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My Windows XP keeps restarting

Last answer on Oct 11, 2009 9:42:01 am BST Clueless123, on Oct 30, 2008 7:19:08 am GMT 
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Hello,

Recently, my Window XP Notebook keeps restarting. When I turn it on, before i can type my password to log into my account, the screen turns blue for a second and says : A fatal error has occured. Windows has been shut down to protect your files. Then, it restarts and repeats the entire process.

I tried going into Safe mode when Windows starts up but it still restarts and I can't log in. I have also tried Last Known Good Configuration, Safe mode with Networking, Safe mode with Command Prompt, Start Windows Normally and Reboot but it still does not work.

Please advice me on what to do next. (Should I try "Disable auto-restart when system fails" ?)

Thank you.

Configuration: Windows XP
Firefox 3.0.3

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1

ShoNeH, on Oct 30, 2008 7:56:09 am GMT
  • +5

First try testing your RAM (goldmemory or memtest)

if the memory pass the tests try reparing your xp, if repair doesn't pass from any reason, pull your HD take it to your friend, back up the data, and reinstall OS

Reply to ShoNeH

13

pankaj, on Jan 24, 2009 4:58:23 am GMT
  • +6

Hai My Windows XP keeps restarting i can't formatt the system because some usefull software were install . pls send me some dos command to repair my system rebooting problem.
thanku

Reply to pankaj

2

Clueless123, on Oct 30, 2008 9:26:47 am GMT

Thanks a lot for your reply. However, could you please explain the message to me in simple terms and don't use abbreviations like OS. Sorry. I'm not very technical.

Reply to Clueless123

3

kliker, on Oct 30, 2008 9:33:23 am GMT
  • +2

That kind of error is of two type hard disk failure or ram failure
i think you won't repair it by setting up windows xp because
appearing blue screen is very dangerous problem
that is.. hard ware problem

as the blue screen error occure in the process of booting
the possible error is of ram because booting process is the
the process of receiving the data from hard disk to ram

in this case there is very less possibility of hard disk failure

so in my view you have to test your ram by installing it to your another friend

and i don't think installing os will work

but installing os is not the bad idea

HAVE A NICE DAY

Reply to kliker

4

ShoNeH, on Oct 31, 2008 8:41:32 am GMT

I agree with kliker, it is a hardware problem, but my guess is ram

try testing RAM memmory, use goldmemmory or memtest (if you can find Hirensboot - there you have those programms - it's a bootable cd which contains a lot of usefull testing and repair tools, and you can find them under testing tools -> ram testing tool , or something like that )

if the test's pass (which I seriously doubt) and say the memmory is good, test your hard disk (you have powermaxtor, and a lot of similar testing tool on the same disc)

with those tests you do not have to pull the memmory out of your comp, just put the disc and boot from it, you should get arround with it

if the harddisk is good, and the memmory is good, backup your data somehow and reinstall XP

let us know what you did

Reply to ShoNeH

5

Karl, on Oct 31, 2008 12:18:09 pm GMT

How do you get these test cd things? such as memtest and goldmemmory that you said? i have near enough the same problem, or the exact same lol

Reply to Karl

6

ShoNeH, on Oct 31, 2008 1:00:35 pm GMT

You can download it from the net

I even think, but not sure, you can download it from wikipedia.

try to search on wikipedia for HirensBoot cd and you should see somwhere download

any way, you can find it on the net

Reply to ShoNeH

7

Karl, on Oct 31, 2008 1:02:05 pm GMT

Thanks. so i would just download this? im using someone elses computer, so i would just put it on a disc and put it in my own computer??

Reply to Karl

8

ShoNeH, on Nov 4, 2008 7:34:21 am GMT

Yes. from someone's else computer, download it , burn a disc, and put it in your comp

Reply to ShoNeH

9

Karl, on Nov 7, 2008 1:53:25 pm GMT

Ive done that, but nothing seems to happen, maybe theres something to be done to be able to get the disc to be opened? im not sure at all

Reply to Karl

10

ShoNeH, on Nov 7, 2008 2:11:50 pm GMT

When you turn on the computer, pres deete button while you get into BIOS
then in BIOS find somthing like Boot or Boot order and than make the first boot device cd-rom

restart your comp and than it should boot from cd

from than on just follow the instructions

hope you'll make it

let me know

Reply to ShoNeH

11

Karl, on Nov 7, 2008 2:47:33 pm GMT

It was always on boot from cd on the first thing, nothing happened though, although im just reading on the Hirens Boot cd site "How to Create Ms-Dos BootCD (Hiren's Bootable CD)? "

so maybe i didnt make the cd proerply?

Reply to Karl

12

ShoNeH, on Nov 10, 2008 7:43:23 am GMT

Maybe your cd wasn't bootable

burn bootable cd (you can make it using nero)

Reply to ShoNeH

14

ed, on Feb 28, 2009 8:02:00 am GMT
  • +26

My windows xp keeps restarting,
i have tried to go to safe mode, last known configurstion etc, but nothing happens,
i formatted my hard disk,(80gb) when i finished and i power it up, it keeps restarting
any help?

Reply to ed

16

Gabriel M, on Jun 19, 2009 5:59:06 am BST

Hello there, i've got the same issue. My Computer keeps restarting aswell.
As soon as it reaches the window xp loading screen, then it restarts.
Could someone please help me out?
- Thanks

Reply to Gabriel M

18

C*C*I*S, on Jun 30, 2009 12:05:43 am BST
  • +4

PLEASE VISIT WWW.CCIS.TK AND VIEW OUR FORUM UNDER WINDOWS XP TIPS AND TRICKS

Computer Keeps Restarting After SP3 Installs

So you've updated your copy of windows xp sp2 and installed sp3, but there is a problem, your computer keeps restarting...

There are a few causes for this the most common being as simple as changing a number in your registry.

To fix This Problem Try These:

Method 1
1. Restart your computer in safe mode.

For more information about safe mode in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315222 (http://support.microsoft.com/kb/315222/ ) A description of the Safe Mode Boot options in Windows XP
2. Click Start, click Run, type regedit, and then click OK.
3. Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm
4. In the right pane, right-click the Start entry, and then click Modify.
5. In the Value data box, type 4, and then click OK.
6. Exit Registry Editor.
7. Restart your computer.

Method 2
1. Insert the Windows XP startup disk in the floppy disk drive. Or, insert the Windows XP CD in the CD drive. Then, restart the computer.

Note If you are prompted, click to select any options that are required to start the computer from the CD drive.
2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot computer or a multiple-boot computer, select the installation that you want to access from the Recovery Console.
4. When you are prompted, type the administrator password.

Note Press ENTER if the administrator password is blank.
5. At the Recovery Console command prompt, type the following command, and then press ENTER:
disable intelppm
6. To exit the Recovery Console and to restart the computer, type exit at the Recovery Console command prompt, and then press ENTER.

Reply to C*C*I*S

22

grqnx, on Sep 3, 2009 5:26:28 am BST
  • +1

Thanx a lot for this post,,,it really works with my pc coming with the same problems as this post of yours,,,thanx,,,more power,,,

Reply to grqnx

19

sam, on Jul 16, 2009 1:42:34 am BST

THIS is a blue screen error. This problem is happrning due to newly installed hardware if the hardware is removable then remove it. otherwise chec the updates for this hardware

Reply to sam

17

bestsane, on Jun 21, 2009 5:04:06 am BST

Hi there, I have the same problem. It's actually even worse! My PC keeps restarting.

When Windows XP is installing itself, at around 39 minutes before completion (stated on the installation progress), my PC suddenly shuts down or sometimes restarts itself. I can't even install Windows XP!

When I remove the hard drive and put it into my office PC, I can install Windows XP like a charm. But when the hard drive is put back into the original PC, a blue screen is displayed for 0.1 seconds at the Windows XP loading screen and suddenly restarts itself. The cycle repeats over and over again.

I need help!!! I'm using Gigabyte S Series AM2 Motherboad

Reply to bestsane

23

AnnieW, on Sep 7, 2009 12:57:23 am BST

Were you able to solve the problem? The same thing is happening to mine & I wondered if someone gave you a solution. Thanks for any info!

Reply to AnnieW

20

Katie, on Jul 31, 2009 4:37:52 am BST

I have the exact same problem than all the people I read but it is Windows Vista, I read the solutions that were given, does that work for Windows Vista also?
Thanks

Reply to Katie

21

Ralehlabathe, on Aug 9, 2009 2:39:35 am BST
  • +3

I was using Windows XP SP2 and formatted to install SP3 because SP2 showed the blue screen error and restarted all over before showing the desktop but now in SP3 its worse!It shows the log in screen for a moment and restarts or goes to the safe mode, good configuration, etc.It keeps doin it over and over again.Please help on what to do?

Reply to Ralehlabathe

24

 c00lm3n, on Oct 11, 2009 9:42:01 am BST

My PC keep auto restarting as well. It happens every 30mins previously but now its in the interval of 1hr each restart. I thought it might be virus at first and I have downloaded at least 5 different type of antivirus and all says my PC is clean.

How it happens:
I will be usually my PC normally and my Taskbar at the bottom will turn Grey, like as if I am in Safe Mode. Then my PC will auto restart. I searched many sites and have already eliminated Virus as the source. I just did the RAM MemTest and it says I have no problem.

Help?

Reply to c00lm3n