windows logoff on its ownClosed

Question

Hello, I have a system software problem. I ran anti-virus on my computer and now my computer don't want to log in. It log in and then log off on its own. I think some programs files must have been deleted. I've even tried loading it in Directory mode, but still it does the same thing. Can you please help me to fix it, without losing any data. the Disc I used to load the OS got damaged.   



Configuration: Windows XP / Internet Explorer 6.0

jack4rall · Answer

Hello,  

Try this 1.  

1) When you switch ON your computer, start tapping the "F8" key to get  

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep  

tapping the F8 key)  

2) Select "Safe Mode with Networking"  

3) Click on Start --> Run --> Type regedt32 and press Enter.  

Registry Editor will be opened. Navigate to the following location  

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon  

At the right side, find the strings shell & userinit and check the following  

shell value data should be  
Explorer.exe  

userinit value data should be  
C:\WINDOWS\system32\userinit.exe,  

If shell and userinit are having different data values then change it as mentioned  

above.  

Just double click shell and userinit and enter the data values as  

shell --> "Value data" should be  
Explorer.exe  

userinit --> "Value data" should be  
C:\WINDOWS\system32\userinit.exe,  

Note: there is "," at the end of userinit.exe  

Then download "Malwarebytes' Anti-Malware" from the below link.  

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/  

Update it and perform "Full Scan"  

Note : Default selected option is "Quick Scan"  

Good Luck.

Windows logoff on its own

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