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Windows XP Reboot Loop: Help!

Last answer on Oct 31, 2009 12:52:31 am GMT ttotheizzay, on Jun 11, 2008 11:55:04 am BST 
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My computer is stuck in a reboot loop. i have an intel pentium 4 desktop computer. it is windows xp home edition. the problem happened after i installed the windows service package 2 (i know, im a little behind). it seemed to install the update fine but after i restarted my computer i couldnt seem to get to my desktop. the computer manages to get to the light blue windows xp loading screen but instead of entering my desktop the computer reboots and the whole process starts over again. after reading other forums, i tried the F8 method but couldnt seem to make it work. last known configuration and safe mode dont seem to work but i may have not done them correctly; im no computer whiz. but after pressing the "disable automatic restart on system failure" option, i got this error message on the "blue screen of death" (this happened after the light blue xp loading screen instead of it restarting like it usually does):
STOP: c000021a Unknown Hard Error
Unknown Hard Error

what should i do? i dont want to have to reinstall windows xp and lose my data as i have some important documents and music mp3s on it. ive read about possibly doing a repair install? how does that work, would it work, and would it save my data? is there another option? thanks in advance.

Configuration: Windows XP
Firefox 2.0.0.14

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1

Allwyn, on Jun 15, 2008 6:41:32 pm BST
  • +18

Hi,

Let us try to repair windows.
Insert your Windows XP CD and restart the computer.
The Windows Installation wizard will appear.
Carefully proceed, till you find an option to "Repair...."
Click on Repair. Let it complete. This should fix our issue.

Note : IF CD is not detected automatically, you have to re-set BIOS configuration.
Press Del or F10 (depends) when the system starts and then set the Boot Priority.
Here make sure, CD drive is before Harddrive.

All the best.
Allwyn

Reply to Allwyn

3

prashant, on Jul 29, 2008 12:25:48 pm BST
  • +10

Hi,
I am facing something similar. but atleast I am getting my desktop seen , after that if I click on either explorer, Iexplorer or any other program from the program menu it reboots.

It says an error message with blue color screen stating that probably due to recently installed new hardware or software is causing this problem. But I have not installed any software or hardware as such.

What I tried so far -
1. System restore in the safe mode. - restore successeded but result is the same
2. Virus scan - No result

My Dell Laptops details -
1. Windows Xp Home Edition with SP2
2. Intel core duo

I dont have orginal CD of Win XP, unfortunately due to added cost I have not opt to buy one.

Could you suggest me how to repair the Win XP without having CD ?

This looks like Os problem only, because if it has to something with hardware malfunctioning then in my other partition I have Windows Vista Home Basic also that works fine.


Thanks & Regards
Prashant

Reply to prashant

11

computing, on Oct 7, 2008 9:49:26 pm BST
  • +6

Hey, I'm Edwin. Well, I have the same problem or at least similar. I ordered the Windows XP Home Edition disk from HP. I just had to pay with credit card $23.00 dollars including shipping which isn't that bad. Anyway, they asked me for my Serial Number and Product Number which comes on the back of my PC Tower. I got their number calling 411 and calling also the guys from microsoft. You should check if your Task Manager window still works by pressing CTRL + ALT + DELETE and from there you should click New Task in File and run your Programs from there. I recommend you to create a shortcut icon of the System Restore and leave it on your desktop so if something is malfunctioning or running weird, you could do a System Restore as I just told you, using the Task Manager window and opening the Restore Icon. If you don't know how to create shortcut copies, well. Go to Start, All Programs, Accessories, System Tools, then right click where it says System Restore and click on Send to Desktop.

My problem is that now I don't get any response using the Alt Ctrl Delete keys combination on the desktop. I can only see the background pic of the desktop and no files are there at all. I right click and left-click the mouse but nothing shows. Now, my files are gone and I can't do the System Restore neither the System Recovery so I also need help.

If you do a System Recovery you will lose all the data (songs, files, videos and pictures) You may still be able to do a System Restore or System Recovery tho, when you turn on your computer and it is about to start, hit as many times F8. Then from there go to Windows XP System Recovery on Safe Mode. You may be able to bring your computer back to normal from there as when you first bought it without having to buy a Windows XP Home Edition disk yet. Your computer may also have come with a program that can make a Windows XP Home Edition disk. You just have to buy the 2 DVD disk and find out how to make a copy from your own computer. Someone in here may no. E-mail me if I find out later, I'll let you know, ok.

By Edwin Perez.

Reply to computing

78

Nia, on Apr 5, 2009 12:58:27 pm BST
  • +2

Please help me find a way to resolve my problem? What am i going to do to install my sound card though i dont have the installer after i format my computer

Reply to Nia

79

brimragen, on Apr 5, 2009 10:20:56 pm BST
  • +1

Um thats got nothing to do with reboot loop has it, open a new thread and you might get an answer

Reply to brimragen

91

jaiii, on Jun 10, 2009 6:42:08 pm BST
  • +1

Reboot the windows in safe mode by pressing F8 key.
Now try to restore your pc at a critical date.

Reply to jaiii

96

ArkangelD, on Jul 14, 2009 7:21:18 pm BST
  • +7

If I don't have the reboot cd and I cannot acces the safed mode option due to the system not taking any action when ever I click F8. What else could I do. Appreciated any help or info you can provide me.

Reply to ArkangelD

17

Dave, on Oct 26, 2008 4:26:17 pm GMT
  • +1

I had same issue when after much trial and error that it was a defective ram stick causing my issue. I even put it in a different machine to confirm and it did the same thing. Turn off your machine and try installing the ram one stick at a time to see if it will boot properly with only one stick in. Repeat until you have tried all the sticks individually. It may give you a message saying the boot config. has changed. Tell it to continue. Hope this helps. Dave

Reply to Dave

27

hippo, on Nov 23, 2008 4:59:33 am GMT
  • +3

U just enter cmos setup menu, and just configur urs setting to default value.
restart computer after saving the cmos setting.
press f8 and start computer in safe mode and remove services.exe from start up list for that u just open run command and type msconfig..


next u can try by running system scanner.

for that u just open run command.
type

sfc \scannow but be sure that u must have an win xp cd in yours cd rom.]

best of luck.

Reply to hippo

30

Dharm, on Nov 26, 2008 5:44:17 am GMT
  • +1

Hi friend

Thanks for the support of SFC

THanks again from heart

Reply to Dharm

68

namray, on Feb 21, 2009 10:09:42 am GMT

Hi...i have a problem!!!
i am making an assignment and dont know what to do....
will anyone please help me out???
my question is: how does access save data in output mode?
this means that how data is saved in the memory of computer if we donot save it???
quite difficult,right????!!!
hope someone will give me satisfying answer.....!!! :D

Reply to namray

72

me, on Mar 8, 2009 2:08:49 am GMT
  • +1

If you want people to answer your question try making your own thread instead of trying to hijack another thread that has nothing to do with what you are asking.

Reply to me

19

mz1234, on Oct 28, 2008 11:10:24 pm GMT
  • +5

What is i do not have the cd that the computer came with?

Reply to mz1234

108

Duane, on Oct 30, 2009 12:24:22 pm GMT

I got my computer from a pawn shop. it worked fine before a friend checked his emails. that is when it crashed. and system restore would not work.

Reply to Duane

20

RECGrl, on Oct 29, 2008 2:51:11 am GMT
  • +2

So I also have a corrupted Windows, however, I cannot find my Windows XP disc anywhere. My friend was going to use his, but he lost it as well. Is there a way I can get a new one, or would it be better if I bought a new computer? (its 4 years old) If I do need to buy one, how can I get all of my important files and pics off my computer? Thanks!

RECGrl

Reply to RECGrl

56

Edwin, on Feb 2, 2009 3:09:22 pm GMT
  • +2

Hi, hey... I had this same problem before & didn't wanna lose my info (data). Well, if u buy a CD to recover your computer back to normal... that will save u money, so u won't buy a new computer, but that's actually going to delete all your data if u run that way of System Recovery. One of my cousins is a technician and he extracted all my music & files using 2 computers, but not sure how he connected both and transfered the data, tho. Depending on how much information u wanna save from your computer, it's gonna be the time that it will take to transfer as well. It's like burning a CD but obviously with all u got. Also try to run the System Restore to an earlier time. If u can do that, it will actually bring your computer back to the status u had before.

Oh, another good thing u can do, if ur computer is having errors or not letting u do stuff as if it was blocked by viruses, u should scan your whole computer using free anti-virus softwares. That brought my computer back to normal in many ways and now I'm still using it and it's kinda protected. Another thing which went bad for me. I bought an "anti-virus program" from the internet. I paid with a credit card and well, believe it or not, it had some Trojan Viruses. Now, I'm still claiming that money back. The software name is Inteli Smart. Don't ever buy that shit.

Google & install for free, CCleaner, Avast! Antivirus, (Spybot - Search & Destroy), Smart Virus Remover. Well, I'm still using those and they are working fine. Eventho, I still have some little issues, I'm still using this to protect my computer from stup viruses haters create. Usually pop-ups are the ones I believe that come with viruses too. All those cookies are placed in your computer and they re-open now and then. Some cookies are malicious. There's many websites with lots of viruses nowadays so be careful what u visit. I believe I started getting Trojan Viruses from Game Websites as well so imagine. Well, hope this helps a bit.

Reply to Edwin

109

 affdbdfg, on Oct 31, 2009 12:52:31 am GMT

Hi.
Try looking for your XP disk again, I just spent 2 hours looking for mine, and it was the first disk I had checked.

The problem is that it was not printed WINDOWS XP.

It was printed "xxxxxxxx Product Recovery CD Rom".

And xxxxxxxx is not the name of my PC Manufacturer !! it is the manufacturer of my display!!

Reply to affdbdfg

28

mausam, on Nov 23, 2008 8:23:18 am GMT

Hello
my computer not install sound driver (realtek ac,97 audio) the installion starting then the computer automatically restart..blue screen of death" (this happened after the light blue xp loading screen instead of it restarting like it usually does):
STOP: c000021a Unknown Hard Error
Unknown Hard Error

my computer is stuck in a reboot loop. i have an intel pentium 4 desktop computer. it is windows xp professional edition. the problem happened after i installed the windows service package 1 (i know, im a little behind). it seemed to install the update fine but after i restarted my computer i couldnt seem to get to my desktop. the computer manages to get to the light blue windows xp loading screen but instead of entering my desktop the computer reboots and the whole process starts over again. after reading other forums, i tried the F8 method but couldnt seem to make it work. last known configuration and safe mode dont seem to work but i may have not done them correctly; im no computer whiz. but after pressing the "disable automatic restart on system failure" option, i got this error message on the "blue screen of death" (this happened after the light blue xp loading screen instead of it restarting like it usually does):
STOP: c000021a Unknown Hard Error
Unknown Hard Error
sir i again reinstall the window then i install the sound driver the problem same..plz must be reply me waiting 4 ur reply...

Reply to mausam

42

client, on Dec 26, 2008 11:56:48 am GMT

You turn of your computer and go to BAR.after feating it will be better to sleap.


by
dont mind

Reply to client

70

Masterbaker, on Mar 3, 2009 1:20:06 pm GMT

Good advise. Bar is the key. Sleep is good too.

Reply to Masterbaker

31

theresa, on Nov 26, 2008 9:07:21 pm GMT
  • +1

What if you dont have hte CD? is there any way to do it without it? (win32 system config corrupt)

Reply to theresa

36

Den, on Dec 12, 2008 9:57:16 pm GMT
  • +2

Someone help please my computer has done something weird for some reason my task manger won't open so that i can't reboot and the start menu won't work either .... any suggestions?

Reply to Den

40

Vindee, on Dec 23, 2008 2:23:27 pm GMT

I too had the same problem and this is how I fixed it.

This issue is bcos of a malware , I downloaded spybot from http://www.download.com/Spybot-Search-amp-Destroy/3000-8022_­4-10122137.html , ran the program , it found about 16 bad registry entries, it had an option of cleaning them too.

It's free of cost and is an awesome s/w . I have spent about 45 hours in research , tried installing thousands of software's and atlast it was spybot which fixed my issue.

Reply to Vindee

43

rockerdave, on Dec 26, 2008 2:19:45 pm GMT

I've tried that and it did not work for me still have same problem what did I do wrong? and how do I correct it
can you help?

Reply to rockerdave

39

lissette, on Dec 22, 2008 1:10:55 pm GMT

Hi i have a dell latitude d 400 and i dont have the thing to put a cd in so what should i do?

Reply to lissette

48

BruceC Seattle, on Jan 4, 2009 3:34:21 am GMT
  • +1

Seems you know what your saying so here is the problem:
XP SP2 Disk
DX58SO MB - 3GB memory, ATI PCEx card & i&Extreme cpu..

Upon boot it takes me to the HIT ENTER so Windows can start loading...ugh NO Keyboard!
1. Tried hauling out of mothballs PS@ KB with PS@ to USB adapter...ugh - NG
2. Tried to power down and reset BIOS...successful but to no avail!
3. Pushing F2 at startup (since keyboard does not work) doesn't go there...back to square 1.

NOTE: Memory loads correctly...lite on USB plug goes green and I'm at wits end...next stop INTEL and/order take $1200 back to Reseller for refund which I hate...

Your comments would be great appreciated.

Reply to BruceC Seattle

59

varun, on Feb 5, 2009 2:08:26 pm GMT

Hello,
i m varun n my problem is when i install any window xp or 98 it go in proess on thats time pc restart or hang in the process then i restart my system and try again the resullt was same well my system configuation is intel p4 processer 2.0ghz intel pi45g motherboard may b not sure 512 mb ddr ram 80gb sumsung harddisk n 64mb videocard in build plzzzzzzzzzzzzzz any buddy help n i check my ram it aslo f9 !!

Reply to varun

60

lori, on Feb 6, 2009 1:35:30 am GMT

Hi im having the same problem as they other person was explaining ok sounds good and all im going to try that but here is my ? how do you know the cd player is coming before the hard drive i understand that it gos master / slave !do"s the hard drive go on master ? and where do's the dvd player go ??? im so confuzed hope you can help

if you could just give me the rotation of wich they are all suppost to go in and what the pins are suppost to be set at it would be a great help i have a cd player dvd player hard drive but wich order to make the xp cd run when restarting??
hope you can help thanks

Reply to lori

62

dan, on Feb 9, 2009 1:00:48 am GMT
  • +2

Lori

To fix your problem you must reboot your comp,holding down the F8 key on keyboard until your system menu appears.Then if you look at the very top of the box you will see in the choices one called "BOOT".To get to that you must use your LEFT\RIGHT keys on your keyboard. When you are on the "boot" heading press enter bar,
this will put you in the boot menu.Then you can use your UP\Down keys to go to your CD,and hit either +\- key to move the cd player up to the top of the "BOOT ORDER". Once you have done that you must look to the right side of the menu box and do what it says to save this change you have made. After that is saved ,open your cd player put in your win XP disc ,close your CD tray SHUT OFF YOUR COMP and RESTART> YOU will then be loading Your win xp to either try repair first, or reinstall. HOPE this helps you.

dan

Reply to dan

77

Mella, on Apr 3, 2009 8:18:51 pm BST

Hello Allwyn, What if you insesrt the Windows XP OS CD to reboot from it and the error messages that pops up is "The information is either corrupt or it is missing"

What would be my next step?

Any light you can shed is greatly appreciated.

Thanks so much,

Mella

Reply to Mella

85

luke, on Apr 17, 2009 1:17:10 pm BST

Cheers helped alot

Reply to luke

92

April, on Jun 16, 2009 7:33:55 pm BST
  • +1

Hey...just wanted to say thank u for the info on rebooting windows xp! I was totally lost on what to do when it crashed on me!!! Thanks Again,
April

Reply to April

2

fayaz, on Jul 10, 2008 8:00:23 am BST

I hav a problem of ip conflict how to find to which system the same ip is assigned through cui made or gui?

Reply to fayaz

4

markowen, on Jul 31, 2008 9:34:17 pm BST

Flash your bios to a beta edition for sp3 be sure your not running a black listed windows or go back to sp1 and use firefox best of luck microsoft is playing hardball

Reply to markowen

103

Jim, on Aug 10, 2009 7:55:33 pm BST
  • +2

Flash your bios to a beta edition for SP3? You are an idiot. SP3 wouldn't fit in your bios, even if you had a clue about how to flash it in the first place.

Microsoft isn't 'playing hardball', its simply an error message!

If you don't have any idea what you are talking about, don't post please.

Reply to Jim

5

Sylvie, on Aug 15, 2008 4:21:30 pm BST

I still have the same problem. The computer re-boots, I get as far at the desktop (without the icons). I hear it working in the background and all of a sudden the computer restrart. It goes on like that until I get tired and shut down the computer.

I did the Repair options in the Widows XP installation but it didn't do anything.

Any other suggestions?

Thanks

Sylvie

Reply to Sylvie

6

pradeep, on Aug 19, 2008 2:32:27 pm BST

When i start xp pro The computer re-boots

Reply to pradeep

21

sandy, on Oct 30, 2008 8:23:05 am GMT

Change the ram also check smps

Reply to sandy

7

asho, on Aug 31, 2008 3:38:52 pm BST
  • +1

My computer is stuck in a reboot loop. i have an intel pentium 4 desktop computer. it is windows xp home edition. the problem happened after i installed the windows service package 2 (i know, im a little behind). it seemed to install the update fine but after i restarted my computer i couldnt seem to get to my desktop. the computer manages to get to the light blue windows xp loading screen but instead of entering my desktop the computer reboots and the whole process starts over again. after reading other forums, i tried the F8 method but couldnt seem to make it work. last known configuration and safe mode dont seem to work but i may have not done them correctly; im no computer whiz. but after pressing the "disable automatic restart on system failure" option, i got this error message on the "blue screen of death" (this happened after the light blue xp loading screen instead of it restarting like it usually does):
STOP: c000021a Unknown Hard Error
Unknown Hard Error

what should i do? i dont want to have to reinstall windows xp and lose my data as i have some important documents and music mp3s on it. ive read about possibly doing a repair install? how does that work, would it work, and would it save my data? is there another option? thanks in advance.

Configuration: Windows XP
Firefox 2.0.0.14

Reply to asho

12

computing, on Oct 7, 2008 9:55:21 pm BST

There's some softwares for you not to lose data of if your computer is broken you may still extract your data. Well, google.com and search for Selkie Rescue Data Recovery o you have to use a so-called crossover cable.

Another one is called, DERescue Data Recovery Master, another Smart Data Recovery Enterprise or e-mail this guy...

john@smithesmail.com

There's also something else called BootMagic.

Reply to computing

8

the mystic, on Sep 3, 2008 10:35:26 pm BST

I had the same (or similar) problem, which caused me loads of anxiety over these past few days.
I have a Dell Dimension 5150 PC.
My symptoms: After Windows XP SP3 update, I experienced the same reboot loop. After disconnecting the keyboard/mouse, Windows loaded just fine. Plugging in a Wacom Tablet caused the same problem again. Plugging in the Printer: ditto. Not so with my external Hardrive. But without a keyboard or mouse, there is little you can do. So I took the PC tower to a local service tech (Dell Support wanted to reload the OS, but that would have ditched my files).

Service Tech at Computer Trends was able to fix the problem. I received my PC back this afternoon.
Here are his notes:
SYSTEM DID NOT UPDATE TO SP3 PROPERLY. MANUALLY COPIED USB FILES INTO %SYSTEMROOT%\SYSTEM32 FROM SERVICE PACK. SYSTEM NOW BOOTS WITHOUT BLUE SCREEN. ISSUE RESOLVED.

So, unless you know how to do that, don't screw around with it. Take it to a Service Technician. It cost me $ 50.-- plus tax.

Case closed.
Cheers and good luck

Reply to the mystic

9

f(x), on Oct 6, 2008 10:09:29 am BST

I got the same problem.

I downloaded and installed a program to monitor my CPU's temperature it requires to restart because of some .dll added to windows folder. I rebooted and since then I get the log in screen where it wants me to choose from; Safe Mode, Last Known Good Config".all the way to Boot Normally no matter which option I choose I get the same results. i tried to select "disable auto boot" and the XP loads but it turns to a blue screen with an error message.

please tell me what should I do.

Reply to f(x)

10

themystic, on Oct 6, 2008 3:36:30 pm BST

Go the rout I took. Service tech can easily fix that. He would have to restore some corrupted USB port protocol. Here are his notes after the fix (don't know if that is any help):
SYSTEM DID NOT UPDATE TO SP3 PROPERLY. MANUALLY COPIED USB FILES INTO %SYSTEMROOT%\SYSTEM32 FROM SERVICE PACK. SYSTEM NOW BOOTS WITHOUT BLUE SCREEN. ISSUE RESOLVED.
Cheers
Otto

Reply to themystic

13

computing, on Oct 7, 2008 10:02:57 pm BST

I've done the same over and over again. I think these new SP2 and SP3 aren't really reliable. Since then my computer is acting weird and I got it messed up. Some other programs wouldn't run anymore because of these 2. Does anybody know how to reset configuration to Defaults. I don't have that opiton when I press F1. It askes me for my password and I don't know how to re-configure my computer to an state before now. I also tried the Last Known Best Recent Configuration and nothing happened. I did the System Recovery and it goes frozen or stops running. The charging line that tells me it's uploading or working gets stuck at the end and nothing happens. Then I have to power off the computer and try other things.

Reply to computing

14

Helpless dad, on Oct 8, 2008 3:18:14 pm BST

My son called from college and asked if there is anyway to get back his data after performing a Windows recovery. Evidently he had a virus that would not allow him to do much of anything. The Windows recovery worked, but now his school papers/projects are gone. Anyone know if they can be saved or does he have to do them all over?

Helpless dad

Reply to Helpless dad

15

computing, on Oct 8, 2008 7:37:55 pm BST
  • +1

1 solution...


Remove the hard disk inside your computer and connect it to a computer which is working and take the back up, and this process will make sure that all your data is 100% safe and in case you have any doubt in taking backup reply to my email, will certainly help you.

Reply to computing

46

LR, on Dec 31, 2008 5:44:27 pm GMT

I'm having this same problem. First I used registry well and placed all duplicate files in recycle bin. Then did something stupid and went to a restore date because of audio problems. I did not save important documents first. The restore date got the computer stuck in an endless reboot. If I take my hardrive out how do I hook up to another laptop? I have a gateway and so does my son, but they are different laptops They both have windows xp home edition. Any help would be appreciated. LR

Reply to LR

99

VGE, on Jul 26, 2009 1:37:53 am BST

I have a major project working on with very important files that I put a ton of work into not to mention 3 months of pics and videos of my sons that if I lose my mom (their grandmother) and wife will never forgive me and am stuck in this reboot loop and afraid of losing the data. Really need a hand here. Went out and bought a 1 tb external hard drive (I know should have done this a long time ago) Just want to get the data off my hard drive and onto the external hard drive first. Have two computers and will worry about getting computer up and running after. Can you please help me get my data off the internal drive of the computer stuck in the safe mode loop and onto the external drive. Thanks a lot, any help would be really appreciated.

Reply to VGE

100

Brad, on Jul 26, 2009 1:45:32 am BST

Please help in similar situation. Working on project have many ours involved cant access files, not to mention have 1 year old son and tons of not backed up pics and videos that if i lose my wife and mother will never forgive me. Am stuck in the loop have 2 computers and went out and bought a 1 tb harddrive. Can you please just help me get the hard drive copied to the 1 tb external drive before anything else goes wrong and i lose the data. Will be talking to a technician this week but am in spain and language barier is kind of difficult - any help would be greatly greatly greatly appreciated. Thanks a lot. Brad in Spain - more like Brad in pain!!! Thanks again for anything you can do.

Reply to Brad

16

GJ, on Oct 22, 2008 7:04:54 pm BST

Answer...Not to worry, the files are there, but if you haven't gotten them back yet, I'd take it to a professional...probably about $50 is worth it.

Judy

Reply to GJ

22

helper, on Oct 30, 2008 12:40:38 pm GMT

Try running the program Restorer 2000

Reply to helper

23

will, on Nov 4, 2008 2:06:16 am GMT

Do you know if anybody has access to your computer? I know a funny but annoying prank is to put "shutdown -r -t 00" into a batch file and put it in msconfig. That might be the problem. good luck tho

Reply to will

24

sniper12, on Nov 8, 2008 8:59:53 am GMT

Hi,

I got the same problem you had. Apparently, I tried everything system recovery, run it to save mode or last system configuration that works. Still it keeps or restarting. My last option was to replace hard drive. Now its running like a new PC but I want to retrive all the data from my old hard drive.

Reply to sniper12

25

howied48, on Nov 14, 2008 3:13:48 pm GMT
  • +4

It has to do with your registry after installing sp3,i had it and fixed it myself,below is what i did after going on in safe mode. HOW TO STOP ENDLESS LOOP REBOOT FROM SP3 1.) First, boot into Safe Mode. After a reboot or two, you’ll probably be given that option, but if not, just tap the F8 key a few times once you see the Windows logo pop up on your screen. 2.) Once you're in Safe Mode, go to Start, Run and type in "regedit" (without the quotes). 3.) That will launch the Registry Editor. Next, you’ll need to navigate to: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm4.) Once you're there, look in the right hand side pane for an entry that says Start. Right click it and select Modify.5.) In the Value Data box, replace the 1 with a 4. Hit OK to exit the Registry Editor and then reboot your computer.

Reply to howied48

81

Matt, on Apr 11, 2009 11:48:18 pm BST

Dude, you are a freaking genius! Figured I would give this even though my gut told me it was too simple to actually work. This TOTALLY fixed the reboot loop problem for me!

FYI, the issue also started after applying SP3 for XP. Uninstalled SP3 and the issue went away (obvioussly did that from safe mode), reinstalled SP3, problem came back.

Once again, you are the man!

Reply to Matt

83

Stone, on Apr 12, 2009 1:51:01 am BST

Which method did you use. My way is the way the usually works always.

Reply to Stone

102

Kurgen, on Jul 31, 2009 1:10:54 am BST

I am unsure if this will ever be read but I wanted to thank you for the tip regarding the registry entry.
I consider myself pretty apt at what i do however, there are two machines in my care and control that
have had this issue where the BSOD and looping restarts occur immediately after SP2 was applied.
Your registry entry tip led me to HKLM\System\ControlSet001\Services\Intelppm Note the absence of the
"4" at the end of "Intelppm". Though it wasn't the same (exactly) I saw the "Start" dword value as "1".
Once changed to "4", issue resolved.
I thought i would pass along a thank you...hopefully you see it.

Reply to Kurgen

26

charmuse1, on Nov 16, 2008 8:00:29 am GMT
  • +1

Likewise, I am having problems reinstalling Windows XP Professional. The sytem repair, and new partition have been repeatedly to the point of installing device drivers. That is where the mouse and keyboard are unusable. Why? I have been at this for hours and hours. Time is truly a luxury and computers can be unreliable, expensive, and quirky gadgets. It is good that many posts include some helpful information as if we are in a problem-solving team, together.

I will confirm that the keyboard, mouse, and usb are bios-activated. Actually, the problem seems to have more to do with usb conflicts or not being accurately recognized by the system. Perhaps there is something to be said for the advice about using old install cds or serial peripherals.

Anyway, here is a way to save your data:

Buy a usb enclosure for your corrupted EIDE, SATA, or other brand of hd. For the past year or so, every hd that I forced to fail was miraculously restored by simply removing it from the cpu and inserting it into a USB enclosure. The enclosures come in a variety of flavors, so be careful and do good e-shopping. i have tried two different companies so far and had one enclosure go bad. Also, the price range starts around $20-$50, depending on bells and whistles.

We should just become official OS beta-testers! Bye..

Reply to charmuse1

29

darter, on Nov 25, 2008 8:17:06 am GMT

Hate to say this but, I tried everything I could get my fingers on to no avail. Messed with everything from BIOS to video drivers, repair instal and even reloaded windows without dumping/formatting. It always went back to the loop. The only symptom I had was a dying wireless card before the endless loop. What a PAIN. I doubt the card caused any problems but it made me realize just how stupid it was to even think about saving hardware. I played it really smart. I purchased and installed a new motherboard and hard-drive. I hooked up the old drive as a slave and simply, quite simply dragged and dropped all those important files worth more than any drive or pain of reloading program files. My new internal 500 Gb drive was $59.00 and the entire replacement took about 45 minutes. Pick up a backup drive, external 500Gb or larger. (I saw one on sale today, a 750 Gb for $69.00 at Office Depot.) No excuses! They're just too inexpensive to not have one. Backing up is a snap. whitecanyon.com sells a system saver program that wipes drive except the operating system. Very cool! They also have secureclean, a great inexpensive tool that keeps deleted files from building up on your drive. Download hdtune and everest home edition (goto majorgeeks.com) to keep an eye, a free eye at that on the health of your system, before crashes happen. Hdtune showed me a bad sector on another computer a few months ago. I purchased a new drive and the very next day, the old one died. SP3 also caused me a world or problems. If you haven't downloaded it, don't. Kill auto windows update and only download via the custom option. Don't do SP3. There are cables you can put between a new drive and old one on a laptop and copy the entire drive. Yes, OS included. Great for upgrading! Good luck!

Reply to darter

32

reservam03, on Dec 3, 2008 1:20:13 pm GMT

I have a boot-loop problem!

My computer model is Advent T9317- my OS is windows XP media centre. When I turn my computer on, it loads up and then starts to ask me what configuration I want: ‘safe mode’, ‘last known configuration’ and so on. When I choose any of them, the screen goes black, then loads up the BIOS again and start to ask me again (safe mode blablabla) – on the top of the screen it says ‘sorry for the inconvenience the hard drive might be corrupt’. I tried recovering the system because my computer has built in recovery thingie madgig when I first got it and I used it to fix my computer the first time I got it but don’t have the recovery disc when I first got it. And because I have the recovery system inside my hard drive, I can’t go to it too because the second time I broke the pc, I sent it to a local IT people and they fixed it by partitioning the hard drive again so im guessing that they deleted the files that will help recover my system and I think now the recovery disc that I can buy from the advent company wont work as well because the IT people partitioned my hard drive. I tried a windows xp media centre disc from a friend – inserted it, but still wont work on my pc, my pc cant read the disc, I went to the bios and change the hard drive boot up and placed cd rom before the hard drive but still wont read the windows xp media centre disc, I don’t know how to fix my pc. What if I just install new OS to it, will that work?!

Reply to reservam03

33

dan, on Dec 4, 2008 6:17:09 am GMT

Hi,

pleasse try one of the live linux cds.put it in the cd drive and start the machine it should work without changing or installing in your hard drive.i suggest ubuntu 8.04 or knoppix 5.1.they are free.

once the live cd is working go to the system applications and go to gpart or (the software that partitions the drive).that should show the available partions in your machine.

from there you can see whether your recovery partion is still there.

then go to the actions in the menu and if you could see the recovery partion make it bootable.only one partion can be bootable at a time.normally your c drive will be bootable.

log off from the live linux cd and start the machine.this should start the recovery if it is still there.
------------------------------------------------------------­------------------------------------------------------------­----------------------------------

the other option is talk to your machine manufacturer and find the key combination that can activate the recovery partion provided it is not erased.

------------------------------------------------------------­------------------------------------------------------------­------
you can try the window patition manger

write click the my computer,go to mangaer and click disks and that should show all disk and you can see whether recovery partion is there
------------------------------------------------------------­------------------------------------------------------------­------

when you recovered the partion it is a good idea to get disks of them .it would be possible then you donot have to worry about the partion in the machine
------------------------------------------------------------­---------------------------------

Reply to dan

34

Zeekon, on Dec 6, 2008 1:55:00 pm GMT

Had the same problem of a reboot after Windows XP Professional almost finish loading. Read that may be a RAM problem. Remembered I did have a slight problem but added 2 more memory sticks. Remembered which slot I put the old 'bad; one in and remove it. Computer started with no problems. So mine was a hardware memory problem. Did not have to reload anything, work great after I remove the bad memory.

Reply to Zeekon

41

ndhide@gmail.com, on Dec 23, 2008 3:14:17 pm GMT
  • +13

Windows XP Reboot Loop

Reply to ndhide@gmail.com

67

nothing, on Feb 19, 2009 8:45:28 pm GMT

Solution = Dump Microsoft altogether.

Reply to nothing

75

DJTNZ, on Mar 22, 2009 7:58:20 am GMT
  • +2

I just Fixed my computer from doing this. and this is what i did.

Please take in mind that if you follow these instruction your computer will lose all data stored on it BUT your computer should run like it is Brand New

What you Need:
XP CD
Recovery Cds (Cds that come with your Computer)

Step one:
Insert your XP home Edition Cd Then restart your computer

Step two:
When instruction on computer say Press any key to boot from Cd
(Press any Key)

Step three:
Now it will ask you to re Format the Hard Drive Click on Full Format. (then one that takes the long'st

Step four:
Follow the instruction on the screen. This should take you right thought to Setting up Window's

Step five:
After this Setup is Done you should run the recovery Cds that comes with your computer to reinstall your Driver Settings and Applacations

Now your computer should be running fine. these steps are the steps that fixed my Computer i Hope This Helps

this guy DJTNZ
Check out my Site SWIFTADS

Reply to DJTNZ

88

violet, on May 9, 2009 8:16:37 am BST

DEAR SIR,
IN MY PC I INSTALLES THREE WINDOW XPS.
ONE IN I DRIVE SECOND IN G DRIVE THIRD C DRIVE NOW FROM THREE WINDOWS ONE XP COMPLETE DELETE THATY IS G NOTHING IN THAT .

THEN DRIVE I I HAVE TO RE INSTALL WINDOW XP.

I WANT NOW ANSWER HOW TO DELETE DIVE G COMPLETELY?

WHEN RESTART MY COMPUTER I DON'T WANT TO SEE THERE THREE I WANT THERE ONLY TWO SIR. i confuse there so .

PLEASE WRITTE ME HOW CAN I DO THAT?THANK YOU
WAITING YOUR REPLY.

Reply to violet

90

Brimragen, on May 10, 2009 9:27:55 pm BST

Violet hit caps lock and stop yelling.
Ok so you want 1 of your 3 drives to stop showing up, well you are going to need a screwdriver for this.
First take the side panel off of the computer, locate the drive that you don't want in there any more and unplug all the cables connected to it. You can fully remove that drive if you want to but if you do not have a drive case for it or an anti-static bag it is best to leave it in the case so that it is kept safe.
If this is a little confusing for you have a read of http://www.ehow.com/how_4425468_remove-hard-drive.html
and http://www.fonerbooks.com/r_hard.htm
I hope this helps.

Reply to Brimragen