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"Personal Antivirus" software problem!!!

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ethan5 - Apr 22, 2009 at 06:53 PM
 mare - Jun 28, 2010 at 08:31 PM
Hello,
I don't know how I got it but a program called 'Personal Antivirus' has appeared on my PC and I can't get rid of it. It doesn't show in the Add/Remove program list so I can't uninstall it. It keeps popping up telling me I'm riddled with viruses/worms, the lot! How can I deal with it because it is driving me crazy?!
I have AVG 'free' and Avira, I use Google Chrome so that should cover me shouldn't it? I've never had a problem with viruses till now when I downloaded some drivers from 'DriverMax' (As detected by AVG).
Thanks for your time.
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30 responses

Answer 21 / 30
Harry
Jan 25, 2010 at 02:01 AM
Just wanted to say thank you. This site really help. We had a personal security saying that we have losts of threats and worms. We have full antivirus on it. Followed the steps. Thanks so much
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Answer 22 / 30
Sioux
Mar 19, 2010 at 11:40 AM
I have the same problem, everytime I start on my computor it keeps popping up. HELP PLEASE.
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Answer 23 / 30
JAKYYY
Mar 20, 2010 at 05:05 AM
I dont have any uninstall file after clicking common files
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Answer 24 / 30
bigfoot
Mar 22, 2010 at 02:51 PM
same with me except its on the add remove program list but when i click on it it just sits there
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Answer 25 / 30
icelaac
Mar 26, 2010 at 07:36 AM
i also faced dis problem= = any links can help ?pls!
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Answer 26 / 30
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Mar 26, 2010 at 01:18 PM
Hello,

Please follow these instructions;

1.Open My computer, choose Disk C;

2.Find C:\Program Files\Common Files\Uninstall\PAV\Uninstall.lnk

3.Run the Uninstall file.

4.Reboot your computer.

5. After updating it, perform a FULL system scan with Malwarebyte:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Please, do let me know about your success. Thank you!
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Answer 27 / 30
total
Mar 27, 2010 at 02:15 AM
I got this on my system tonight....i was unable to do anything, it wouldn't let me even open my ctrl alt delete.....i guess there is a slight delay, because i was able to quickly upon startup, do a system restore.....seems to have worked for now, still running all my antivirus checks
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Mar 27, 2010 at 04:57 AM
Hello,

Thank you for your comment.

I am curious to know how, upon start-up you were able to do a system restore. Please how did you manage, for the delay must be extremely short.

As a measure of precaution, I suggest that you download and install Malwarebyte, make an update and run a FULL system scan which may take 90 minutes or so.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

After the scan, remove Malwarebyte as it is reported that it may interfere with some antivirus applications.

Again thank you.
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Answer 28 / 30
satish
Mar 27, 2010 at 07:06 AM
my pc is not installing new antivirus. i have removed old one plz give me sugg
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Answer 29 / 30
dress123456
Apr 25, 2010 at 03:01 PM
I don't have 'uninstall' folder, but I have this virus of a security program that won't even let me open the uninstall. Time for some hard - core research.
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Answer 30 / 30
mare
Jun 28, 2010 at 08:31 PM
The same thing happened to me a short time ago with Windows Defender on and Norton 360 on. I was so upset and finally went into Internet Options, Connections and they had changed my settings from Automatic Detect to Proxy Settings. Once I pressed AD they were gone forever, just reboot and voila! Hope it works for you, too.
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