| 3 ross, on Oct 27, 2008 1:03:39 pm GMTWindows Vista – Missing CD/DVD-Rom drive
UPDATE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
Apparently it seems that this is an age old fix for even XP systems. If you venture to the registry key above by doing the following steps:
Click on the start menu.
If this is a Vista machine in the search box type in “regedit” without the quotation marks.
Maximize the HKLM and then go ahead and browse until you reach the key listed above.
In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
Restart Windows.
Let me know if this works.
from: Philippines | 4 computerunfriendly, on Oct 29, 2008 2:13:22 pm GMTThank you, but im sorry ross i followed exactly what you said but that didn't work. anyone have any idea whats wrong? before i had this same problem and iwas able to fix messing around little bit in the cd/Dvd area, but now that I accendently uninstalled thinking it would easy to reinstall I can ' mess around any more, please help.
Thank you |
| 9 AMBIE, on Dec 27, 2008 5:32:04 am GMTHey i am having the same problem. i was trying to update the CD driver but i uninstalled it and i cant figure out what to do or how to do it. i have a gateway. i think the driver i need is manufactured by Intel. My computer is windows XP. Please help me!!! |
| 12 TC, on Jan 17, 2009 4:42:20 pm GMTRoss,
I followed your directions, however on the right side there was nothing that said "Upperfilter" or "Lowerfilter"
I have no access to my CD drive at all. Any ideas? | 25 Bill, on Jan 28, 2009 12:01:06 am GMTI somehow made my drivers for my Sony DVD and CD rom drivers disappear and I have gone to the regedit site and deleted that number that appears in the low filter site and to no avil what is the problem. PLease advise |
| 66 dsyo2, on Mar 24, 2009 3:35:07 am GMTYou need to click on {4ÂD36E965-E325-11 CE-BFC1-08002BE10318} & it should appear :] |
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| 14 track, on Jan 18, 2009 11:49:53 am GMT | 28 cad, on Jan 29, 2009 4:11:42 pm GMTI have acer extensa 5220, virus has caused my dvd-rom icon not show in windows at my computer |
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| 15 Aggiebill, on Jan 18, 2009 7:17:40 pm GMTWow! It worked for me also and I didnt have to reload vista. Thanks Ross. |
| 22 William, on Jan 26, 2009 9:11:42 pm GMTThanks for this. Solved my problems nicely, CD/DVD drive had simply disappeared from my laptop. |
| 23 Eve, on Jan 27, 2009 9:19:34 am GMTHi Ross,
You are a genius!!!! Thanks for your help! :))) |
| 24 schneur, on Jan 27, 2009 6:47:15 pm GMTI did that it did not work i have thew same porblem i am on a windows xp 2000 and i can't find html or what ever it is can you type it in for detail please
thanks |
| 27 MARTIN, on Jan 29, 2009 9:00:19 am GMTTHANKS ROSS THAT WORKED FOR ME!! |
| 30 Mr Potter man, on Feb 1, 2009 8:36:16 pm GMTThanks Ross, your suggestion made me a happy laptop user again. My CD rom just disappeared on my computer and showed up in the device manage with a yellow exclaimation on it. I have a Toshiba Laptop with a DVD-RAM drive on it. I looked for help from Toshiba's sight and found notheing. I tried reinstalling it and nothing. I knew the drive was good because i could launch a boot disk so I knew it was a windows issue. As soon as I followed your instructions and rebooted it came back on my Laptop. I'm running XP also so it worked for that. Again Thanks for the advice. |
| 31 Avendosera, on Feb 2, 2009 3:06:05 am GMTYou are a frickin genius and i love you, i have averted reinstalling my system thanks to you. =P |
| 33 dustybauls, on Feb 6, 2009 7:07:55 am GMTBoo yeah!!!!! It worked, it worked! I am very greatful. |
| 41 frustrated in Santa Clarita, on Feb 10, 2009 1:31:27 am GMTThank you thank you. Have been struggling with this problem. I followed what you said to do and IT WORKED!!!!!
I have HP with vista. |
| 51 E, on Mar 2, 2009 2:36:04 pm GMTThank you very much Ross,
I totally solved my problem....
A Million thanks again
Regards,
e |
| 54 JaseNZ, on Mar 4, 2009 10:33:00 pm GMTAWESOME!! I had lost cd drive after doing a big clean out! It's a mates computer too so i was like "OH NO!!"
Thought i had deleted the wrong thing :( ..Then i saw your post an remembered ANOTHER time after some updates i think (from Microsoft) that the cd drive didnt show up, after searching i found the fix like you mentioned in your message above, and EUREKA!! it's there after re-start :) Thanx!
Will have to remember it for next time :)
I was thinking i was going to have to do a system restore an spend ages fixing it...solved now in 2mins! Thanx a BUNCH :)
JaseNZ |
| 60 zach, on Mar 14, 2009 5:54:07 pm GMTHi i have a acer aspire t180 dvd dual drive it came with the computer i tried to install magic iso program and it disabled my driver what do i do to get it back online and have it in my computer screen ty and please replay as fast as u can |
| 62 MP, on Mar 16, 2009 4:46:59 am GMTHi Ross:
You suggested deleting the filters. I have three "filters". Upper Filter, Lower Filter and Upper Filter.bak. Should I delete the Upper Filter. Bak also? |
| 64 meme, on Mar 16, 2009 9:33:46 pm GMTThank you ross for your information it really helped me i was without my cd/dvd player for about 8 months
thanks again |
| 65 tito, on Mar 22, 2009 2:08:59 pm GMTDo i have to restart the pc? |
| 68 Yuhi, on Mar 28, 2009 11:04:30 pm GMTRoss, I could kiss you right on the mouth! You're a genius!!! :D |
| 75 dith, on May 15, 2009 11:53:33 am BSTI cannot read everything you write down.
pleasse could you mail me? |
| 80 Shawna, on Jun 18, 2009 8:11:35 pm BSTHi ross,
unfortunately when i open the reg key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318
i don't see anything that says upper and lower filters... all i see is:
default
enumpropages32
icon
installer32
noinstallclass
silentinstall
troubleshooter-0
PLEASE HELP!!! I tried installing the cd driver which was phillips and it won't let me install it says I am not the administrator (which i am) or the device can't be found!!!
thanks!!! |
| A big thank you to Ross, I have an Acer Extensa 5220 laptop and I could not see my CD/DVD rom drive at all - i tried reloading drivers etc. The regedit fix that Ross suggested worked and now I am happy again that my laptop is fully functional and I dont have expensive repair bills. |
| 88 nuj (Philippines), on Aug 1, 2009 9:59:00 pm BSTHi Ross!
Thanks for the advice! it really worked for me!
Filipinos are really freakin GENIUS!
Hope i am as clever as you are..
Continue sharing your knowledge for those who needs it..
THANKS! |
| 89 Dani, on Sep 14, 2009 2:07:28 am BSTRoss ya Gr8 man I love you........lol......i was getting freakn while finding free drivers. so worried about my notebook DVD rom drivers. thanx man. Salute to ya mate. cheeeeeeeeeeeeeerrrrrrrrrrrrssssssss |
| 92 nex, on Oct 14, 2009 11:08:52 pm BSTThank you very much Ross, ur a legend |
| 95 Colin, on Nov 11, 2009 6:24:12 pm GMTYour solution worked for me too.
Thank you.
Regards
Colin (UK) |
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Acer aspire m1640 cd/dvd driver