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Ipod not detected

Last answer on Nov 21, 2009 9:31:27 pm GMT vandi.vnd, on Aug 4, 2008 9:22:10 am BST 
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Hi,


Seems that my computer is not detecting my Ipod.


I already setup the driver and everything but seems that it is not recognizing the Device.


What can be causing that ?

Configuration: Windows XP
Internet Explorer 6.0

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Ask your question Reply

1

jmets111, on Aug 4, 2008 12:51:28 pm BST
  • +9

Have you tried re-installint the driver?


Or change the cable perhaps it is damage.

   
Reply to jmets111

29

oli, on Nov 15, 2009 6:06:03 am GMT
  • +1

I have an ipod touch it ses i need to download apple mobile device support. But how do i do it???????????

   
Reply to oli

2

Zoom, on Feb 13, 2009 6:54:42 am GMT
  • +4

Hi, All,

It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.

Restart the device without connecting to your pc and

Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.

Best of luck.

   
Reply to Zoom

7

B, on Jun 6, 2009 12:44:47 am BST
  • +2

Thanks alot! You saved my life!

   
Reply to B

22

desperateipodguy, on Oct 17, 2009 1:24:35 am BST

I love u so much u saved my life i tried everything i was getting scared thank u sooooo much
there 10000's of ppl who need these steps plz help them

   
Reply to desperateipodguy

3

Virg, on Mar 3, 2009 3:52:16 am GMT
  • +7

I dont have a cd or anything i just have the ipod shuffle but on mine it dosent work or anything ?

   
Reply to Virg

4

JackLeveson, on Apr 23, 2009 9:14:16 am BST
  • +5

Which version of iTunes do you have?

   
Reply to JackLeveson

6

stupid ipod, on May 23, 2009 12:32:53 am BST

Omgggg my ipod will say that it is charging but when it asks for my password and goes to the menue with the games, music, and setens like home page on the batterie thing it sais its not charging and it keeps turning on and off and i dunno whats wrong i got 2 usb cords and tey both work to charge it just enough to get to the main menue but then dont work on the home page any help? my email in jonny3tears@aim.com thank guys

   
Reply to stupid ipod

5

blubberer, on May 19, 2009 2:10:23 am BST
  • +7

When I connected my Ipod to computer it used to do simply nothing. It was not loading, not recognized by Itunes...
What I did was going to System -> Device Manager
There I had the Aplle Ipod USB Driver, but it was not properly installed or something like that, it had a yellow triangle with an exclamation mark.
I plugged out my Ipod, deleted the driver and plugged in the Ipod again.
So the computer automatically installed the needed driver (again, as it did, when I used my Ipod the first time) and everything works...
I guess this works also, if you have an Ipod, that needs a CD to install the driver from.

   
Reply to blubberer

9

Karthik, on Jul 7, 2009 11:27:36 pm BST
  • +1

Thanks for your suggestion.
It worked a lot.

   
Reply to Karthik

12

birjup, on Jul 13, 2009 3:07:50 pm BST

Thanks a lot man it worked

   
Reply to birjup

8

stressedout, on Jul 7, 2009 5:17:16 pm BST

Hey thanks blubberer i've been searching for hours for help on this.

My ipod would connect to the laptop, It was the USB driver, working fine now.

   
Reply to stressedout

10

Steve78545, on Jul 9, 2009 7:53:29 am BST
  • +7

If one has an issue with iPod/iPhone detection on Windows 7... It is because Windows 7 uses a MTP driver instead of the USBAAPL. You need to update the driver from pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
It worked for me.
Cheers,
Steve

   
Reply to Steve78545

11

ashley, on Jul 13, 2009 4:31:27 am BST

Ok, so i went through the c: programfiles...routine and now im there in "drivers" wondering what to do. how do i update the mtp thing your talking about. please reply asap!

   
Reply to ashley

13

billabongita, on Jul 15, 2009 5:29:24 pm BST

I also need this answer!!! how to update this file??

   
Reply to billabongita

16

JohnyBgood, on Aug 21, 2009 4:31:03 pm BST
  • +1

Thanks!!!! finally I could install the driver!!!! thanks a lot

   
Reply to JohnyBgood

17

ace, on Aug 23, 2009 2:45:57 am BST
  • +2

Yes, this works. Go to device manager > portable devices > right click on Apple iPhone and update driver from this location: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

iTunes should detect your iPhone

   
Reply to ace

18

bartonsk8, on Sep 8, 2009 6:27:31 am BST

Dude, worked like a charm for win7

   
Reply to bartonsk8

21

Ash, on Oct 14, 2009 4:29:17 pm BST

This worked for me. Awesome. Thanks a lot.

   
Reply to Ash

19

KidRicky, on Sep 17, 2009 4:43:59 pm BST
  • +1

Hey Steve, That is what is happening to me as well.. No Ipod touch in windows 7.. You are saying not to point to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers but not really saying where you should find the MPT driver to get it to work.. I love windows 7.. It's like way faster then vista but without my ipod working I'm back to running vista :(

   
Reply to KidRicky

24

RAAGU, on Oct 30, 2009 2:51:43 pm GMT

Hw to update the driver...?

   
Reply to RAAGU

14

Carl, on Jul 29, 2009 10:30:47 pm BST

Hey Guys, Thought I should inform you of a fix.

Right if you are having trouble with itunes not picking up the iphone on windows 7 also the ipod. Plug the iphone in to the PC, navigate to "device manager" on your PC (search for it in the menu if you have to). locate "Portable Devices" in the list and below you should se something like "Apple iPhone". Right click and go down to "uninstall" once completed. Remove the iPhone then open iTunes and plug the iPhone back into the PC, the drivers will re-install hopefully allowing you to re-sync your ipod/iphone. Make sure all anti virus and firewalls are disables as they tend to tamper with driver installations.

Thanks

   
Reply to Carl

15

hacksaw6, on Jul 30, 2009 11:57:27 am BST

OMG! THANKYOU SOOO MUCH!

   
Reply to hacksaw6

20

ballerinachic678, on Sep 20, 2009 1:36:31 am BST

Omg thanks it worked!! :D

   
Reply to ballerinachic678

23

lizzy_213, on Oct 19, 2009 5:57:42 am BST
  • +1

My iod is not detecting my itunes n i tried to reset the ipod n i wont do any good n i need help i dont know what to do???

   
Reply to lizzy_213

25

Brad VanGuard, on Oct 30, 2009 4:59:19 pm GMT

You may want to try what the person a few posts above us just recommended. I've not had too many problems with my ipod as of yet, but I guess when it comes to the itunes software downloads it will be different. I don't download a lot of songs so maybe that's why I'm not having problems.

   
Reply to Brad VanGuard

26

Tside1, on Nov 6, 2009 12:58:00 am GMT

Well i dont no if ne one is on this thread ne more but my i pod nano 1st gen wont connect to the pc or itunes ive tried everything and it wont connect??
plz help :(

   
Reply to Tside1

27

Juryn, on Nov 9, 2009 4:52:13 pm GMT

Thanks Steve78545 it worked to install that driver :)

   
Reply to Juryn

28

RagnarX, on Nov 12, 2009 5:26:47 pm GMT

I was having the same problem as most everyone on this thread: After upgrading to Windows 7, iTunes would no longer detect my iPod Touch or my iPhone. Both devices would show up correctly as devices in Windows if iTunes was not installed. Numerous installs/uninstalls of iTunes did nothing to fix the problem. In desparation, I uninstalled every Apple program (MobileMe, iTunes, QuickTime, Apple Mobile Helper, etc.) from the computer. I then restarted the computer and installed iTunes once again. (I was hoping that somehow one or more of the other programs was the problem - most likely the helper app). Voila! Success! Both my iPod Touch and iPhone are now properly recognized by iTunes and synching as if nothing was ever wrong. Hope this works for some other people as well.

   
Reply to RagnarX

30

 Benben_777, on Nov 21, 2009 9:31:27 pm GMT

Hi I've tried everything, my ipod nano is contstantly connecting as unknown device, I can't make it use any driver, any ideas?

   
Reply to Benben_777
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