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Hp laptop won't connect to internet

Last answer on May 6, 2009 2:09:35 am BST Chen, on May 6, 2009 1:48:24 am BST 
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Okay, so I got a new hp laptop with windows vista yesterday, I have a wireless linksys and i connected the network. I then downloaded kapernesky antivirus and norton internet security. After that the internet would not work. what do you guys think is my problem?

Configuration: Internet Explorer Windows Vista

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 xpcman, on May 6, 2009 2:09:35 am BST

You should never run two antivirus programs/products simultaneously. I would 1st remove one product and reboot your PC. If this doesn't fix your problem then it might be a firewall issue.
Norton has a firewall build in and it may be blocking your internet access.
I would check the firewall settings.

Good Luck

   
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