Facebook problem

Closed
jeni - Apr 15, 2014 at 02:09 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 15, 2014 at 05:22 PM
Hello, i cant enter into the facebook site that give me www.facebook.com is in a problem . but other web r opening why ? will i get a solution for this
plz help me i beg u plzzzzzzzzzzzzzzzzzz




1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 15, 2014 at 05:22 PM
Hello,

Try this 1

1) Clear your browsing data and check if you are able to open.

Since you are using chrome --> Open the browser --> Hold the Ctrl and Shift keys

--> Press the "Delete" key. "Clear your browsing data" dialog box will appear.

In "Obliterate the following items from:" select the option "the beginning of time"

from the drop-down menu --> Check all the check boxes --> Click on "Clear

browsing data" button.

2) If the problem still exits then

Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command.

ping www.facebook.com ---> Press Enter.

Let us know if you are getting a reply messages or not.

3) Let us know if there is any error message that is being displayed and if the

problem is only with a particular browser or with all the browsers.

Good Luck
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