Downloaded Explorer 8 and now it won't open [Solved]

Answer

+6

timeman76 14Posts Wednesday March 18, 2009Registration date Mar 29, 2009 9:37am BST

hi,
uninstall IE 8, download IE 7 and install it on the computer.
this should work.

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Chuckie - May 1, 2009 1:07pm BST

After you go to add/delete programs in the control panel and uninstall IE8, click on the IE icon on your desktop and IE7 will open by default (on XP anyway). You can then either just stick with IE7, or try to download IE8 again and see if it works this time.

ikey - Dec 27, 2009 1:49pm GMT

Hi chuckie, your advice might work well for windows 7 on its own but to get the windows 7 and 8 combination
uninstalled you apparently need to uninstall service pack 3 then pray, and I am not prepared to do that.
As I said elsewhere, Microsoft has encouraged us to install software that behaves like a virus - refusing to uninstall - then it gives us feeble and also misleading instructions as to how to fix the problems.

Let's face it, MS Corp. doesn't want us uninstalling anything of theirs - especially not internet explorer
8. And what is so difficult about programming an install to allow you to load an older version. ??

What's wrong with their programmers issuing a service pack for internet explorer which gives an automatic fix
and removes all the obstacles to uninstalling and re-installing??

The only way my int. exp. 8 problem will be fixed will be by personal assistance from a microsoft expert - their
trouble-shooting notes are far too difficult and won't apply to everyone.

dajaxon › Jack - May 25, 2009 1:11am BST

tried to upgrade to ie8 and after the restart - ie8 won't run. I tried to uninstall and return to ie7 - won't run and you cannot go back apparently after ie8 is installed. I tried to restore system - no luck.

gasone › Jack - Jun 24, 2009 3:35am BST

Yeah, I had the same problem.I still don't know why it won't start. And a uninstall doesn't help because xp3 and the ie 8 uninstall do not restore older version of ie...

Lucky for me I had installed chrome, and no chrome isn't set as defualt brouser.

IE8 SHOULD COME WITH A WARNING, have another browser to use...or have the install IE6 installer saved to file on HD....Or use restore CD,,,

Syntax875 › Jack - Jun 26, 2009 8:40pm BST

I'm having the same issue. Just installed IE8, rebooted, and when I click my IE quicklaunch icon the program shows up in the process list of the task manager for all of 1-2 seconds, sometimes accompanied with iedw.exe. The program vanishes from the list and never loads up. No error messages pop up, and no errors or info are shown in the event viewer.

I've found only one workaround so far and that is to use either windows update, or another program to bring up the IE shell, then surf wherever from there. If you load up another program and go to its Help section in the file menu, you will most likely find a selection that will take you to that programs' website which, for me, will load up the IE shell and let you surf normally from there. I know it's not a "solution" but it's working for me at the moment.

I've tried using Add/Remove programs in the control pannel and was able to successfully roll-back to IE7, which worked normally without workarounds. If you don't want to use workarounds this may be your only option until M$ releases a fix to the problem. Simply go to Add/Remove programs and uninstall IE8. it won't remove the program entirely, just revert your system back to IE7. There's no need to download and reinstall IE7.

As of this writing i've reinstalled IE8 and the same problem is happening again. For now i'll make due with my workarounds. I hope this helps you.

gasone - Jun 26, 2009 11:28pm BST

Hi, I did find uninstalling allowing my old version of IE to work...I did try to launch to uupdate site from link in properties in my computer icon.I have my computer icon on desktop and acces some fuction by right clicking and selecting properties....

I wasn't able to launch a broswer(IE) with ie8 installed...However, I had removed an 80GB HD I bought in 2007 for my failing original 10GB drive in an pavilian(bought 2000)...This computer is an Dell GX280 xp3. The removed HD had win 98. I just put it in an external case and the gx280 reads it. On a whim I tried launching it IE6 from the folder on that win 98 fat 32 drive and it worked...Howerver this didn't help IE8 to work.

Currently, last day or so, I have been using chrome...Here is Feedback email to me and my transcript. I have yet to call as I am not ready to tackle the problem immediately...I suggest calling as Microsoft update site nags our computers to install IE8 if your using auto updates...

""rom: "Microsoft Online Customer Service" <CNTUS.PRCS.NA.00.EN.TRA.BGL.CS.T01.CUS.00.WB@css.one.microsoft.com>Add sender to Contacts

Hello Charles,

Thank you for contacting Microsoft Customer Service.

I am sorry to hear that you are unable to install Internet Explorer 8.

I would suggest that you contact a Microsoft Support Professional for Internet Explorer 8 over the telephone to resolve your issue as they will be in a better position to assist you. If you are not using Windows Server, you may receive support at no charge until 31st December 2009. You may contact the Support Professionals by visiting the following link:
http://support.microsoft.com/oas/default.aspx?Gprid=13418

Please select the appropriate option depending on the operating system that you are using on the Webpage above to obtain contact information of the Support Professionals.

I hope that the information provided above is helpful to you.

Thank you,

Bappaditya
Microsoft Customer Service Representative

If you have any feedback about your Online Customer Service experience, please send it to my manager, Harpreet Singh by clicking the link below. Please be sure to include the name of my manager in the subject field.
http://go.microsoft.com/?linkid=6998852

--- Original Message ---
From : ***********
Sent : Wednesday, June 24, 2009 8:06:35 AM UTC
To : CNTUS.PRCS.NA.00.EN.000.000.CS.CMR.CUS.00.WB@css.one.microsoft.com
Subject : Microsoft Online Customer Service

QUESTIONS OR COMMENTS
Message: IE8 will not start...removing it does not help...Your update Site pushed it Today!!!!!!!!!!!!! I'd tried to install it twice today...after several restarts ie6 showed up and worked...although, I used an external drive on usb to run the ie6, two restarts later the ie eight icon returned to the ie6 and the browser worked. I thought I try it again, I disable virus program and uninstalled spybotSD..The second try turned out like the first one an failed install of IE8...

I have no Idea why it doesn't work...And didn't find a solution at microsft or an net help forum...I did see others have this problem; but no solutions did I find.

charles nelson
**************
private only five people know this address....

I am blind in one eye and 20/300 in the other eye with
correction...This is very hard for me to search...

No access to net...lucky, I install chrome two days ago...Or we wouldn't be communicating NOW!!!~!~!~!~!~!

ASA Transcript
I installed the IE8 update today and now no Browser(ie) gx280 xp3
Ie8 will not start, installed from auto update today
click icon and nothing
no error just killed ie6 and NO BRIOWSER!!!!!!!
yes
send email
NO paay your puss of ie8 broke my computer
push
sorry, I amm legally blind and Mad
there isn't a solution that I can find from Microsoft or the NET
yes
e-mail

ikey › Syntax875 - Jan 7, 2010 12:26pm GMT

Frankly, I found windows update a waste of time as it just pointed me towards automatic updates which I already had! There's just no flexibility in any of these 'fixes." If you are missing the internet explorer toolbar
none of the fixes will explain how to get out of that one. They just say click on tools etc when you have no tools to click on!!

Google claims to fix/reset the explorer toolbar but you have to have the google toolbar on your computer and when you try to download it it attaches itself to your mozilla instead of to your internet explorer.

Glad something worked for you!!

I blame Microsoft almost entirely. They don't even make it easy to uninstall Explorer 8 - far from it, their instructions haven't worked for me so far. It should be a simple case of uninstall 8 and re-install a previous version. If you have uninstalled Explorer 7 successfully but not succeeded in uninstalling Explorer 8 you 'll
never be permitted by the Microsoft programming to re-install explorer 7 no matter that your Explorer 8
has no toolbar and doesn't work!! And what about the NineMSN toolbar which takes over like a virus?!!

I am not about to spend hours with Microsoft trying to fix this problem. When they can produce an Explorer 9
or 10 etc which can restore Internet Explorer to a workable Browser, I'll be interested.

L - May 6, 2009 12:43pm BST

But i want to have internet 8 not seven that's why i downloaded it. I want to make it work

jessbee - May 24, 2009 6:09pm BST

If your problem is that there is no icon for you to click on, do the following
1. open start menu and click on all programs
2. go to internet explorer on programs menu
3. right click on internet explorer
4 go to send and a menu will come up
5. click on create desktop shortcut

You could also open explorer from the programs menu, but setting up the shortcut is easier

ikey - Dec 29, 2009 11:24am GMT

Hi, timeman76,

I assure you that your suggestion of unisnstalling explorer 8 and installing explorer 7 doesn't work, simply because I have tried it and explorer 8 doesn't uninstall - just as microsoft planned it!!

KioskeaRemarks - Apr 26, 2010 9:32pm BST

feel like spening your afternoon Uninstalling IE8 ? then a reinstall! I tried this with all type of error messages. Especially with a 64bit. Not recommended

Answer

+5

janejetson68 Jul 20, 2009 10:15pm BST

after i downloaded IE8 i was able to open it and everything would load but I wasnt able to click on any links or deven tab down to try to type something in. so i found this website and i went into my Windows Update and at the bottom of the page in the left hand corner i clicked on installed updates. then i clicked on uninstall a program and found IE8 and restarted my computer. it reconfigured everything and now everything is good. I have vista. not sure what to do if you have xp but i'm sure its pretty simular. Hope this helps. it surely helped me with all your guys info. some people just had a hard time being able to uninstall internet explorer 8 so i thought id add a step by step break down for you all...

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bucky - Apr 8, 2010 1:36am BST

Worked for me. Thank you!

Answer

+3

MJR Sep 30, 2009 3:33am BST

This happened to me. What worked for me is, I went to the control panel and opened up install/uninstall. including the updates. I removed IE8 and restarted the computer. and now I have my browser back.

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ikey - Jan 17, 2010 3:39am GMT

You make it sound so easy MJR. Just what did you use to remove IE 8? - I can't uninstall it
via control panel at all, even using Microsoft's instructions. As I said elsewhere, this is a disgusting
piece of programming - making it so hard to remove I mean. We are only trying to uninstall so we can re-install!

Ani - Apr 20, 2010 2:52pm BST

Hi - can you post a link to Microsofts instructions as I have the same problem as you Ikey - it says that it is part installed but when you go to control palen to un-install it it says that lots of the files aren't there to remove

Answer

+3

Betsy Rogers Jan 18, 2010 7:36am GMT

Here's what worked for me (also see above by "rushnut, on Oct 22, 2009 2:01:28 pm BST"):

From the Control Panel, select "Add or Remove Programs". On the left side of the Add/Remove Programs window click "Add or Remove Windows Components". This opens "Windows Components Wizard". Internet Explorer should be on the list. Check the box, click "Next", and the progress window should say windows is configuring the component. Once you click Finish, the Internet Explorer icon should appear on the Start Menu ("All Programs"). I launched from this icon and it definitely opened IE version 8 (even though parts of version 7 are still lurking on my computer and I can't get rid of them even after multiple uninstalls).

After you get Internet Explorer working, I highly recommend you go to Mozilla.com and download FIREFOX!!!
(and set Firefox as your default browser). I can't stand IE and all the crap it puts on my computer -- Firefox doesn't do this. And Firefox doesn't get hit by all those viruses written for IE so it's a lot safer for your computer.

I only use IE for web sites that are specifically Not compatible with Firefox!

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ikey - Jan 18, 2010 1:05pm GMT

Hi Betsy,
I tried your suggestion of using the components wizard to configure IE but unfortunately IE is unchanged - no toolbar and won't download any software. However, the NineMsn news toolbar is fine as are the Yahoo searchbar and the Bing search Bar which I must have chosen to include as part of IE.

I remember that when I tried to uninstall IE I ignored automated computer warnings that
I shouldn't continue because Windows was unable to "copy the files". I assumed that it was some sort of back up system for IE 8 and that I didn't need to worry because I intended to re-install!!!

My default browser for some time has been Firefox!! But there were occasions when I wanted to try IE
and it operated very poorly, irritating me with constant messages that it was 'operating without add-ons'.
I tried to re-activate the add-ons for IE - followed the instructions shown by IE but nothing changed. That's when I decided to uninstall IE to get a better-performing less annoying IE. What a mistake!!!!!

However, you are correct - we can live without IE by using other browsers. The only problem in my case is that some of my other programs are now not working properly and I feel it is caused by IE which is probably missing some files. ( Normally I would contact microsoft personally but I resent having to do it.)

Thanks very much for your really clear instructions. I might try the Components wizard again for the other programs - perhaps they will re-configure!! I'll let you know!

Answer

+2

pota May 20, 2010 3:22pm BST

Thanks for all the info, I got it to work.

1. Removed IE 8 with Add/Remove Windows Components
2. Ran C Cleaner - Cleaner and Registry (a few times)
3. Control Panel, Internet Options, Advanced and hit reset

It's working fine now.

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Answer

+1

WPG Dude Jun 27, 2009 5:57pm BST

I downloaded IE 8, it wont launch, starts toload then nothing pops up and the loading stops.
Tried to uninstall, not in the program list or the update list. Each time I use windows update it tells me a greater/newer verison is already installed and it fails, if I refresh the available updates IE 8 still appears but it will not install, always says a newer version was found. I did get Opera and try registry edits and command prompt solutions and still, nothing is working. All I can say is this blows... I can't beleive an update downloaded using and MS tool for an MS O/S could cause such problems.

I wish there was more competition in the home based OS market, they'd have to get their shit together.

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MrMcLargeHuge - Jul 16, 2009 4:17pm BST

Why can't you believe it? Microsoft is the king of mediocrity. This is just par for the course. As for that desktop competition, you should really check out a Mac, and come join us in the 21st century.

blahblah - Apr 25, 2010 4:09pm BST

smug mac pricks

Toomuchtime - Jul 18, 2010 9:19pm BST

Nice one, though I completely agree with MrMcLargeHuge - Mac is on the cutting edge, while Microsoft is fixated on making shit look pretty flow nicely, Mac does both but isn't pretentious about it.

If you want something that REALLY works, move to Linux; they are the only ones who are really giving Microsoft a run for their money.

SunnyFriday - Aug 22, 2010 7:03pm BST

I have same problem. Tried many times and gave up. I am using Firefox now.

Chelle - Aug 28, 2010 3:20am BST

SunnyFriday.....
How did you even get Firefix???? The same thing has just happened to me today and now I can't even get a browser to open. I have gone all over the computer even to internet options and it will not even open??????? HELP!!!!

Elizabeth - Sep 14, 2011 4:18pm BST

If you don't have another browser, take a flash drive and go to your local library. You can download Mozilla Firefox onto the flash drive and bring it back to your computer and load it on.

Answer

+1

DAH Aug 29, 2009 10:00pm BST

I also installed Internet Explorer 8 because of a Windows Update process. I could not access the internet - I kept getting a connectivity error message. I could access through other programs like AOL, AIM, Weather Bug, etc. iI was able to successfully uninstall it form "Add/Remove Programs" and YES - Internet Explorer 7 worked fine again. I immediately went back to Fire Fox, newest version and now everything works great.

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Mikey - Aug 14, 2010 10:39pm BST

Thanks - this worked. Microsoft is so frustrating. I'd rather be using DOS than Windows.

Answer

+1

coopertt Sep 13, 2009 6:22am BST

Had same problem with IE 8. Saw input regarding System mechanic and updating. Not sure problem is in System Mechanic it self but when updating system mechanic, it may have picked up some new hits on the registry and known hits in the engine for system mechanic.
I use registry mechanic I was behind in the updates so I updated then before i re-ran registry mechanic I tried IE 8 again the same problem still there unable to start. I then went back to registry mechanic and ran with latest updates and had 481 hits majority dealt with kaspresky I did the clean then exited from registry mechanic.

THEN RAN IE 8, IT I WORKING.

I think problem is in registry, there is some entry in the registry that is causing IE 8 to hang when trying to access URL's (any web site). Then when getting the latest registry cleaner (what ever one you have chosen) and it is able to clean the value out of the registary then IE 8 runs.

my recomendation is to run the latest version of your registry cleaner before installing IE 8, then run the registry clean again after the install(just to be safe) and then IE 8 will be able to access URL's. It appears the 2 registry cleaners that are known to effectively clean the registary are 1) SYSTEM MECHANIC and 2) REGISTARY MECHANIC.

Good luck hope this helps
Coopertt

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mommies - Oct 18, 2009 4:25pm BST

I have a Hp and i added ie8 last night. It will open up but it tells me internet explorer has encounted a problem and needs to close. I looked on my computer for the SYSTEM MECHANIC and 2) REGISTARY MECHANIC. in the add delete programs and i didnt find anything. How did you find it please help me

Answer

+1

jtg Jan 20, 2010 1:37pm GMT

c:\WINDOWS\ie8\spuninst\spuninst.exe

start run and enter that if you want to uninstall IE8 but are unable to do so through add/remove programs

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ikey - Jan 21, 2010 12:27pm GMT

Hi jtg, i tried your suggestion and it was going along nicely until I got a message i had seen before when trying
to delete IE8: 'Set up cannot copy the file hmmapi.dll.mui.' It then added:

'Ensure that the location specified below is correct or change it and insert Windows NT Service Pack Uninstall Directory in the drive you specify.'

When I tried to unisnstall IE 8 the first time there was a whole succession of files which would 'not copy'
though I have no idea why files have to be copied to be uninstalled!!

Thanks for your suggestion - but I won't bother to try and fix the problem as don't need Internet Explorer
and will eventually wipe my computer of all programs and will get a professionall to re-install everything - that should work!!!

Elizabeth - Sep 14, 2011 4:25pm BST

Setup cannot copy the file ieeula.chm. Ensure that the location specified below is correct, and change it and insert 'Windows NT Service Pack Uninstall Directory' in the drive you specify.

Answer

+1

A GEEK Jan 26, 2010 7:14pm GMT

CCleaner worked for me.. i just ran the first two cleanup things (cleanup and registry) and it must have cleaned up bad install files or something because it finally worked after that. I tried everything listed here plus more fixes from Microsoft and such and it just kept coming up for about 2-3 seconds then disappearing. GOOD LUCK :)

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ikey - Jan 27, 2010 1:38am GMT

Thanks for that, I'll try to clean the registry again but i think a hands on approach from a professional is required.
I probably deleted a lot more files than you and I doubt whether they can be fixed by cleaning - which in fact I have already done once or twice. I have another program which lists files that need to be replaced but unfortunately it uses Internet Explorer to find more programs which are supposed to download those necessary files. it's just a 3-ring circus! I thank you for your assistance and your message of good luck.

Happy new year to everyone - Ikey

Answer

+1

eieio Feb 10, 2010 3:43am GMT

hey all, try going to Control Panel, Internet Options, Advanced and hit reset, go thru the windows, Close any browser that opens. reopen IE, close. now try to open a link in your email. Hope this works, it did for me with the help from a really cool dude in India. It's 9:00 pm here and 10:00 am there.

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Answer

+1

Raven Feb 22, 2010 7:12am GMT

I can open IE8 but it says I don't have an internet connection no matter what I do and I hate to break it to the person who said to uninstall it..when you go to add/delete there is no option to uninstall..this is crapp so now I can't update stuff cause of IE8 being a retard..Microsolft is dumb and if I could go mac I would but that would make 90% of my games unusable..

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Answer

+1

tripdaddy Feb 26, 2010 3:34pm GMT

I have a user that this is happening to also. I noticed that if I log on as this user IE8 has launch problems. However if I log on using another account IE8 works fine. It looks like that user profile is corrupted.

So here is my solution, copy "My Documents", "Favorites", and "Desktop" from the C:documents and Settings\<username> folder to a temp folder on a external drive. Then delete the user account and the user from C:documents and Settings\

When you logon again it will create a new profile. Copy the files back to their original location

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Answer

+1

boytoast Mar 7, 2010 6:17pm GMT

Add/remove programs and got to windows components and uncheck IE and apply that. On another pc get google chrome by clicking the having trouble link and it will download the installer on your pc. Save that to a thumb drive and run on the affected pc. Problem solved. I did it with xp when ie8 would not even open.

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Answer

+0

LittleHelp Jun 30, 2009 5:18am BST

I also did the Windows Update and now cannot not open IE by clicking on the icon. But if I right click and Open as Administrator, it will open. This is annoying but at least it gave me the opportunity to post this.

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Answer

+0

harleyblues Jul 8, 2009 4:46am BST

Yesterday I updated widows 8 also.. my computer wont let me delete words? if I type. I cannot access websites. I cannot download mccafee I did system restore to a week ago and I still get the plain windows exp. window. The reason I am able to post now is thru forefox what is going on I checked my computer it says I dont have the windows 8 in add deleted programs.. what do we do now!!!!!!! this really ticks me off!!~

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Answer

+0

chester12 2Posts Thursday July 16, 2009Registration date Jul 16, 2009 1:30am BST

Hi,
I had the same problems. Internet explorer 8 would open at all. So I found out that one program in the computer made the Internet 8 not open. This program was System mechanics. Maybe you have this program, if so unistall it and re-open your internet 8. Maybe this will work, if not you have to find the program that gives you this problem. (In your Windows system exploration.)
Good luck

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Jack - Jul 16, 2009 12:21pm BST

I've got the same problem. My wife ran auto update and it loaded IE8. It did not make it all the way through the install, and now I can't open my browser. Microsoft says to Add/Remove IE8 and it will default to IE7. My problem is IE8 doesn't show in the list of programs. I've put IE7 on a flash drive (used another PC) and I'm going to try to install over the top of IE8 to see if I can get going again....then I'm turning off auto update. If anyone has any advice before I try this I would appreciate it.

DaBassman - Jul 25, 2009 7:03am BST

Thanks for the tip!! I was running System Mechanic 7 and when I did install IE8, IE8 would not open. When I removed IE8 and went back to IE6, it opened without problems. After reading your comments I decided to upgrade my System Mechanic to the latest (Version 9; trial) and IE8 opened with no problems!! Problem solved! If you do have a version of System Mechanic older than ver. 9 (I am not sure about ver. 8), you need to upgrade to ver. 9 (or uninstall System Mechanic and use another utility).

Charles

>>>>Hi,
I had the same problems. Internet explorer 8 would open at all. So I found out that one program in the computer made the Internet 8 not open. This program was System mechanics. Maybe you have this program, if so unistall it and re-open your internet 8. Maybe this will work, if not you have to find the program that gives you this problem. (In your Windows system exploration.)
Good luck<<<<<<

gemma - Jul 29, 2010 11:55am BST

How do you uninstall IE8??

Answer

+0

chester12 2Posts Thursday July 16, 2009Registration date Jul 16, 2009 11:57pm BST

Hi Jack,

Well you seem to have more problems than me with your ie 8. What I can say is that you can call for support with a Microsoft technicien at this number: 1-800-936-8479. It is a free service until December 31, 2009. It is for everyone that has a problem with ie 8. The hours that you can call is Monday-Friday 5:00 a.m.-9:00 p.m ,
Saturday- Sunday 6:00 A.M - 03:00 p.m. (North America hours).
Good luck to everyone

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Charbella - Aug 11, 2010 12:44am BST

Thanks Chester12 for adding the phone number for Microsoft Support. I was able to get the internet explorer removed and the internet explorer added. I started a new job and this was one of the requirements. Thanks again.

Charbella - Aug 11, 2010 12:45am BST

I meant to say I removed version 8 and installed 7 again.

milan - Jun 22, 2011 7:53am BST

my internet will not open

Answer

+0

reise Jul 21, 2009 3:41pm BST

I have the same problem, did anyone found a real solution to this problem?
At least a way to make ie return an error of waht is the problem?

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Answer

+0

Jack Jul 22, 2009 12:03pm BST

I finally got it solved (with microsofts help). Even though I had run the unistal on IE8 it did not completely remove the program. There was a directory for IE8 with a text file under "spunist". I did a "save as" it to the desktop as a .bat file and then ran it. All of IE8 was removed then and I reverted to IE7 with all my old settings. So far everything is working OK. I'm working off my memory, we checked several things while I was on the phone, but those are the only real actions that I had to take to clean it up. Good luck.

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Downloaded Explorer 8 and now it won't open [Solved]

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