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External DVD/CD Drive won't Work

Bridgenut, on Wednesday 21 May 2008 à 09:15:11
Hello,
I have a Toshiba Satellite A60 laptop. A while back the internal DVD/CD stopped working and the drive disappeared
alltogether.I went on the internet and tried a number of suggestions without success. I then purchased and reinstalled a new drive without success. I have now purchased a new external USB2 DVD/CD drive which is supposed to run independently using WinXP O/S. It doesn't show up as a new drive either!!
If Windows is the problem I need a CD to work before I can format C and reload WinXP. What is the problem?
What can I do about it?

Thanks for your help,

Catch 22
Configuration: Windows XP
Firefox 2.0.0.14
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 grannyzx, on Friday 12 September 2008 à 20:11:49
Try with both drives insearting a Boot cd like XP before loading windows (DOS)

or go to your BIOS System Setup and see if the Drive is Enabled\Reconized!
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