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Synaptics touchpadV6.3 leftclick not working [Solved]

jeremyjust8250 - Latest answer on Jul 4, 2010 01:52PM

Hello,
On my HP Pavilion dv6000 with Vista, my Synaptics touch pad V6.3 left click is not working properly. It was fine yesterday but today when I try to use, it will highlight everything or try to drag the link with it. Almost as is it has a mind of its own and someone is holding down the shift key and clicking. I tried a system restore back to yesterday just in case I downloaded an update or accidentally changed the settings but the touch pad still has the problem. I also tried the double tap method on the touch pad itself with only about a 75% success rate. I then went into the control panel and then mouse and changed the settings to a left handed so that I could at least navigate around to find some help. When using the right click as my primary I have not had any problems and I can even use the left click sometimes. Since this left click and after switching the hand method began today, I have also had my laptop "lock" up several times where I was not able to navigate around but I could crt-alt-del and wait a min until I was able to click on task manager. When I was brought back to normal windows desktop and TM opened, I was able to navigate as if nothing had just happened. Can anybody please help....is this a settings issue, a touch pad issue or something entirely different? Any suggestions on how to fix the problem? Thanks

Answer

+29

BigTFromKC Aug 26, 2009 10:23PM

This just happened on my HP2730P. I always used the click on the touchpad, plus used the right click button at the bottom. Yesterday it just decided to stop working and went haywier...it started doing the selecting and dragging while I was moving the mouse around and my left click stopped working. Obviously my enable tap click was already on cuz I used it all the time.

My solution was disabling the buttons under the "buttons" tab. Then my mousepad tap started working again, I regained function in the scrollbar on the mousepad again, and if I need to right click I can use the point stick buttons right above the pad.

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Brien - Sep 4, 2009 09:43AM

Thanks! This is the solution that worked properly for me on the first time. The two sets of buttons, one above the touchpad are obvious and nice and the one below the touchpad is sleek and cool but less obvious nad easy to click. Disabling them per these instructions instantly addresses the problem. If you don't use those buttons already (the metal flat ones) then take this route and wait for synaptics to get their drivers sorted out!

dnjc - Sep 24, 2009 05:08PM

This also worked for me! The problem seemed to occur after a windows update. I plugged in an external mouse and followed your instructions. Thanks for the advice.

firecape - Oct 19, 2009 12:40AM

Wow!!!!! Thanks for this tip. I've been dealing with this probably for the last 4 or 5 months. By disabling the lower buttons on my HP 2730p, I'm able to keep the mouse pad and mouse pad tap working, and I still have the buttons at the top when I want to use buttons (which these are easier to use anyway). There must be some kind of conflict with the duplicated buttons (which you'd have to admit is strange anyway). HP took the easy way out by adding a touchpad after the fact and not bothering to combine the four buttons, so you have four on your laptop instead of two.

I've reinstalled XP and Vista on this tablet, and the proiblem usually happens after an windows update and the problem appears on both XP and vista. I went even as far as installing linux on this because the mousepad was driving me crazy!!

This last time when I installed XP I purposefully didn't do any windows updates and my laptop buttons worked flawlessly for about a month until they started acting up again. This solution solved it -- just disable the lower buttons, which you do in the advanced settings (right click on the synaptics icon on your tray, go to pointing device properties. Next go to device settings, then click settings on the touchpad (not the touchstyk), go down to buttons, and uncheck where it says enable buttons.

Thanks again!!

Tim

lilie - Jul 2, 2010 11:49AM

THANKS TIM!!! this totally worked!

Answer

+15

oglalaboy Jul 24, 2009 06:35PM

I don't know about all the reinstalling and uninstalling and replacing and all that but I had a similar problem with my Synaptics touchpad. I could tap the pad to select or click or anything, I could just move the pointer and had to use my physical buttons to select or click anything. After reading this forum and updating my drive nothing worked, I even went and followed the advice of one person who wrote "Go to your mouse settings in the control panel, you should have a "Device Settings" page <with a sinaptics logo on it>
Click "Settings" for the "Synaptics TouchPad" and there you have "Clicks" and press the "Enable Clicking".
That wasn't an option for me, I couldn't find that anywhere in my Synaptics properties. Then I noticed my Synaptics icon on my tool bar in the lower right corner and I just put my cursor over the icon and right clicked on it and aa menu popped and one option (drumroll here) TAP TO CLICK was available, I selected it and problem solved. Hope this helps someone! Happy clicking!

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reddy - Dec 19, 2009 07:29AM

Wonderful, its worked for me as well,

Thanks a lot

Cheers,
ashok.

Rach - Jan 6, 2010 02:54AM

The 'click' Comes in the form of 'Tap"

thus "enable Tap"

I got confuse to...but english

scmonkey - Feb 5, 2010 08:54PM

You have no idea how thankful I am. Thank you thank you thank you!

Bharooo - Apr 20, 2010 03:33AM

t helped me and now my touchpad is working.........Thankx a lot!!!!!!!!!!

nick - Jun 13, 2010 05:00PM

hey thanks buddy... your advice helped me alot to solve my problem

Monique - Jul 4, 2010 01:52PM

Do you know how happy you have made me? I have used all my options, including phone a friend and all to no avail. I read your post and found the synaptics pointing device button on the tool bar and followed your advice and hey presto! Thanks so much and I hope you have a great life!

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Guest Jun 22, 2009 04:51PM

I had a similar issue on a Dell Latitude E6400 at work -- a few minutes after logging on the left click on my touchpad either wouldn't work or sometimes operated like a right-click. Occasionally this also affected my external mouse, though most of the time the external mouse was fine.

After I tried uninstalling/reinstalling the touchpad driver, my IS department replaced the motherboard, then the touchpad, then decided the harddrive needed to be re-imaged. Before letting them take the easy way out, I discovered that uninstalling all "USB Root Hub" drivers from Device Manager solved the problem.

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Frustrated - Jun 28, 2009 08:09PM

How do I get to Device Manager to uninstall the USB Root Hubs? I'm having the same problem, and nothing else has worked.

steve - Jul 13, 2009 11:29PM

Bizarre, but uninstalling the root hubs solved the problem for me.

As for how, get to device manager via control panel, find the root hubs, click over to the driver tab in the properties and uninstall them. doesn't require a reboot and seem to be able to reinstall them afterward. If I had to guess, I'd say this is a 64-bit OS incompatibility issue of some sort. Myself, I'm running windows 7, not Vista.

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pf85 Mar 7, 2010 01:05PM

Hi all,

I had this problem with my laptop as well but I fixed it today

I blew an air compressor inbetween the buttons to clean out the dust/dirt under the buttons. It worked a charm! Hope this helps you!

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Rick Oct 3, 2008 02:48PM

I have a similiar problem but with the right button. Have you found a solution?

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sugat - Oct 8, 2008 12:00PM

hey i have the same one problem have u find the soln ?

rcjohnsonpe - Oct 8, 2008 03:57PM

no, not yet.

Rafael - Apr 11, 2010 01:26AM

I have this problem with the left click button on my Gateway NV52. Now that I read this description, I realize that this week the damn thing kept dragging images and whatever around the screen when all I wanted was to click on them once. I didn't even realize they were related. Gateway first made me install a driver update (Synaptics), then do a system restore, then see if the problem happened in Safe Mode (it does), and now they are telling me to do a clean install of Windows 7 and wipe everything I have on my computer... I am holding off on that, because I really want a solution (other than having to use this external mouse now).

Troy - Jun 17, 2010 04:26AM

System: HP computer with Synaptics Touchpad AND Touch Stick; Windows 7

Problem: Buttons wouldn't work (except for on the windows task bar)

Solution:

Clicked on synaptics icon on lower right.

Scrolled (using the "TAB" and "Arrow" keys) to pointing devices options.

"Tabbed" over to "enable buttons"

Using the "space bar", unclicked this option (so that the buttons were now disabled).

Now I use the touchpad to "Left click" by merely tapping the touchpad

Don't know what I'll do when I want to right click, but I'm happy for now.

Answer

MattSF Nov 5, 2008 09:25PM

I also just had the same problem. My left-click button on my touchpad is now acting as a right-click button (and the right-click still as the right-click). I've tried uninstalling and reinstalling new Synaptics drivers several times.

I've tried HP support chat twice, and they were not helpful. I then tried calling HP, but my warranty is up so they want $60 for 3 days of support, but from the tone of the guy on the phone, it sounded like he was not going to be helpful either.

I have a small USB mouse in the meantime, but any suggestions on how I can fix this on my own? I feel like it's something funky with Vista, as the left-click button working fine before and technically still functions, but now as a right-click button.

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nicholasyonko Aug 13, 2008 08:48PM

Your left mouse button on your touchpad is broken.

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libramartin - Apr 11, 2009 06:11PM

Hi, i had the same problem & after a while the solution is easy.
Go to your mouse settings in the control panel, you should have a "Device Settings" page <with a sinaptics logo on it>
Click "Settings" for the "Synaptics TouchPad" and there you have "Clicks" and press the "Enable Clicking".
Hope it helps, Happy Easter
<it's my free translation so the names can be similar but different>

Himanshu - Jun 20, 2009 06:31AM

Thanks buddy. I was unable to figure out this problem on my lappy for months. It just got solved by reading your message. :-)

nonjay › libramartin - Nov 27, 2009 01:31PM

thank you, thank you, thank you!

nara › libramartin - Nov 29, 2009 02:04AM

thank you it helps

JJKKIILL › MC - Apr 23, 2009 02:03AM

I am having the exact same problem. At first I thought it was a virus. I did all kinds of stuff like running anti virus, blowing away the driver and reinstalling it, booting in safe mode. I did the trick of switching the left and right buttons for the "mouse" in Control panel. After like the 10th reboot, it started working again and I have no idea how I "fixed" it becuase I was trying all kinds of things at once. It worked fine for a month, until today, in the midlle of me training clients, while I am on the road......UGH! I put in a USB mouse and it works finr, so I am guessing it is a hardware problem and I just got lucky that it worksed for a month......but I am still skeptical because it didnt slowly degrade, it went from working 100% to 0% in the middle of me using the touchpad. My laptop is still under warranty so i will get a new one put in and see if that solves it for good.VAHU

KenM - Feb 20, 2010 07:38PM

The actual button does not go up and down anymore

KenM - Feb 20, 2010 07:40PM

Where can I buy the parts to fix it ?

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Ivan Oct 17, 2009 05:39PM

Enable buttons check box instantly enables tap to click and scrolling functions if unchecked, but then buttons don't work. If check box is checked right click works, but left click, scrolling and tap to click don't.
It is NOT hardware problem. Left button works if its function is changed.

This problem started suddenly on Vista 32bit. I installed fresh copy of Windows 7 64bit and problem is still here! (Acer Aspire 7720g)

So ALL the buttons and functions works, but not at the same time.

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ruth Nov 23, 2009 03:04PM

press both your shift keys down at the same time. that stops your mouse highlighting everything.

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meemsters Jan 3, 2009 05:16PM

yeah, my left mouse button won't work either but that's because it's broken. in order to fix it, u need to buy and install a new synaptics touchpad, i just can't figure out if that means individual buttons, or if the whole touchpad is connected somehow . it's really hard to get to the mouse when ur taking the laptop apart so i'm a bit scared to try it w/o watching a tutorial first so if anyone has, and can post up, it'd be much appreciated thanks!
also, does anyone know where to buy spare mouse parts?? (as in the synaptic touchpad)

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jmaciak Jun 17, 2010 11:47AM

I don't know, if anyone still has this issue, but I have some comments: this definitelly IS a hardware issue. Harddrive under touchpad heats it up and then false right clicks occur. My solution to avoid this: most of the time I use external mouse. I can also use touchpad with some adjustments: I have dissabled buttons on synaptics touchpad and enabled only tapping. This way I have left click working, bud no right click. Since I am Autohotkey user, I have this macro:

LWin & LButton::
SendInput, {RButton}
Return

which allows me to emulate right click by holding left win-key when left-clicking.

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antonis Jun 23, 2009 05:56AM

I made to reproduce the same error/problem by uninstalling/installing the .net framework 1.1. Once it is installed it will try at some point to install the KB929729 security update and then the left click will stop working. I have a HP elitebook 2730p bought one week ago!

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George - Jul 20, 2009 01:42PM

My 2730p also had the left click just stop working. External mice work fine. I called HP tech support: I've got business support. Reinstalled BIOS and the touchpad driver, but that doesn't work. However, when I hit F10 while booting up, I get to the BIOS menu. In that menu, I can left click just fine. So it's not hardware.

They said I had to reinstall XP. I am so loathe to do that. I want to get this thing working. It is so damned frustrting having to travel with an external mouse.

George

George - Jul 23, 2009 01:43PM

So here is a solution that worked for me.

In the control panel under mouse, you have two devices: the touch styk and the touch pad. The styk controls the top buttons, and the touchpad controls the bottom buttons, under the touchpad.

Go into the touchpad. Make the left click do something else, like jump to the Start menu button.

Then your touch styk buttons should work: the top buttons. I never used the bottom buttons anyway. Make sure that you don't make the touchpad left button be the secondary click, because then your upper right button won't work.

To put it simply, it's the bottom button that is the culprit. Whatever you have teh bottom left set to do (the touchpad not touchstyk left) won't work for either device.

Good Luck. I wasted a ton of time dealing with this nonsense. I wish Synaptics could write better drivers!

George

chie - Jan 2, 2010 10:18PM

hi george!

genius advice! well for me i took the long route, since i need to install my synaptics driver since some good fellas in our office tinkered with my laptop. accidentally removed the synaptics driver i think. anyhow... kudos to ur advce and yeah synaptics should have a better version of drivers!!!

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liviu Feb 19, 2010 02:37PM

I had today this problem: when clicking the left button of the touchpad, it was acting like the right-click. After several restarts I've discovered the right button just bellow the SPACE button was blocked. After unblocking it, all came back to the defaults.
Maybe this could help someone.

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john May 5, 2010 12:14PM

Does it start working when you reboot? If so, try changing the "Touchpad Sensitivity" option :)

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Synaptics touchpadV6.3 leftclick not working [Solved]

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