One key of keyboard not working
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akash jaisingh
Posts
1
Registration date
Monday August 26, 2013
Status
Member
Last seen
August 26, 2013
-
Aug 26, 2013 at 06:56 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 27, 2013 at 08:56 PM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 27, 2013 at 08:56 PM
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2 responses
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Aug 27, 2013 at 07:47 AM
Aug 27, 2013 at 07:47 AM
Hi akash jaisingh,
Please try the below mentioned steps and reply with results:
1. Please start the computer and enter System Setup (BIOS).
2. Restore System Setup fields to Defaults and clear NVRAM (if available).
3. Shut down the computer and disconnect Battery, AC Adapter and external devices.
4. Press and hold the power button for 10-15 seconds and then release the power button.
5. Re-connect the AC Adapter and Battery only and power on the computer.
6. Start tapping the F8 key and boot to the Safe Mode.
8. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
9. Run dialog box will be displayed.
10. Type "devmgmt.msc" (without quotations marks) and hit Enter.
11. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
12. Restart the computer and wait for the keyboard drivers to load.
13. Check the functionality of the keyboard now.
Note: you will find steps to perform steps 1-2 in the Manual of the laptop.
Do reply with results.
Please try the below mentioned steps and reply with results:
1. Please start the computer and enter System Setup (BIOS).
2. Restore System Setup fields to Defaults and clear NVRAM (if available).
3. Shut down the computer and disconnect Battery, AC Adapter and external devices.
4. Press and hold the power button for 10-15 seconds and then release the power button.
5. Re-connect the AC Adapter and Battery only and power on the computer.
6. Start tapping the F8 key and boot to the Safe Mode.
8. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
9. Run dialog box will be displayed.
10. Type "devmgmt.msc" (without quotations marks) and hit Enter.
11. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
12. Restart the computer and wait for the keyboard drivers to load.
13. Check the functionality of the keyboard now.
Note: you will find steps to perform steps 1-2 in the Manual of the laptop.
Do reply with results.
carminabigue
Posts
620
Registration date
Tuesday March 19, 2013
Status
Member
Last seen
June 10, 2015
125
Aug 27, 2013 at 08:56 PM
Aug 27, 2013 at 08:56 PM
Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.. if that does not work a technician is a must.
