IE 8 cannot access any internet web pages [Solved]

Answer

+264

James Jul 1, 2009 09:56AM

Try this, it worked for me:

Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.

Good Luck!

RockinRoom3 - Jul 8, 2009 08:25PM

James!

Mannnnn....I have searched everywhere for an answer...I can't believe it was SOOO simple!

Thanks for taking the time to post the info! I am working out of town and *had* to get IE to work.

You are the man!

(: me :)

lcdespo - Jul 31, 2009 09:56AM

James,

Awesome tip ! Worked like a charm...any ideas on what would have to happen to cause IE8 to not work?

thanks!!!

lcdespo

AndyR - Oct 8, 2009 10:38PM

This worked like a charm - thanks!

W. Kiernan - Nov 29, 2009 09:12AM

Tools
Internet Options
Connections tab
LAN Settings button
"Use a proxy server" check box is checked

I uncheck it, suddenly everything works again!

auglight - Dec 18, 2009 06:33PM

This works. Thanks.

hawk › W. Kiernan - Jan 2, 2010 05:51PM

That actually worked for me too.

Smiles › W. Kiernan - Jan 25, 2010 10:18AM

Yup, after all the other options, unchecking 'Automatically detect' worked for me. Thanks.

Ozboy › W. Kiernan - Jan 28, 2010 02:09AM

The same thing happened to my computer too.....proxy server in explorer tools options.
Hmm, how did that get there though. Will do a malware check.

DrB - Dec 1, 2009 10:24PM

James,

Thanks for that quick fix! I tried resetting almoste everything else under the sun, but missed that! I had a nice fun run-in with that nasty anti-virus pro 2009. After some manual removals and scans and such all was good with firefox, chrome, and all other methods and ports accessing the outside world minus whatever that IE hijack was. Might not fix everyone's problems but in this instance of hijacking it worked so thanks again!

vid - Dec 7, 2009 09:33PM

James,

Thank you so much for the solution.I never thought it to be too simple.

Thanks

Tom - Mar 24, 2010 02:53PM

Worked like a charm

Ryan - Apr 2, 2010 11:27PM

Awesome, i have been trying to figure this out for days, didn't think it would be that easy.

johan - Apr 6, 2010 01:45PM

ddnt work for me
knackered

dave lunt - Apr 7, 2010 07:25PM

worked brilliantly for me. I could not get IE8 to load at all and then I did exactly as you suggested. I went to IE then clicked on tools, then the 'Internet options' box, then clicked on the 'Advanced' box then clicked on 'restore advanced settings' and then clicked on 'reset' and lo and behold, I now can get IE 8 so thanks for this answer.

Angus - Apr 8, 2010 03:26PM

Thanks James - Restore and Reset did the trick

Nessie - Apr 12, 2010 03:21PM

This worked perfectly.. thanks

jim ludeman - Apr 15, 2010 12:32AM

very easy fix you nailed it brother thanx a million

Nelson - Apr 22, 2010 05:15PM

Hi James,
The fact that he can't invoke to open IE, how could you say Open IE then to Tabs. . . .

You can;t go on those windows since IE is not loading. I hope it's clear. I have this problem to, until now I still don't have any help on what to to do. Even when I down load new files using my Google Chrome, this files can't be executed through the run features. Don't know. . . .

Scooter - Apr 25, 2010 10:00AM

YTM (You're The Man!!!)

Thanks James, worked like a charm!

Dave - Apr 29, 2010 02:09PM

Thanks James, did what it said on the tin

Dave

Kevin - Apr 30, 2010 05:31PM

Thanks James, also worked for me!

km

Balvine - May 8, 2010 05:10AM

Thank you. Worked for me.

Bye/P

quintby - May 8, 2010 04:21PM

Bless you. I have spent months struggling with this issue.

majikmonkee - May 9, 2010 11:45AM

Thanks James. This answer has got me out of a three day hole and I thank you.

Nick

waslost - May 13, 2010 09:56PM

Wow. Simple and Worked. Thanks.

K R - May 16, 2010 11:21PM

thanks, it worked...

hideous - May 23, 2010 12:28PM

Top bloke ! Thanks

I had a virus which was what f'ed it up in the first place

thankyouverymuch - May 26, 2010 01:59PM

Tried for hours to fix this and stumbled across your post which fixed my problem in three seconds.. appreciate the help, thanks!

Worked Great - May 30, 2010 06:40PM

Thank you very much! I have spent a ton of time trying to fix my problem, and yours was the only solution that finally woked!

Cildemac - Jun 2, 2010 04:05PM

There is an additional issue about it which is rather funny.
If you tried the steps above you still can't open localhost try to open: http://127.0.0.1. I know, I know, it's the same thing but for whatever reason IE8 thinks it's something else.
After that, try to open http://localhost
Worked for me and it's really weird! :)

Mandi L - Jun 2, 2010 09:53PM

Thanks so much!! That worked!

Omani - Jan 23, 2013 02:07AM

Actually this worked for me :
Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.

Thank you .. I spent maybe 1 hour to find a solution and I got it here
well done

Answer

+96

william4399 Jun 3, 2010 04:11AM

Simple solution to being unable to connect to http sites. Here is the whole story. Had a very nasty virus. rogue malware that says it is anti virus software and reports a virus on your computer and when you launch internet explorer you can only go to their website. Brings in a multitude of popups and contantly says you are being attaced by a virus and asks if you want to launch your antivirus software. Real bugger. Had to download Malwarebytes anti malware on a different computer attached to my network, then place it on a shared file on the network and bring it to the infected computer. Could only install and run in safe mode. It got rid of the virus but when I launched IE8 afterword I could only access https sites and not http sites. Was driving me crazy!! After a few frustrating hours trying to find a solution I was just getting ready to wipe and reinstall everything when I did one last check in the toos section of IE8 and noticed that the proxy box in the connections tab under LAN settings was checked. I unchecked it and checked the auto detect proxy box and my problem was solved. Apparently the virus must have check the proxy box and perhaps put its web address in and that was why I could only go to their web page. As I said, really nasty malware virus. Hope this helps someone.

Answer

+57

Arthur Coleman Jan 4, 2010 08:04AM

Well, here's one that no one has documented anywhere - and it took me calling Microsoft Tech support to find out.

I upgraded to Windows 7 Ultimate x64 from Windows Vista Ultimate x64. IE 64 bit worked, but IE8 256-bit and Firefox both opened, but brought up blank tabs. I tried all the fixes recommended here and on other sites that popped up - nothing worked. So I called Microsoft for free installation support. Here is what worked:

1. right click on the cmd prompt and open as administrator
2. at the commend line type "netsh winsock reset"
3. Reboot.

This solved problems with both IE8 256-bit and Firefox 3.5.6

Hope this helps.

Arthur

PC-Mat - Jan 4, 2010 09:06AM

That has already been suggested, but it's good to know that it works for Windows 7. Thanks!

IE8Trouble - Jan 12, 2010 01:59AM

Thanks Arthur, that seems to have fixed it for me too. I am using IE8 on Vista.

Rajel - Feb 10, 2010 08:13PM

Thanks so much Arthur it works perfect for me!
My laptop stop working when i did some updates and uninstalled a counter spy so I dont really know what made stop working. Your was the best solution so thank u very much.

kygoldwing - Feb 13, 2010 10:53PM

I have been working almost 8 hours on this problem. 1 line in the command and I see my home page.
Thank you ever so much
Joey

the prouty - Feb 19, 2010 09:08AM

Arthur you are a hero that sorted mine thanks prouty

mp - Mar 7, 2010 08:52PM

what is cmd prompt or where is it?

VanIsleNuckFan - Mar 22, 2010 03:07PM

Thanks for helping me solve in 5 min!

fa - Mar 22, 2010 07:28PM

press start acessoris Compand Prompt

Subways - Mar 29, 2010 03:02AM

start -> Run -> type CMD -> press enter

rus - Apr 1, 2010 06:16PM

I got this computer from RAC, how do I get into admin accessibility?

dirol - Apr 8, 2010 06:46PM

I have had this for Opera and IE
it didn't solve the problem for me~~~~~~~~

May the problem be related to Registry Error?

Fee - Apr 30, 2010 09:06AM

Arthur - this worked perfectly thank you

Fiona

BR549 - May 9, 2010 10:49PM

this fixed my IE8 problem. The problem I encountered was that in IE8 after the McAfee upgrade I received on 5/7/2010 was that I could not go to pages that were just HTTP, only HTTPS sites. I am on XP SP3. The "netsh winsock reset" command fixed the problem after I rebooted. I tried resetting all the settings in IE and turning most of McAfee off but nothing worked until I reset winsock.

THANKS

Nikaaaa - May 13, 2010 08:49AM

i tried this as a last resort because nothing else seemed to work.
i should've done it first.
thanks SO MUCH!!! :)

IamX - May 27, 2010 03:12PM

um, not to be a prick, but i believe you mean 32-bit... there is no 256-bit programs or operating systems, only 32-bit (x86) and 64-bit (x64).

anyhow this might could work to fix this laptops internet issues, thanks for posting it.

Answer

+28

PC-Mat.com Jul 7, 2009 02:26AM

James probably meant this because reseting Advanced settings is not fundamental enough:
Open IE
Tools tab > Internet Options > Advanced > Click Reset...
Finally:
Restart IE.

Other options are:
1) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.

2) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter

3) Run sfc /scannow
Insert your XP disc
Start > Run > Type CMD > Type the following:
sfc /scannow

Charlie - Jul 7, 2009 02:11PM

On my vista laptop option states reset is not recognised as an internal or external command

PC-Mat.com - Jul 31, 2009 07:38AM

Make sure you are the administrator and/or run cmd as admin.

For vista: Click start > type in search bar: cmd > right click on cmd at the top of the results > click run as administrator > then try running your commands

Pemmaraju - Nov 26, 2009 06:25AM

I ha similar problem with ie8 in windows 7. ie 8 intially used to open webpages but after sometime suddenly it used to blankout.I checked my internet connection---it was fine. I tried to follow all your methods but still it used to repeat. I have hp desktop 8180 model. Itried to install firefox and goole chrome but whatever browser I used, the Problem repeated. The only way to get my web browser working again is to reboot my pc.Hp support site has no updates for windows 7. So a few days ago I happened to download and install the following upgrades for windows 7(directly from their respective websites): intel chipset driver for windows 7, Nvidia graphic driver update for windows 7, and ralink wireless usb and wired driver software update for windows 7. To my surprise all my browser problems disappeared. No more ie 8 blankouts.

thanku - Jan 9, 2010 05:39PM

after spending 1/2 the am trying to figure this out I found your post and the first solution you posted worked for me. I had booted up in safe mode to remove a trojan horse and IE was affected. Thank you so much.

Answer

+18

ezz Jan 7, 2010 12:51AM

my IE 8 does not respond.. but firefox works how can i fix it?

Answer

+15

IMAPC Apr 24, 2009 12:01PM

Hi,

I noticed IE 8 doing something similar on one of our network computers the other day. Try going into your control panel, clicking on network connections. Then right click local area connection. In the next menu, scroll down to TCP/IP and right click it. Go to properties and make sure that obtain an IP address automatically is checked. For some screwy reason when i installed IE 8 on a computer, it went and changed these settings, thus the inability to connect through any browser whatsoever even though the network was still functioning.

Hope this helps!

fritzmusic - May 5, 2009 07:44PM

Your advise helped. This is the fix for what I was looking for.

IE sick - Jun 7, 2009 02:41AM

ie8 is suck
i did removed it from my computer

Neo - Jun 17, 2009 02:27AM

hi

ive the same problem, infortunly for me didnt work.
ipv4 and ipv6 checked and obtaining auto ip

more ideas are welcome

sharpear - Jun 24, 2009 07:47AM

I am still having this issues and my connection is fine. I have a connection to the network and able to ping microsoft and everything else on the internet, but when I try to open IE8 it does not work. This I have to say is the worst IE that microsoft has ever released. I think they should taken the time to debug their code, before pushing it out to all Microsoft computers like it's a nessecary download.

Anyone else have information on why IE8 is the only thing that does not work?

There is no firewall connections, I am not sure what toolbar programs where installed with 6/7. It could be something with these old toolbars, but then why is there more than a few people getting this problem.

I have ran 4 different virus programs, they seem to update and access the internet just fine. I can use firefox and opera without issues.

snow - Sep 24, 2009 06:47PM

Thank you, thank you, thank you! I can't believe it was as simple as that. I have a new netbook and as soon as I was wireless it picked up the ie8 update, then wouldn't work after the restart. The tcp/ip fix was the one I needed!

rm250 - Feb 5, 2010 10:14AM

Hey IMAPC
Thanks for your post, cuz I tried everthing else on this forum (just about) and yours almost hit the nail on the head for me. Instead of the IP address needing to be checked for automatically obtaining the ip ( in the TCP/IP properties of local area connection properties), the problem was that the DNS server address was set for a specific DNS address instead of finding one automatically. When I changed it to automatic, presto, my pain is gone and I can use the internet again.
Thanks.

Answer

+11

Paradox Oct 22, 2009 11:27PM

I work for Dell "Your Tech Team" (Advanced / Premium consumer support) and came to this forum in hopes to find the resoultion on the problem in this subject. The recomendations on this forum were very helpful so I'd like to sumerize the logical items that should be done when one experiances this problem.

(Vista / Windows 7 - this summer is designed for people that have an intermediate understanding of the OS)

Going to try to list things in a logical order here from simplest first

* Check your network activity in the Network and Sharing Center - verify network connection is on

* Make sure the "work offline" is not checked in Tools menu or the registry is not set to work offline
(http://support.microsoft.com/kb/195730)

* Disable all firewall software or manually add exceptions for Internet Explorer
* Verify IP address is appropriate and is set to recive an IP address automatically (http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings)

* Check Device Manager for conflics and errors (specifically under Network Adaptors)

* Reset Internet Explorer settings (http://support.microsoft.com/kb/923737)

* Reset / Rebuild TCP/IP and Winsock library.
(http://support.microsoft.com/kb/299357) - TCP/IP reset
(http://support.microsoft.com/kb/811259) - Winsock reset

* Run a System File Check for corrupted OS files
(http://support.microsoft.com/kb/929833)

* Uninstall ALL recent updates
(http://support.microsoft.com/kb/948537)

* In safe mode run all malware / spyware / anti-virus scans possible
(http://www.avg.com/)
(http://www.malwarebytes.org/)
(http://www.safer-networking.org/)

john - Oct 24, 2009 11:43PM

I had this problem of internet connection but no web pages loading on either ie8 or firefox up until a few minutes ago. I noticed this problem occured after an early morning windows security update on 10/23/09. I uninstalled this update and rebooted. ie8 loads web pages fine now. I am uninstalling firefox now and will try a new download from the website plus I think I'll add chrome for good measure...................I hate updates sometimes................

j - Nov 24, 2009 01:13AM

opera is the choice - it allows one to switch the user agent string that is broadcast in the html headers.

visit - www.opera.com for more info.

cheers. for getting around those roadblock

http://en.kioskea.net/telecharger/telecharger-49-opera-for-windows

Mark - Dec 5, 2009 01:59AM

This solved my problem... I have XP, McAfee, IE8,... the McAfee firewall was blocking IE, I had to add the program to the list of approved applications and IE8 started started working... thanks

DB - Dec 5, 2009 06:27AM

Just installed Windows 7 64 bit with IE 8. Worked fine until I did all updates then started getting many blank pages. Went to the start button, typed in internet explorer in the search box at the bottom and discovered IE (64 bit). Tried running that one and all was well. Not to say it won't play up in an hour or so because many people have reported a delay in the symptoms. Hope this helps.

Mark1958 - Jan 1, 2010 07:41PM

I've read through all of the suggestions here, tried them all (including restoring to a point before any IE updates, and none of them work. IE8 was working fine on my daughter's PC until I installed Symantec Endpoint Protection along with updates from around 10/27 forward to today (including Vista SP2). I've done everything short of completely restoring her PC to its original backup from purchase (the absolute last desparate move). I ran a scan with Windows Defender and found nothing. She had picked up a virus and I had to use restore to bring the PC to a point prior to the virus occurring. I then installed Symantec EP to scan for any remaining viruses. I thought I was good until she told me IE8 would not connect to any web pages. I found this forum with lots of suggestions, none of which work. BTW, when I tried the Winsock reset, I got a message "Elevation Required". Any idea what that means? Thanks in advance for any help. I would install another browser but since I can't get IE8 to connect I can't download one. Maybe I'll try it from another PC and transfer the installation file.

PC-Mat - Jan 2, 2010 12:53AM

Sometimes it's not what you do, but the order which you do it. I suggest trying another internet browser first and see if you can get to the internet that way. That will tell you what is causing the problem: computer hardware, browser, or internet connection.

If nothing works, go into device manager and uninstall your network controller and reboot your computer.

Visit: http://pc-mat.blogspot.com/2009_06_01_archive.html for more details.

Good luck!

Mark1958 - Jan 2, 2010 06:34AM

Thanks for the suggestion, Matt. She has Google Chrome and that doesn't connect either. I have a good connection as I can see that through multiple areas (IE indicates the internet connection is good; she has both Skype and MS Groove connected; Outlook is working). I'm guessing uninstalling the network controller and rebooting will bring up the new hardware found wizard upon reboot? Not sure how that will help since the network connection is good.

PC-Mat - Jan 2, 2010 06:11PM

After uninstalling the device and when you reboot, your computer will see the new hardware and reinstall the device to a "factory default", if you will. Give it a try and let me know how it goes.

garimix - Jan 7, 2010 10:10AM

I had the same issue. I just click tools internet options advanced reset internet explorer settings and everything works fine.

PC-Mat - Jan 9, 2010 05:24PM

Yes. He said he already tired that.

prowler - May 7, 2010 05:04PM

I had the same issues with ie 8 and google chrome. Doing the reset worked for me. Thank you so much

Answer

+8

Thumb Jun 24, 2009 07:29PM

SOme people have had luck by disabling all of the plug-ins and IE would work. Then enable each plug-in one at a time until IE doesn't work and that's the problem. As for me, it does not work and I can't get online with it at all. Firefox works without a glitch. Only reason I have IE installed is so that I can get the updates from MS.

Answer

+6

hugsenator Sep 4, 2009 02:06PM

Open any folder say My Documents
In the address bar where you see My Documents type the URL address of any website.
It will open in Internet Explorer
Cheers

h20 - Oct 8, 2009 10:11PM

How the hell did that work? i SIMPLY OPENED MY DOCS, AND IN THE TITLE BAR, TYPED A URL, AND BAM! IT WORKS NOW!

Sergemeister - Feb 1, 2010 11:25PM

Somehow this worked! Thank you Senator.

Answer

+6

Dickie8281 Mar 12, 2010 02:38PM

This problem drove me crazy. Go to Tools, Internet options, LAN settings and choose Automatically detect settings. Done deal....

Answer

+4

Zip Apr 27, 2010 03:38PM

My fix was to go to Internet Options, Connections tab. Select Lan Settings button.
Make sure that nothing is checked for proxy.

Answer

+3

Soph Apr 5, 2009 12:24PM

I'm having this problem right now. Firefox and all my other connections are working.. but IE 8 can't seem to connect to anything.

Jammie - Apr 17, 2009 08:50AM

I'm having a similar problem. It loads fine at first, no issue at all, and then after just a minute or two, it stops connecting to websites, period. Nobody seems to know what it is, but it seems to be a pretty major problem. Everybody wants to blame it on firewalls, but my Windows Firewall has been disabled since the day I upgraded to XP, and I've never used a third party firewall. Don't have time to deal with the hassle of trying to get all the computers to detect one another through the firewalls. So in my instance, firewalls aren't an issue. It's an issue with IE8 or its settings somewhere. And nobody is willing to look there.

Sharky58 - Nov 13, 2009 02:41AM

Hey.
I seem to run into that problem as well. I was on AVG 8.5 with no problems at all. Then on Nov 5 I got a dialog box pop up telling me to upgrade to AVG 9 since by Dec 1'st the 8.5 is no longer supported. So here I do downloading it and install it. I choose the free edition. After that I had issues with Firefox (Perfer to use Firefox 3 over IE8). after a short time the web browser would stop responding. wont refresh. wont go to websites. I discover that IE8 basicly has the same issue. but it seems to work a bit longer than Firefox. I spent 2 days trying to figure out what's going on. I even messed with my router, asked my roommate to reset his modem. It didnt work. Talked to my friend who built my pc and he figures it is the firewall. I dont see a firewall option on the free edition. I removed AVG. use JV16 to weed out the other AVG programs out of my registery. Then reinstall. This time it worked so far.
What you could do is uninstall AVG. if you know how to get the rest of the AVG files off your registery, you are all good. When you install AVG. choose COSTOM. When you get to where it gives you choises what you want or dont want installed. remove a check on the box that says something like Web shield and firewall (if you are a paid user or on a free trial) Then you shouldnt have problems with any web browser after installing AVG. I read that AVG has issues with the web shield on wikipedia.
I hope I helped you greatly on this issue. Have a great day.

Sharky58

akash - May 14, 2009 03:56AM

the IE 8 when installed does not display orkut web page

sandles - Jan 19, 2010 12:00AM

Me either and it drives me crazy. For being such a big well known and used site you'd think it would be able to stay connected to the web. Especially when there is only one approved browser which is used for Microsoft and many other sites. I am really sick of it going down all the time and it always talks about my connection being the problem. Right that's why I can connect on every other browsing site! Except for tonight that is because everything kept going down all night tonight.

anyJoeDoe - Jan 24, 2010 03:31PM

Some fake antivirus make changes to the LAN options on IE, and afterwards, if antivirus or antispay does not restore the correct settings, perhaps this silly thing can help:
Go to Internet options from withint IE, go to conections tab, and then to LAN SETTINGS. Check "automatically detect configuration" and UNCHECK the option "use a proxy server...."
Restart IE to see if it works correctly.
If you use Google Chrome, it will solve the problem also.

I hope it can help
Cheers

riler007 - Jan 24, 2010 07:01PM

Thanks for that tip! I was attached by a fake anti-virus program and after recovering from it, IE 8 stopped working. Your tip was right on the money!

THanks.

Jim - Jan 26, 2010 03:02PM

I was attacked by a Fake AntiVirus Program as well...emvmsysguard.exe. Your tip worked for me as well. Thanks!

jas › anyJoeDoe - Jan 26, 2010 11:22AM

Exactly the same happened to me too. Spent a day running spyware scans (and did catch some stuff). Finally found this tip and it worked! Thanks!

rockytopnation › anyJoeDoe - Jan 26, 2010 11:45PM

My ie 8 was going to blank page while firefox still worked fine, and you suggestion worked pefectly. thanks.

scotty2422 › anyJoeDoe - Jan 28, 2010 08:44AM

anyjoedoe,

just wanted to say your tip WORKED! I'm pretty computer stupid so I just wanted to say thanks and, to me anyway, you're a genius :)

thanks again!

Grinch › anyJoeDoe - Feb 1, 2010 01:59PM

I had to comment and say "Great Job!" I can't tell you how appreciative I am in finding your awesome solution!! Your solution has ended two days of agony! Thank you!!!

Luvnlife85 › anyJoeDoe - Feb 4, 2010 08:42PM

Thanks this fixed it!! i had that stupid fake anti virus and i was able to get rid of it then IE was not working

Luvnlife85 › anyJoeDoe - Feb 4, 2010 08:43PM

Thanks this fixed it!! i had that stupid fake anti virus and i was able to get rid of it then IE was not working

GSteven › anyJoeDoe - Feb 7, 2010 08:19PM

anyJoeDoe - your tip was dead on the money. It put an end to a very long afternoon for me. You da man!

EricJ › anyJoeDoe - Feb 8, 2010 01:54PM

Thank you, I had been searching for a solution to this.

Mr Dude › anyJoeDoe - Feb 19, 2010 08:29PM

Thanks, that worked for me too, but not at first, as the proxy server setting would not stay unchecked., I noticed a little square in the address box , so I clicked on advanced and found a string of symbols and cleard them, then the proxy box stayed unchecked and all is well. This all started for me after installing an att and an option connection program for an Option LaptopConnect air card for my laptop

Anrai › anyJoeDoe - Feb 23, 2010 07:13PM

This worked prefectly. I was on the phone to Dell for 1/2 hour and then they wanted $129.00 to repair the problem. I don't know what brand of computer I will buy next, but it will not be Dell!!

GopherInformation › anyJoeDoe - Feb 28, 2010 11:04PM

Thanks a lot. It works.

djridgwa › anyJoeDoe - Mar 1, 2010 04:34PM

KUDOS to you. As everyone else, a virus got thru and I had trouble with IE8. Your fix was simple and quick.

careman › anyJoeDoe - Mar 8, 2010 10:59AM

Hi, Your simple instructions helped me restore internet connection again and thank you so much for the good advice. I did everything for hours here without any success and I am back again online ..

U. Munidasa

Sri Lanka

Answer

+2

bb Jul 4, 2009 06:20AM

Found a simple solution:
Control Panel
Add?Remove Programs
Select 'Add/Remove Windows Components' on the left
Click 'Show Updates' on top
Remove all IE8 updates, starting at the bottom of the list
When all IE8 updates are removed, remove IE8
Everything works!

This is similar to the XP 'Upgrade' to Vista (lol)

Answer

+2

Neil Jul 31, 2009 06:08AM

Hello all,

i installed windows defender and it solved the problem after the first scan,

Trojen:Win32/Liften.B = C://WINDOWS/system32/NetFilter.exe
Trojen:Win32/Yektel.A = C://WINDOWS/system32/msxmlm.dll

i hope this helps

PC-Mat.com - Jul 31, 2009 07:41AM

Installed Defender? You must be using XP.

You do make a good point... If you're computer is acting funny, run some anti-malware programs. Defender is good; AVG has anti-spyware and anti-virus... and Malwarebytes' Anti-Malware is great! All free, of course.

Saturn - Sep 2, 2009 03:00PM

If you can't get on the internet, how did you install Windows Defender? It is only available at www.microsoft.com?

PC-Mat - Sep 2, 2009 08:29PM

It's not that the computer couldn't connect to the internet, but IE 8 could not access web pages. Also, you can download Defender on it's own with a working computer:

http://www.microsoft.com/...

And install it on the problem computer.

Answer

+2

rowena Sep 29, 2009 10:44AM

I'm having the same problems as mentioned. But, none of these worked for mine. I'm still accessing my web on Mozilla 3.5. My newly installed Google Chrome doesn't work either.

anon - Sep 30, 2009 01:53PM

If you have AVG paid or AVG free, did you try turning off the link scanner?

irritated - Oct 6, 2009 12:35PM

Running vista home premium, my problem was no page loading in all my browsers. I primarily use firefox and about 90 minutes after turning on or rebooting the pc, any page I try to reach or any link I click results in either loading... for a long time or an error message problem loading the page. I also have ie and recently chrome, both when I start the programs cannot even load their home pages, and give a cannot reach or cannot find the address error. While the browsers cannot connect, my network reports as connected to local and internet, I can see the other machines in the network and sharing center, I can ping my router, yahoo.com, google.com, but browse to none of them. My network settings and connections settings are fine, I did once try to uninstall my network card and let it reinstall on the reboot, but 90 minutes later I was back to dead browsers. This problem begins after installing vista service pack 1, I have let it install through windows updates, and have tried by downloading the stand-alone package, I end up either uninstalling the service pack or reversing it by system restore. Because the service pack is supposed to have all these fixes and patches and security improvements, I thought I should have it, but on my pc it should be called sabotage pack. I have asked other computer people and the repair staff at various computer stores, but no one else seems to have encountered this problem. If anyone knows anything, I would like to have the sp installed, as long as it does not require me to reboot 6x a day.

Dave Stewart - Mar 12, 2010 12:40PM

I have this same problem.

It started when I was infected with one of those fake virus scanner programs - XP Defender 2010 (av.exe).

I was able to prevent it from fully installing.

I ran several malware removal tools and the EXE's didn't work.

I fixed the EXE'.s and almost everything is fine. I can send/receive email and connect via FTP.

But, FireFox, Chrome, & IE8 do not work.

Firefox process starts but no window ever appears.

Chrome starts and opens a window, but can't go to any websites.

IE does the same thing as Chrome, except I can't shut it down by clicking the "X" in the corner, I need to shut the process down in Windows Task Manager.

Dave Stewart - Mar 12, 2010 02:37PM

Thanks, PC-Mat.com!

I've tried dozens of recommendations from all over the Net, including yours...

I've rebooted after each and tested my browsers.

I ran your 3rd recommendation,

3) Start > Run > Type CMD > Type the following:
sfc /scannow

And that seems to have done the trick... at least for FireFox (my main browser) and IE8.

Not sure why Chrome isn't working, but I'll try to re-re-install.

PC-Mat › Dave Stewart - Mar 12, 2010 02:38PM

Hi Dave,

I know you cannot see the internet through an internet browser, but are you able to get on the internet? What I mean is, you should be able to update your anti-virus program even though you cannot see the internet. Can you update it?

Also, what OS are you using?

Try the following:

1) Download the Smitfraudfix and read the page and run the program:
http://siri.geekstogo.com/SmitfraudFix.php

or

2) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.

or

3) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter

Answer

+2

putoff Nov 26, 2009 07:32PM

I had the problem of IE8 not accessing most web pages too- also, on the pages it did reach, none of the buttons on the page worked.
It turned out to be Microsoft's new security rules for IE8!
Basically you are not allowed to go to any web page you want to! ...and you are not allowed to use any feature on the page.

I had to add EVERY site I visited to the trusted site list in tools >internet options, otherwise it would not work .

I agree IE8 sucks.
In other browsers you simply type in th eurl and it goes trhere--- AND the page works- buttons and links too.

Isn't that what a browser is supposed to do? to actually do what you want?

Answer

+2

neeraj Feb 21, 2010 04:17AM

I was facing similar problem after I switched from Norton Antivirus to BitDefender and simultaneously installed IE 8. I tried all the techniques mentioned on this thread for last 8 hours but no luck. I even installed firefox and tried connecting through that. But again, the same message. Finally, on some other forum, I came to know about the Norton Software Removal tool. I downloaded it through other machine and ran on this machine. Bingo ; things started working immediately after the reboot.

I think the problem was because Norton did not get removed completely from the system and it was causing the browsers to malfunction. So if you have recently switched the antivirus; make sure that you uninstall earlier one completely. BTW, after loading firefox; I realized it being definitely better than IE and have made that as my default browser :) Never realized the great progress made by Mozilla post NetScape era.

Answer

+2

Oahu Mar 23, 2010 10:12AM

Unchecking the "Automatically detect settings" in the LAN settings button on the Connections tab of the Internet Explorer options worked for me.

Answer

+1

fred Aug 19, 2009 06:00PM

I had the same problem. What i did was i went into firefox and enabled it as my main browser so when things try and update or connect to the internet it uses firefox to do it therefore IE can be as messed up as it wants but Firefox will still connect.

Answer

+1

jmillspaysbills Aug 25, 2009 09:31PM

well this might be completely idiotic of me. i couldn't connect via ie8. i googled and found this site. none of the options worked... then i realized that "work offline" was selected in the "file" menu.

(i normally use a mac, and there is no absolutely pointless option on a mac)

why do they even have that button? how completely useless. anyway, you may want to look at that if nothing else has worked.

IE 8 cannot access any internet web pages [Solved/Closed]

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IE 8 cannot access any internet web pages [Solved/Closed]

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