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Need help with laptop problem

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Tofreaku Posts 3 Registration date Wednesday August 28, 2013 Status Member Last seen August 31, 2013 - Aug 28, 2013 at 05:50 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 06:53 PM
I own a asus lamborghini vx7 laptop, bought it brand new about a week ago. it was working fine until the screen started to go blank on start up and lose display. the display eventually works after turning it off and on several times, but the problem re occurs after a short while of being on it, it loses display again.

i've tried a few fixes such as unplugging everything and holding the power button for 60 secs, etc. which works after trying it several times, and only as a temporary fix.

please help.
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6 responses

Answer 1 / 6
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 28, 2013 at 07:03 AM
Hi Tofreaku,

It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:

1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.

If the video is good in "Safe Mode with Networking" try to download and update the video drivers from ASUS's website.

Do reply with results.
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Answer 2 / 6
Tofreaku Posts 3 Registration date Wednesday August 28, 2013 Status Member Last seen August 31, 2013
Aug 28, 2013 at 08:39 AM
kept spamming the f8 button and kept turning on and off but screen just stays black and also the logo dosent show
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Answer 3 / 6
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 30, 2013 at 11:53 AM
Hi Tofreaku,

The steps I have provided are valid for the versions of Windows Operating System up to Windows 7 only. Do you have Windows 8 installed in your laptop?
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Tofreaku Posts 3 Registration date Wednesday August 28, 2013 Status Member Last seen August 31, 2013
Aug 31, 2013 at 03:02 AM
Yes , its windows 7
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Answer 4 / 6
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 2, 2013 at 05:21 PM
Hi Tofreaku,

If the F8 key is not able to show the "Advanced Boot Menu", try to connect a USB keyboard and try to hit F8 at startup.
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Answer 5 / 6
Tofreaku
Sep 3, 2013 at 09:51 AM
still did not work
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Answer 6 / 6
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 3, 2013 at 06:53 PM
Hi Tofreaku,

The suggested steps are good for Windows 7 Operating System as it is not working for your laptop you should now contact the manufacturer as your laptop is brand new.
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