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Laptop restarts when connected to LAN

Last answer on May 22, 2009 10:22:04 pm BST joe_khan, on May 21, 2009 6:35:52 pm BST 
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Hello,

My Acer Aspire 3600 does not shut down when connected to LAN through DSL cable. It keeps restarting again and again until I remove the cable and shut it down. When using wireless connection through a router, there is no problem. Can anyone advise me about this problem and suggest a solution? It will be a great help... God bless...

Configuration: Windows XP Internet Explorer 8.0

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1

batmanba1, on May 22, 2009 11:54:43 am BST

You can try re-installing the LAN driver again and see what happens! or this may be a problem with your cable!

   
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2

joe_khan, on May 22, 2009 3:58:42 pm BST

I reformatted my laptop twice to solve the problem. But it is still there. I tried to change the cable, no difference. I was thinking maybe my DSL modem provided by my ISP is grounded or something. But it doesn't do the same thing with my desktop...

   
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3

 King_Kong, on May 22, 2009 10:22:04 pm BST

Maybe a bad LAN chip in your laptop if reformatting did not work. If you are using the LAN driver provided by Microsoft, uninstall it and try using a different one. Download one on another PC, and copy it to the laptop with a USB memory stick or something. Could be a bad BIOS setting. Does your laptop have wireless? Maybe the LAN and the wireless are conflicting with each other. If present, disable the wireless receiver in Windows on your laptop then try plugging back in your DSL modem.

   
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