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My screen has gone black with just the cursor showing.

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Dojobro19 Posts 2 Registration date Sunday November 13, 2016 Status Member Last seen November 13, 2016 - Nov 13, 2016 at 09:08 AM
Dojobro19 Posts 2 Registration date Sunday November 13, 2016 Status Member Last seen November 13, 2016 - Nov 13, 2016 at 02:10 PM
Hello, I was deleted things from my computer to make more space for memory then it froze. So I turned it off with power button. I turned it and said "safe mode, safe mode with Network, start windows, etc". I clicked Start windows and it just went to a black screen. It just didn't change. I've looked on here for solutions. Most of the answers have the computers data or memory completely erased. I want to know if there's a way to have my computer work again with all my files, documents, photos, music, videos staying? If there's a work where everything doesn't have to be deleted. Thanks.



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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Nov 13, 2016 at 01:53 PM
you don't tell us what version of Windows you were using.

You have erased a critical Windows file and it no longer works. Some version of Windows have a "repair" CD that MIGHT be able to fix things. Otherwise you might need to remove the hard drive and copy your files to another computer before you reinstall Windows and erase all your data.

Good Luck
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Dojobro19 Posts 2 Registration date Sunday November 13, 2016 Status Member Last seen November 13, 2016
Nov 13, 2016 at 02:10 PM
Windows 7 is what I have. And I was just erasing videos I didn't need anymore.
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