Hello,
Yesterday, I attempted to run the chkdsk utility. The message I got was that it will start at my next reboot, I said OK.
I rebooted and the chkdsk started just fine, ran through steps 1 through 96% of 5 and stopped, which is the verifying free space step. So, I rebooted by turning off my computer and turning back on because during the chkdsk process, my keyboard is disabled. Again, chkdsk started running and again stopped on step 5 with only 4% left to go. The system isn't running at that point, no flashing lights, but I still gave it a few hours to work itself out. Finally called Dell support and the only suggestion that guy had for me was a system restore. I didn't trust his advice because he didn't know Windows well enough to use that suggestion. I restarted by PC at least 8 times trying to get the last 4% of step 5, verifying free space.
Here's the real aggravating part. It will start and hang every time I restart my PC. I can't use my keyboard to stop it and move on.
I have recently run the defrag, it was just fine. From the utility menu pre boot, I checked the hard drive and it passed.
I was prompted to run these programs because I recently upgraded to Adobe Lightroom 2 and Photoshop CS4. Those programs shut down due to system errors all the time so I thought it might help to clear up any performance issues.
It would be great if someone has experienced this and worked it out would be kind enough to help.
Configuration: Windows XP Pro SP 2
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