Laptop screen is black when the laptop is on.

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sunil123451 Posts 2 Registration date Sunday August 7, 2016 Status Member Last seen August 7, 2016 - Aug 7, 2016 at 05:36 AM
sunil123451 Posts 2 Registration date Sunday August 7, 2016 Status Member Last seen August 7, 2016 - Aug 7, 2016 at 10:11 AM
My laptop is hp dv2000. When I watching a vedio with connecting a charger suddenly screen is blank.But power light is on,caps lock light is blinking,WiFi key light is orange.and charging light is orange when the laptop is off.but when it turned on the the power light is white. I was triad all those steps like hard rest,open ram and clean it .connected with a external monitor.but anything is failed.
After what can I do please help
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Eneeny Posts 15 Registration date Sunday August 7, 2016 Status Member Last seen August 7, 2016 1
Aug 7, 2016 at 07:51 AM
hi daery mabey your Ram is daeth or the caern coples is kuting chank that and hav a ggod luck
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sunil123451 Posts 2 Registration date Sunday August 7, 2016 Status Member Last seen August 7, 2016
Aug 7, 2016 at 10:11 AM
Thanks
Can I troubleshoot in home.
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