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Flash Install Help?

Last answer on May 21, 2009 12:17:13 am BST nowmiddlehere, on Mar 26, 2009 11:07:11 pm GMT 
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Okay so I needed to download adobe flash player to use something on a website. I tried over and over and it still did not work.

It downloads fine every time, but when I click on it, it says there is no application to open it with. To go along with that now I must have done something because I can't watch videos on youtube either. It says to download the latest flash player and make sure javascript is enabled (which it is), so I know it is the flash.

I'm not very good with things like this, and can't find any answers for it anywhere. Does anyone know how to get flash working?

Configuration: Mac OS X
Safari 525.27.1

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Trying2, on Mar 26, 2009 11:32:34 pm GMT

Hello,

What kind of Mac do you have? (ppc or intel)
and which O.S are you on? (Mac os 10.---> 3, 4, 5?)

See you!

   
Reply to Trying2

2

nowmiddlehere, on Mar 26, 2009 11:53:41 pm GMT

Mac 0SX version 10.4.11 (that's what it says).

Like I said, I'm not very good with computers, how do I know if it is intel or ppc?

   
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3

Trying2, on Mar 27, 2009 12:29:43 am GMT

Give a click on the apple in the left top corner of your desktop, then click on "about this mac".
Tell me what's written in front of "processor".

See you.

   
Reply to Trying2

4

nowmiddlehere, on Mar 27, 2009 12:39:58 am GMT

Oh okay, I don't know how I missed that before! It's intel, thank you so much for your help so far.

   
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5

Trying2, on Mar 27, 2009 1:12:59 am GMT

Okay, now we'll gonna uninstall all you could have tried to install from flash player.

So you download that, then run it.

If you use safari or firefox, you'll be asked to close it.

So now you download stuffit expander to unzip the next file we'll get.

You install stuffit.

And now, you download flash 10.

Normally, you'll be asked to open it with Stuffit.

A new icon will appear on your desktop.

It's a file with a "dmg" extension (install flash...dmg) you double click on it and a new window appear with the precious red icon.

You can run flash and install it.

Don't forget to close your browser, before telling me if THAT works. :)

See you.


Ps: Your password should be asked three times: Can you confirm please?
And also could you please tell me if there were no french words during installation of stuffit expander?

   
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6

nowmiddlehere, on Mar 27, 2009 1:30:42 am GMT

Okay, I got to the point where I clicked on the red icon and tried to open it with stuffit. Then it says that it is on locked volume and to try something else...

   
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7

Trying2, on Mar 27, 2009 1:39:07 am GMT

-If you mean here; It's a file with a "dmg" extension (install flash...dmg) you double click on it and a new window appear with the precious red icon.

At this moment you don't need Stuffit anymore. You just have to double click on the icon.


-If you mean before (so the zip file), take a look at the fourth message from this page.

   
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8

nowmiddlehere, on Mar 27, 2009 1:47:35 am GMT

I meant after. When I click on the red icon, for some reason it tries to open with quicktime? Like a quicktime screen will pop up and says this cannot be played. I don't know why that's happening...so that's why I tried to go to open with stuffit.

   
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9

Trying2, on Mar 27, 2009 1:55:02 am GMT

Have you tried a copy/drag in the application file?

   
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10

nowmiddlehere, on Mar 27, 2009 1:55:48 am GMT

Yes, the same thing pops up when I click on it.

   
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11

Trying2, on Mar 27, 2009 2:11:31 am GMT

Did you close your browser, and tried to install.

Do you have some details about what happens when you double click on that mf red icon?
:)

   
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12

nowmiddlehere, on Mar 27, 2009 2:17:41 am GMT

Okay I tried closing my browser but still the same thing. When I click on the icon a little screen pops up with a quicktime symbol on it saying "This movie could not be opened. Mac OS error-1409" I have no idea why quicktime opens up every time I click it.

   
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13

Trying2, on Mar 27, 2009 2:58:19 am GMT

I'll look around for this error 1409.

If it's not done, update your system and your programs.

I'm tired, I go to bed (5 o'clock here).

But I often come on the forum, so I hope we'll see again to manage that problem.

Bye.

   
Reply to Trying2

14

nowmiddlehere, on Mar 27, 2009 4:03:56 am GMT

Okay, thank you so much for all the help!

   
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15

Trying2, on Mar 27, 2009 3:00:57 pm GMT

Hello,

Did you try updates and reinstall?

   
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16

nowmiddlehere, on Mar 27, 2009 4:02:47 pm GMT

YES! That worked! Thank you so much for everything!!

   
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17

Trying2, on Mar 27, 2009 5:26:20 pm GMT

Ok, nice.

Happy for you.


Don't hesitate to come back when you want.

Bye.

   
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18

 maccy, on May 21, 2009 12:17:13 am BST

U had the flash player error 1409 too huh.....well i have it and wat did u do to fix it???????

   
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