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Unable to uninstall Personal Antivirus Progra

Last answer on Sep 21, 2009 5:08:20 pm BST oomi, on May 22, 2009 2:18:34 am BST 
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Hello,

It seems that many have been successful at removing the program "Personal Antivirus", I however have not succeeded in such. I've gone to my computers and tried to remove "PAV" however the program will not uninstall, even when I've selected it, right-clicked, uninstall does not show up. What should I do next?

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3

Noni, on May 26, 2009 8:45:00 am BST
  • +1

You should uninstall PERSONAL ANTIVIRUS manually, personal antivirus is a scam, fake program, see the manual removal steps here http://darfuns.com/spyware-removal/personal-antivirus-fake-s­pyware/

   
Reply to Noni

18

matolis, on Jul 25, 2009 4:07:40 am BST

Hello,
first, you can click start, go to control panel. choose the program to remove it.
If it can not work.
you can try this registry tool. It can easily remove unwanted program.
http://dllerror.blog.com/2009/07/01/registry-cleaner/

   
Reply to matolis

24

dalaiwoai, on Jul 27, 2009 7:45:00 am BST

Wow, Thanks matolis.
This program is great!!

   
Reply to dalaiwoai

48

zoom, on Aug 13, 2009 7:06:39 am BST
  • +3

Remove Personal Antivirus with the instructions here:
http://www.geekpolice.net/how-to-remove-personal-antivirus-d­­elete-guide-t7526.htm

   
Reply to zoom

52

etc123, on Aug 22, 2009 2:29:34 pm BST

Follow the removal instructions on this website:

http://www.geekpolice.net/...

   
Reply to etc123

4

aprilstorm, on Jun 13, 2009 8:23:30 pm BST

I tried to go into c program files and do what was said but when I get to the PAV file it says I needc permission to uninstall it.........please help me

   
Reply to aprilstorm

17

fluffnduff, on Jul 25, 2009 3:33:09 am BST
  • +1

I can't uninstall Personal Antivirus. help before I go crazy

   
Reply to fluffnduff

55

ron, on Aug 25, 2009 3:57:59 pm BST

I am not able to uninstall personal anitivirus from my computer i have done everything they have told me to do. i need someone to walk me through it. thank you

   
Reply to ron

54

Doug, on Aug 24, 2009 1:21:05 pm BST

Same thing i got

   
Reply to Doug

58

julesbaggins, on Aug 26, 2009 9:51:56 pm BST

Just download the free version of Malwarebytes at this link http://www.malwarebytes.org/, let it run and after scanning just follow the prompts. Works really, really well. Removed that pest from my computer.

   
Reply to julesbaggins

6

PAV free - at last - and fingers crossed!!!, on Jun 16, 2009 11:44:56 am BST

Try msg 53 - it has worked!! have shut my pc down and left it a while before turning back on - I was expecting it to be there again just laughing at me - not that Im paranoid or anything!! but it has gone for good I hope - good luck!

   
Reply to PAV free - at last - and fingers crossed!!!

8

rrgf, on Jul 8, 2009 9:44:09 pm BST

Whats msg 53

   
Reply to rrgf

10

jbyrum, on Jul 12, 2009 6:47:03 am BST

How long did you leave your computer off?

   
Reply to jbyrum

11

Me, on Jul 18, 2009 7:15:22 am BST

Please help me get rid of this Asap. This is the most annoying thing I have ever encountered. Unarmed but dangerous, If I had a gun right now I think I would shoot this computer! It's that bad.

   
Reply to Me

15

Andy, on Jul 20, 2009 10:18:33 am BST
  • +1

Have you cleaned it up yet. I had the same problem just on Saturday last. It drove me mad and every site I went to to get a tool was blocked by the same problem PAV. As mentioned on this site you need to get malwarebytes.Download/run quick scan/show report/clean infected files. It will find and identify the trojans. When you fix problems, you will need to restart computer. But this may not completely clear it off your PC but you will have it removed from browser and other search areas which is the main thing. So then need to go to SATART/ SEARCH/TYPE IN PAV or PERSONAL and when you see it come up, you should delete it from that point right there in the search results. Then finally you should go to COMPUTER/C DRIVE/PROGRAMME FILES and delete PAV at that point. Then it should be all clear after you restart again. This took me a few hours of patience but it finally defeated the Trojans.

   
Reply to Andy

9

Jj, on Jul 9, 2009 9:45:02 am BST
   
Reply to Jj

12

MSCertified, on Jul 18, 2009 7:26:36 am BST

http://download.cnet.com/...

Malwarebytes, do a scan it will pick it up and delete - i have had this issue on a clients PC before. Guaranteed fix

   
Reply to MSCertified

19

Me, on Jul 25, 2009 4:27:18 am BST

I actually went out and bought a new computer last Sunday. I was due for a new one anyway. but I did download the software in case I have a problem in the future. Of course it didn't find any problems on my new computer, but I noticed a purchase button. Is there a fee to fix any problems if found during the scan? After all anything says that it is free usually comes with some sort of a price to pay, one way or another.
Thanks for your help.

   
Reply to Me

20

phupper, on Jul 26, 2009 4:33:07 pm BST

I'm not sure what all the fuss is about. I searched my system drive for "Personal Antivirus". One of the folders I found had a program in it called "Uninstall". Click click, and Personal Antivirus is gone.

Cheers

   
Reply to phupper

37

amiliasmom, on Jul 31, 2009 10:12:21 pm BST

Thanks for your help. I found that doing it the way you put was the easiest and I didn't have to download anything.

   
Reply to amiliasmom

21

TechiG, on Jul 27, 2009 7:23:24 am BST
  • +4

Personal Antivirus is a fake rogue program. See how to remove personal antivirus
http://techvts.com/...

   
Reply to TechiG

22

phupper, on Jul 27, 2009 7:30:55 am BST

TechiG, why would you go through all that when you can just click the "Uninstall" program? Your method seems like a lot of extra work to me.

   
Reply to phupper

23

bryans44, on Jul 27, 2009 7:44:00 am BST

Pressing uninstall will not resolve this issue. It only it was that simple.

Don't format your PC!! Its unnecessary and you will lose all of your stuff. You should download and run hijackthis and submit the results onto their forum - this way experts can analyse the results and show you how to fix the problem.

Also if you're looking for an extremely cheap way to have someone fix it for you, try http://www.fixedlikemagic.com/
its fast, cheap and extremely easy

   
Reply to bryans44

25

phupper, on Jul 27, 2009 10:30:51 pm BST

Oh I see. This is a marketing site. I thought it was a help site.

BY ALL MEANS, BUY ALL THE USELESS SOFTWARE YOU CAN AFFORD FROM THESE VULTURES!

Or if you're poore like me, just run the Uninstall program.

   
Reply to phupper

26

MSCertified, on Jul 28, 2009 4:37:17 am BST
  • +3

Phupper You ignorant kid.

Personal Anti-Virus is spyware that tells you you have infections when you don't just so you enter you card details to purchase the full program to remove it.

Download Malwarebytes - it is a FREE download and will remove it.
Also if you want to go the the extent of cleaning your registry from left over string download ccleaner from www.ccleaner.com - It removes temp. files and cleans your registry from unwanted software.

You can choose to install and run the above two programs. Or you can choose to ignore it. Quite simply it is a fix, and it's free.

The "uninstall" tool doesn't uninstall it. It hides the program from view. It is still within your registry.

C:\Documents and Settings\All Users\Application Data\PAV will have the file path for the folder set by default.

If you are trolling a forum that has questions related to computers, please have at least some knowledge of how to answer the question correctly. People are trying to help. You are being a nuisance.

   
Reply to MSCertified

51

Yvonne, on Aug 16, 2009 11:35:03 am BST

Thank you so very much. I am in my sixties and have never done this before, BUT I HAVE NOW, thanks to you.
I had this Personal Anti-Virus come on my screen and it wouldn't let me do any surfing, kept blocking me.
With no expertise and a silver-surfer, I was so worried. Your page came-up I don't know how, I must have done a search for some help on how to uninstall this programme and this wonderful page came up. I started reading and thought I my goodness how am I going to get out of this. I can across your advise and copied and pasted it into Word and then printed it out, so I could look at it and see if I could posibly get my head around it. I downloaded my free Malwarebytes and as you said it removed it.

thankyou for your shared knowledge.

Yvonne.

   
Reply to Yvonne

62

 timmyfitz, on Sep 21, 2009 5:08:20 pm BST

Tried all the uninstall approaches recommended in the thread, but I could not remove anything and am not technical enough to sort through everything and figure it out either. I downloaded the free malwarebytes app from CNET site as advised and it found the infected program and files in under 5 mins and then allowed me to remove all of them. Restarted the computer and voila, spyware PAV is gone. No more pop ups and bogus warning messages! Thanks for the advice.

   
Reply to timmyfitz

57

tinks1107, on Aug 26, 2009 5:57:32 am BST

And for those of us that can't afford that program...and uninstall does not work...as mine says I do not have permission to do so on my own computer.....do you have any "brilliant ideas" for us?

   
Reply to tinks1107

27

neds 2009, on Jul 28, 2009 5:03:17 am BST

I had the same problem as you - malwarebytes couldnt remove it and i dont want to mess around with the registry.

i decided professional help was the best way to go - www.fixedlikemagic.com fixed it up for me very quickly, and cheaply. try them out

   
Reply to neds 2009

28

MSCertified, on Jul 28, 2009 5:11:28 am BST

To everyone viewing the thread.

www.fixedlikemagic.com is a hoax, they go around to every thread and try to persuade you to purchase their product to an apparent 'cheap' price.

It is your choice, i have my CCNA and CCIE and am a registered CISCO member.

Recommend following my last post, #26 if memory serves me right.

~MSCertified

   
Reply to MSCertified

29

phupper, on Jul 28, 2009 6:28:04 am BST

I understand it's a hoax. Everyone understands it's a hoax. We can get off that now. I'm just saying I had all kinds of problems with Personal Antivirus popping up constantly with virus warnings until I ran the "Uninstall" program. Immediately all the popups stopped. I then scanned the drive using free Avast! Antivirus, found 2 more infected files (maybe related, maybe not) and deleted them. The system is fine now. I'm not sure why you don't believe me.

The very next post stated that Malware-whatever didn't remove his Personal Antivirus problem. That kind of shoots you down. I don't care what degree you have, you can't know everything, and you don't even know that.

And whoever said that after running the Uninstall program, Personal Antivirus is still in my registry - What's your point? Many programs (actually most) leave crap behind in the registry after being uninstalled. It means nothing.

The uninstall program doesn't have a link on your start menu, it's not even in the "Program Files" folder, you have to look for it (Documents and Settings if I remember correctly). And until now nobody has even mentioned it. It's possible that the Uninstall program doesn't work in every situation, it did in mine.

PS. A "niusance" would give you bad information, or tell you to buy a program you don't need, or won't work.

phupper

   
Reply to phupper

56

DAYNE, on Aug 25, 2009 4:48:02 pm BST

Actually it does matter. I am a CCNA, CCNP, MCSE, CWNE,etc etc, I also have a Masters Degree in IT management. I have 20 years of project management and network experience and have repaired thousands of machines. His education and experience means everything. We know more about computers, operating systems, viruses, applications, databases, communications than you can imagine. The fact that you just think we don't doesn't help resolve issues. Please please refrain from opening your mouth in a professional setting ever again. Uninstalling this program does not remove it. In fact his application can freeze malware bytes as well. It also prevents a Windows repair or a restore. It is best to resolve this with the Hijack this forum and follow instruction. Who says this, I say, this, as far as you're concerned I'm GOD when it comes to this. Earn something or stay in your whole bitch.

   
Reply to DAYNE

30

phupper, on Jul 28, 2009 6:47:45 am BST
  • +2

I just found this. Maybe he explains it better than I did:

There is an uninstall but you have to look for it. If you go the route of start-programs-pav-uninstall it does not work. So most just deleted the exe file that made it fun to remove from some of the computers. You can open my computer and got to C:Program Files\Common Files\Uninstal\PAV\Uninstall.exe; and run the uninstall from there. Takes like 3 seconds. That worked great on my computer here because the wife is afraid of it so she just shut it down and left it for me. Out of the 18 that I worked on I only had 10 total that did not delete the exe file the rest I had to fight with.


phupper

   
Reply to phupper

39

steven816, on Aug 4, 2009 5:22:55 am BST
  • +1

Thanks soo mutch plupper, i went where u said and BAM!!! it was gone in a flash, but i think u have to click on the uninstall on the start menu first but in not sure though im just glad its gone

   
Reply to steven816

59

Chellez, on Aug 27, 2009 7:30:34 pm BST

Thank you so much, worked beautifully, great work!!!

   
Reply to Chellez

31

phupper, on Jul 28, 2009 8:56:21 am BST
  • +1

It turns out that there are more than one "Uninstall.exe" included with Personal Antivirus, and they don't all work.

I wrote a program that should remove Personal Antivirus by accessing the working "Uninstall.exe" program included (probably for legal reasons) with Personal Antivirus. I currently don't have the PAV infection, so I can't test the program. It's written in DOS batch format, and you can download it here FREE:

http://home.roadrunner.com/~phup/how_to_remove_personal_antivirus.htm

Enjoy!

phupper
The "Nuisance"

   
Reply to phupper

49

k101, on Aug 13, 2009 7:17:48 am BST
  • +1

I have tried malwarebytes, no luck in removing personal av--please help. am a desparate mom with a 14 year old daughter who must have downloaded this somehow

   
Reply to k101

50

k101, on Aug 13, 2009 7:39:36 am BST

Pavstop didn't work for me...any other help? please

   
Reply to k101

32

phupper, on Jul 29, 2009 3:53:42 am BST

Well, it certainly got quiet in here. Nothing to add guys?

   
Reply to phupper

44

scottm, on Aug 7, 2009 4:07:47 am BST

Well...
My daughter's laptop got PersonalAV on it. I looked at your batch file. It changes to the program files\common files\uninstall\pav directory and then executes uninstall.exe. However...
On my (daughter's) machine there is no pav directory. There is a PersonalAV directory and the uninstall is a link, not an exe and it executes program files\personalAV\pav.exe -uninstall.
I'm running malwarebytes now and I'll give it a chance to remove it. Otherwise I'll try the pav -uninstall.

   
Reply to scottm

33

i hate PAV, on Jul 30, 2009 4:49:28 am BST
  • +1

After having ongoing problems with PAV i eventaully had it removed by people who know what they are doing:

http://www.fixedlikemagic.com

computer gods

   
Reply to i hate PAV
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