Hello,
I have been unable to download any attachments from my yahoo emails. The statement "The requested URL was not found on this Server"always pops up. What by the way is URL? This has been happening only in the last two weeks. Prior to this I never had any problem opening attachments. I am not extremely computer savvy, so I don't know what to do to fix it. I still have the caveman dial up internet service with AOL, could this be a possible cause? I would really appreciate anyone who could help me with this, I need to be able to open up attachments for my job, and going to the unemployment office or Library to open my attachments is very inconvenient and time consuming. HELP!


I just wanted to share with everyone the information I have worked out after trying hansonbrothershockeychick's advice, and reading this thread. Please pardon me for such a wordy post.
How to have both attachments and security:
This solution is for Trend Micro Internet Security (2009/version14), but the basic idea (to set up an exclusion to the protection against web-threats and/or webmail attachments, a.k.a. "allow list," "whitelist," "trusted sites," or "safe list") should work with most web protection software and anti-malware that appear to interfere with Yahoo Mail attachments. (Later on how to figure which software is blocking.)
* First, from Trend Micro's IS main console, open "Internet & Email Controls" in the left column.
* Click on "Protection Against Web Threats" to expand it (if it isn't already), and click "Settings."
* Click on "Approved Websites," and then "Add."
* Copy and paste http://"216.252.121.32/us.f455.mail.yahoo.com/ya/" without the quotes to the "Add the address (URL)..." box.
* Click "OK," and "OK" again, and then another "OK" to Trend Micro's helpful reminder.
(You can now activate both "Internet & Email Controls">"Protection Against Web Threats," and "Virus & Spyware Controls">"Settings...Against Virus...">"Threats in Web mail attachments.")
If for some reason you are having trouble copying and pasting (yes, some people do), then try this two parter.
* Get to the "Approved Websites" page (see earlier steps) and click "Add."
* Click "Import addresses (URLs)..." and select the line that begins with http://"216.252.121.32"...
* Click "OK." (You're not done yet.)
* Highlight by clicking the 216.252.121.32 line in the "Approved Websites" list.
* Click "Edit."
* Delete the "securedownload" off the end of the URL.
* Click the three "OK"s.
For other protection programs, the principle is the same. You want to dig around to find the URL/website exclusion list regarding web threats, malware, spyware, and/or attachments. Then add 216.252.121.32/us.f455.mail.yahoo.com/ya/ or at least 216.252.121.32 to the list. Of course, if you have more than one protection program running, then you would first have to find which one is blocking Yahoo Mail. The sure, and old fashion way is to turn off or disable every protection program. Then check to see if you can download an attachment from Yahoo Mail. Next, close your web browser, turn on only one protection program, and test again. Repeat closing the browser and turning on the protection programs one by one until you can't download your attachment.
I hope this helps. I will put a copy of this post in the other similar thread by Goe.
Have you found a solution ?
Where do I go to find Virus Controls, then click on Protection against virus, then settings?
thanks
If you have the latest 2009 Trend Micro Internet Security (version 17), then both options are built into the program. The "Threats in web mail attachments" (in the "Virus & Spyware Controls") option no longer interferes with Yahoo Mail attachments. In fact, even if you uncheck it, you will still be unable to download any attachments. It's the other option, "Protects against web threats" in the "Internet & email controls," that is the culprit this time. I think one way around this is to go aheach and uncheck "Protects against web threats" after you get another malware/spyware protection program to run along side the TM Internet Security. I hear SuperAntiSpyware and LavaSoft's software are popular. I'll later post a setting for TM Internet Security v17 that would fix this directly.
http://en.kioskea.net/forum/affich 33677 can t download attachments on my yahoo email#59
That's my post after hansonbrothershockeychick's first post in this thread (about 4 posts after).
My virus software I use is KASPERSKY 7.0.1
I'm not able to open or save any attachments sent to me from any PC including sending from my PC back to my PC to open on another mail address. If I open my mail using another PC lets say at my sisters it opens up no problem.
If I send mail attachments to other people they have no problem opening up. Next thing is i have found that if I ZIP up any documents I can open them up. This problem has been going on for about 5 months now and it's a pain..
I'm looking for the TREND MACRO settings that you suggested with no luck. The final point is when i try to down load from YAHOO Mail the Norton reports that there are no problembs then i click download attachment and I always get the same back
login_verify2 from login.yahoo.com then when i select RUN I get the following
destination server is unavailable now. Try again later....
Happy Christmas to you and all readers of this long question..
Regards
Andy
Sweet!
thanks so much for writing your experience. I had this issue and your solution worked just fine. makes perfect sense, wish I'd thought of it. also made me realize how valuable it is when someone takes the time to answer and provide a good resolution. thanks for sharing -
Karen
Now i´m worried , desactivating the feature in norton antivirus means It will not be able to check other incoming emails from other servers like hotmail, g.mail, etc ?
what could be a better solution to this problem ?
As for your Norton AntiVirus (NAV), see if it has a log of what it has blocked, and see if it is blocking a site/URL that begins with 216.252.###.## and is associated with mail.yahoo.com. If it is, then hopefully NAV has a trusted site list that you can add the 216.252 URL. If it is an entire URL that includes the word "securedownload," then delete that word and anything after it when you add it to your trusted site list.
If a trusted site list is not possible, then maybe you can consider getting a different anti-virus, or installing a anti-malware to work along with NAV that would protect against web site threats and web mail attachment threats.