Windows 7 Install - Cannot Find DVD DriverSolved/Closed

Question

Hello,

Started a Windows 7 - fresh install - on a Gateway Quad Core Intel Computer - Presently Running Vista 32.  All goes well - but then message comes up, "Cannot find DVD Driver" - with a Browse and Rescan Option.   I exhausted all searches Harddrive - do not have a DVD Driver Disc - what are my options?   Other than to buy a new DVD/CD Drive that is Windows 7 Compatible.   DVD Drive was fine in Vista 32.   Help?

Shadowspawn · Accepted Answer

After reading many threads in many places and trying just about everything I saw (removed HW until almost nothing left, reduced BIOS settings to minimal items, good quality ISO burn, booth from USB, etc.), I was finally able to resolve the problem on my system and it had nothing to do with the DVD drive/drivers at all (I had even removed all IDE components), it was the SATA drivers for the MoBo.

On another PC (obviously), I downloaded the latest Win7 drivers for my motherboard and put them on the USB stick that I was installing Win7 from (although this should probably work even if you install from DVD, just as long as you can get to them when you Browse from the error dialog).  Once I got the error, I browsed to the files to install, but they still didn't show up.  I unchecked the box for not displaying incompatible drivers and then they showed up.  I selected the driver and hit Next and everything went smoothly after that.

What drives me crazy is that the error message gets you looking for DVD drivers when it has nothing to do with that, plus Win7 doesn't even recognize the correct drivers as being compatible with the hardware!

Anyway, after several days wasted at least my system is up and running finally.  Hopefully this will help resolve the problem for others as well and save them from wasting as much time.  Good luck!

closeup22 · Answer

hi there,

open your cpu 

and change the ide cable 

or in bios check if its detected or not

Thanks

Kitomonz · Answer

I'm trying to install Windows 7 64-Bit on a HP Workstation, XW9300 and the system does not recognize the DVD disk as a bootable disc.  I can install  XP 64-BIT no problem, if this is a BIOS issue how do I resolve?  Anybody help!

CloudsDub · Answer

Have successfully used option 2:

http://capitalhead.com/...

good luck.

Yoda · Answer

I dealt with Microsoft on this and they had no clue. I agreed to help and we spent three days one hour here and there trying all sorts of things like BIOS settings among other various fix it applications through Windows.

What I told them and is true with most of you I bet, keep rebooting the PC and pressing any key. Eventually you will get a proper boot of the install disc. I know because I have done this twice, if you try 5, 6 or more times in a row eventually you will get the disc to run.

A Side note: If you want to reformat like I do you have to get the disc to load on bootup. I did get the disc to run twice while the OS was running but when I got to the install on which partition part I will use they would not let me reformat. The Advanced button simply was not there.

If you reboot your PC over and over I bet you get it to run. This is not ideal but I am sure Microsoft is working on it as they told me so after helping them. It is a temporary workaround if you need. Good Luck.

Rickrwg · Answer

I had the very same problem and the solution is:

1,You have a limited chipset on your motherboard that can not address/remap 4GB of ram properly what you have to do is remove one of the memory sticks and install windows using just 2GB.

2,Or if your chipset/bios supports it enable memory hole remapping in bios setup.

Yes I know its has nothing to do with a DVD drive but trust me this works if it was a faulty cable the disc wouldn't have booted to begin with

I was running 4GB of ram on an AMD 480X Chipset this is one of those limited chipsets

Intel also has chipsets that cause the same problem.

Mike · Answer

To fix the problem that dvd drives are not recognized in Windows 7 permanently do the following:
1. Press Windows R, type regedit and press enter.

2. Open the Registry key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. In the right pane, right-click UpperFilters, and then click Delete.

4. Click Yes to confirm the removal of the UpperFilters registry entry.

5. In the right pane, right-click LowerFilters, and then click Delete.

6. Click Yes to confirm the removal of the LowerFilters registry entry.

7. Exit Registry Editor, and then restart the computer.

If you need more assistance on this, contact http://www.247techies.com/ for immediate Microsoft tech support

jdaras · Answer

I was having the same problem using an old emachine case and the original DVD drive, but the board is new, so I took out the dvd drive and replaced it with a different (newer) one and the install of win 7 went perfectly! Hope this helps.

blockhd · Answer

guys, you should just get a original copy or at least make a decent burn :)

Ahmad · Answer

hi
try 2 install win 7 from usb flash memory by using |Windows7-USB-DVD-tool| relased By Microsoft

Azam Jauhari · Answer

I encountered this problem when installing Windows 7 x64 on VMWare, and found some suggestions that the problem might be from a bad disc burn, so I tried to install directly from the ISO image, and true enough, this time it installed successfully.

sk · Answer

Azam Jauhari Apr 19, 2010 8:05am BST 
I encountered this problem when installing Windows 7 x64 on VMWare, and found some suggestions that the problem might be from a bad disc burn, so I tried to install directly from the ISO image, and true enough, this time it installed successfully



Just as stated above....use alcohol120 and run the win7 setup from the ISO itself. :) IT WORKS!!!!!!

jdawg · Answer

use dvd+r, or +r DL ......i dunno why but this has solved my problem.....dvd-r doesn't burn right

daniel · Answer

hahah

Just check your Cd/dvd drive if jumper is set to Master or Slave . And work

if it not set to Master or Slave installer not work!!!

rls · Answer

thnxx

deejay · Answer

A simple fix, make sure you have less then 3gbs of ram in your comp during install. I tested with 4 gbs got the cd/dvd driver msg, then tested with 2 gbs worked fine. Tested again with 6 gbs and failed. Hope this may help some people. worked for me.

Tensa · Answer

Hi am having the same problem but am using a flash drive to boot any solution on this am usein asus notebook I really need help with this problem

Windows 7 Install - Cannot Find DVD Driver

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