ps3 diconnects from internet after 5 minutes of being on it.Closed

Question

So, after a year of living with my dad, i visit my mom on summer break, and FINALLY get my ps3 back. I was soo excited to have it back, until I tried to play on it. Every time I tried to connect to the internet it would say key information exchange timed out. I know I entered the password right. When I got back to my dads we took the back off and blew out all of the dust that was in it. We turn it on (hoping and praying it works). I get on to the internet, and once again I got way too excited. I get on COD: Black Ops 2, and it says signed out of PSN. I have looked all over the internet trying to find a way to fix this. I have tried using custom, instead of easy to use the wifi. Like I said, it goes on internet for less than 5 mins, then shuts off still. Please help me, i'm am desperate for answers

ac3mark · Answer

Ok, the first thing to look at is the setting of the WIFI router itself.  If you are attempting to connect on 802.11N that is the problem.  Set up your router for both G and N.  The PS3 only has a G rated network device.

This is what is happening:  The PS3 sees the N network, as the N network uses the same channel as the G, but only for recieve.  So it thinks it is connected, but never gets any info back from the router so it turns it back off.

Try that!

Cheeto625 · Answer

Which setting would I go to in the router settings. Note: I am using a modem/router. Its a 2 in 1.

ac3mark · Answer

It is going to be administered in the Bandwidth type, or connection type.  It is not a channel.

Cheeto625 · Answer

I dont understand.

ac3mark · Answer

I HOPE this helps.

Cheeto625 · Answer

Exactly how would you look at the settings of the router? Do you use the gateway address in the search bar? thats how I got to my settings. Btw, i have xfinity.

ac3mark · Answer

Yes, that is how you do it.  Open a browser and put the gateway address in it.  If you cannot access it, contact COMCAST tech support and let them know you cannot gain access to your modem.  I am certain they will not troubleshoot the wireless settings, but you can always ask to verify that you are broadcasting in G and N.

If you type ipconfig /all from CMD prompt, you will get the gateway address.  The default settings should be untouched and on the bottom or back of the router (logins and passwords).

Let us know.

Cheeto625 · Answer

Okay, so I got to it and it gives me 2 options. 1: 802 g/n. 2: 802.11 b/g/n. Which one do i choose? I see yours has b, g, and n highlighted.

Cheeto625 · Answer

Okay, I will see if this works.

Cheeto625 · Answer

Well, it worked for like a minute longer than usual.

ac3mark · Answer

OK, Now see if it maybe the channel.  Switch to a different channel.  You may have other wireless devices using the same "channel" as the router.  Give that a try, without changing any other settings.  You will find it around the same location as the bands.

Ps3 diconnects from internet after 5 minutes of being on it.

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