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Toshiba Startup Repair Window opens and never closes

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julianmoran Posts 3 Registration date Sunday December 29, 2013 Status Member Last seen January 6, 2014 - Dec 29, 2013 at 05:24 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Dec 30, 2013 at 01:52 PM
When I turn my toshiba laptop on.
My NUM LOCK key always has a green light (is on). My computer screen has the message

Windows Error Recovery...
...
Launch Startup Repair
Start Windows Normally
...


If I click on Launch Startup Repair, then a Startup Repair Window opens and never closes
If I click on Start Windows Normally then my screen becomes and stays black.

Either way, I am unable to get onto my screen page/internet etc..

This happens when ever I shut my computer off.

What do I do?
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1 response

Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Dec 30, 2013 at 01:52 PM
I suggest you take the laptop to a local repair shop. This looks like a hardware problem that needs hands-on access to diagnose.

Good Luck
0

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