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Cannot 'Read' CD on D Drive, Windows Vista,

Last answer on Oct 9, 2008 9:06:38 pm BST mag, on Oct 8, 2008 5:10:14 pm BST 
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Hello,
I have been unable to 'Read' any CD's in the 'D' Drive on my laptop, Toshiba, using Windows Vista as an Operation System. I have a friend who has the exact same problem. What do we need to be able to listen to this CD from the laptop?

Thanks for any help!!!
mag

Configuration: Windows Vista
Internet Explorer 7.0

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1

xpcman, on Oct 8, 2008 11:10:21 pm BST

This is for audio CD's only or data/program CD's also?
Can you see the CD / drive D when you click the "computer" icon? If you can see the CD double click it - does it run then?
If it does then you have turned "Auto Play" off to turn it back on Right click the drive and select "Auto Play" option - that should allow you to change the setting.

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3

mag, on Oct 9, 2008 7:12:23 pm BST

Hi, The CD contains data. It is Black's & Bouvier's Dictionaries of Law (And other stuff) Acrobate Reader Required...
The local disk D shows 5.65 GB free of 5.71 GB, but when I double clock on the D:, it does not run, rather I get the message 'This folder is empty'.

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2

xpcman, on Oct 8, 2008 11:41:43 pm BST

Better solution - go to START - CONTROL PANEL - under HARDWARE & SOUND select "play CDs or other Media Automatically" then select what you want to do

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4

mag, on Oct 9, 2008 7:13:39 pm BST

I tried to change the settings you suggested, but it still didn't work.

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5

 mag, on Oct 9, 2008 9:06:38 pm BST

My problem has finally been resolved by talking to a rep at Toshiba, who was able to talk me through deleting the improperly installed driver, and when I shut computer down driver was properly installed. Problem resolved. Thanks!

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