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Can't connect to internet

Julie, on Saturday 7 June 2008 à 19:21:17
I need help!!! I have my modem and router connected -- wireless -- for each of my 2 laptops. Both reflect "Excellent" strength in connections, however when I click on internet explorer....it states that I can't get on. It's driving me crazy!!!! Any ideas??
Configuration: Windows XP
Internet Explorer 7.0
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s.nty, on Monday 9 June 2008 à 04:46:43
i install xp on vista i lost ethernet &audio drivers now wireless is working but ethernet port not working &no sound audio coming media layer running but no sound if you help me i realy thankfull to you thanks
   
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Jhayz, on Sunday 26 October 2008 à 21:57:25
you installed xp on your vista???? the problem's probably that your drivers are not compatible with xp... If i remember there are some programs to fix this... Try earching it out on google with the model of your laptops... :D
   
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Gail, on Thursday 19 June 2008 à 23:03:34
Hello,

Please help. My dad has windows vista and At&t highspeed internet. For some unknown reason, he can not connect to the internet. the only way to connect is if he plays solitaire for a while and then try's to connect and sometimes it will. All of the lights on the modem are on and green. This problem happened a few months ago and he has done nothing new or unplugged anything. 5 Calls to At&t tech support have amounted to nothing. When they check the ip address on the computer it does not match the one physically on the modem. They make no changes here. AFter they have me follow a few instructions we restart the computer and we can log on to the internet. Then the next day the same problem occurs and the only way to log on is for my dad to actually play solitare or another game and then try. If he just turned on the computer and tried to get on the internet it will say internet explorer can not connect to server. Why does this happen from turning on the computer and why does it work if my dad plays solitare for a while. this makes no sense, sounds like a problem from the service provider. Do you please have any advice? this is wierd.
   
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neil, on Wednesday 2 July 2008 à 10:22:20
Gail,

HI,

If you've got this sorted don't worry about replying.
Have you tried opening a cmd window and checking how long it takes to get an ID address with ipconfig command.
Sounds like its just taking extra long to get allocated an IP address and get the network connection sorted out.

N
   
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dusty.techstudentMCP,NET+, on Sunday 17 August 2008 à 04:05:47
device drivers are known to go bad. Try reinstalling the modem device driver. It could have gotten corrupted. It could be trying to work but still faulty. Not sure it will fix the problem, bit this would be my first step and will cause no damage at all to the computer. Go to the modem manufacturer site and type in the model or serial number and make sure you select the driver for you operating system.
   
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schmecky, on Monday 22 September 2008 à 10:46:39
Try turning off "superfetch" in <services>. Also, greatly improved overall speed.
   
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littlegogi, on Sunday 19 October 2008 à 06:57:23
I am having the same problem with AT&T after I recently purchased an emachine with Windows Vista. I did not want Windows Vista. I have heard nothing good about Windows Vista; but, I was informed the emachine package I was buying had Windows Vista and there was nothing I could do about that fact except buy a more expensive computer such as Dell.

AT&T used to provide 24-hour phone service for their internet customers. I have called the number on my monthly bill three times in the last 24 hours, and cannot get anyone to answer. AT&T service calls are even routed to another country! Even if I have problems with my phone, there is no local AT&T service provider.

Yesterday, I contacted a local Broadband provider, and will be changing my phone service and internet service from AT&T as of Friday. I am within two miles of this provider, and if they don't respond to my calls, I can go to their office. AT&T doesn't even have an office in my city--and I live in a large metropolitan city!

I am a 67-year-old woman who needs all the help I can get when I am having problems with my computer. AT&T used to help me; but, not now.
   
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rose, on Wednesday 9 July 2008 à 22:25:02
why can't i connect to the internet? i have all my 10pc's with connection since im networked. only this one is not working always there's aa message cannot find server or message work offline. what's wrong? does my lan corrupted? im wondering. games offline is ok only browsing and i cant click my network places.
   
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Tim, on Sunday 13 July 2008 à 11:41:16
Shut down your firewall and see if that helps. I lost my connection to the internet on 07/09/08 on 1 computer. I have 3 computers and the other 2 were fine. I found something online about zone alarm having had an update and it blocked internet access. I shut down the firewall and it worked immediately. I downloaded Sunbelt Personal Firewall and everything is fine now. I lost 3 days of trying to figure this mess out. Hope this helps.
   
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missy, on Thursday 16 October 2008 à 14:51:13
Thanks so much!! That totally worked!
   
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rye, on Thursday 10 July 2008 à 00:45:50
I have the same problem cant get it to work
   
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jas, on Friday 11 July 2008 à 10:43:30
For those using Microsoft windows XP service pack2, follow the steps below
Click on start menu>RUN and type 
ncpa.cpl
click ok
Right click the appropriate connection and click repair.

step2:repair winsock
Click start menu >RUN, type netsh winsock reset and then click ok
Command prompt flashes,restart your computer.
   
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Glittabug1983, on Saturday 12 July 2008 à 19:49:22
Have done what you said and restarted the computer but now it does start at all, comes up with 'Boot from CD, NTLDR is missing, press Ctrl, Alt, Del to restart, the keeps repeating every time we switch it on. Any ideas what we've done wrong? Thanks
   
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chapin, on Monday 14 July 2008 à 23:13:06
If you are still having a problem with your NTLDR is missing what you need to do is to find a computer with the same OS , go to the root of the that computer make sure you set it to see all hidden files. find and copy the following files NTLDR and NTDETECT.COM, you will now need to boot some how on a DOS prompt or perhaps slave the bad hard drive to another computer so you can paste these files in the root. As far as your Internet connectivity, through another computer download and burn a copy of the Winsock XP Fix utility to run and repair your winsock file, update your network card drivers and disable any fire wall you have running. Once you confirm connectivity you may have to tweak your software to allow connectivity while your firewall utility is still running.
   
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ColoftheWild, on Friday 14 November 2008 à 09:23:37
THANK YOU!!!!

Three days I've spent, trying to get my husband's computer fixed (my laptop accessed the router/modem on HIS XP machine just fine - his couldn't access the net) - and one little download and the problem is fixed. Wherever you are I'm sending lots of good qi your way!!
   
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hg, on Monday 14 July 2008 à 02:57:44
hi -

I’m having the same problem where LAN line works fine, but wireless refuses to connect to internet. This problem started on July 10th. I’ve tried disabling zone alarm and reparing wireless connection but to no avail.

Any other suggestions?
   
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tired, on Monday 14 July 2008 à 05:30:39
i have a problem i thought was just mine . i am new on a comp. one is my grandaughter ,but about two weeks ago i got a second comp. only the one will work properly i can not get on the net or net mess. someone help!!what`s up with that.
   
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Chopper, on Tuesday 15 July 2008 à 19:41:41
Hi, Did you have any luck with getting your wireless working? I have the same problem and now i'm starting to hear voices in my head. I'm sick of calling people in India just to tell me to turn it off and on again.
many thanks Chopper
   
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shyam,, on Wednesday 16 July 2008 à 10:18:08
Can't connect to internet i have instaled zone alarm tomarow working fine but today not working when i desbeled zone alarm that time net is working proprley please give sagetions
   
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aquarelle, on Wednesday 16 July 2008 à 18:52:51
Hi,
It is a problem between a last windows update and ZoneAlarm. You have to put "medium level" instead of "high level" in internet security area of ZoneAlarm. After download and install the latest versions of ZoneAlarm : http://download.zonealarm.com/...

Best regards

"Pour trouver une solution � ses probl�mes, il faut s'en donner la peine."
   
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Neal, on Friday 18 July 2008 à 03:22:19
Praise to you O' wise one of computing!
   
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goldie999, on Friday 29 August 2008 à 08:09:10
Namaskaram........

I had the same problem with ZONEALARM....
I uninstalled it and installed another firewall
   
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gakusya, on Saturday 19 July 2008 à 04:37:35
This is caused by one of security update. Uninstall last security update(s) from Vista based computer.
   
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fahim, on Monday 18 August 2008 à 10:41:27
hi.......


prob in linecen
   
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ffox, on Monday 21 July 2008 à 16:00:42
My firefox suddenly cannnot connect to the Internet on 20 July 08 while IE7 has not problem.

Im using VISTA Home Premium, Zonealarm Pro 7.1.254. Firefox 2.0.0.16.

Help!!!!
   
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melana , on Thursday 24 July 2008 à 17:00:28
hi julie,please try to scan ur pc and it should be alright after that,,,trust me
   
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Chopper, on Thursday 24 July 2008 à 17:11:55
Hi... What do you mean by "Scan the PC"? How would I go about doing that? Thanks for your help. x x x
   
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azam, on Thursday 24 July 2008 à 17:54:31
I need help!!! I have my modem and router connected -- wireless -- for each of my 2 laptops. Both reflect "Excellent" strength in connections, however when I click on internet explorer....it states that I can't get on. It's driving me crazy!!!! Any ideas??
   
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Puspa, on Monday 28 July 2008 à 10:57:46
I need help!!! In my office, in all computer, internet succefully run.. But in one of my computer, having same gateway,same DNS, internet doesnot run. It reflects "Excellent" strength in connections, however when I click on internet explorer....it states that I can't get on. Pinging to DNS, gateway and DNS server can successfully work. It's driving me crazy!!!! Any ideas??
   
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whacko, on Wednesday 30 July 2008 à 13:04:10
All you guys need to go onto ZoneAlarm, go to the settings and change the internet connect from "internet" to "trusted". For some reason the update has changed this setting and does not seem to ask which setting ot run on. That should solve all your problems.
   
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jamie, on Friday 1 August 2008 à 10:28:54
i have problem from my internet my internet not connected to computer
   
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battlewiz, on Friday 1 August 2008 à 22:18:46
Did u set up the router yet?
   
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samy, on Sunday 9 November 2008 à 04:46:12
hi i have problem i have 10 computer dell desk top sorry if my languge is not good so much bu t really i want help this the frist time in this site
any way all of them work fine aceepet 2 of them i can't conect internet all of them have vista i try to turn of the firwal but stell not work so i took cable from one work fine aqnd i blg in the computer have no conection but also is not work i make restor system i don't know whay is the problem
i need help pls
   
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