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IE 8 cannot access any internet web pages

Last answer on Nov 13, 2009 7:41:37 am GMT dumbdum, on Feb 24, 2009 4:23:00 pm GMT 
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Hello, I'm having a problem gaining access to the internet with IE, cannot up date avg 8 for virus protection. I can still go on line through Google Chrome and I'm receiving my e-mail but whenever I try to go on line through IE, I get a message saying cannot access this web page, my anti virus is well out of date. Is there some other way to update the AVG without going through IE ? I have tried down loading the update to my downloads but I don't know how to get it installed into the AVG, it says that it is a bin file, whatever that is . I have AVG 8 installed and I have IE 8 installed, my windows program is xp media addition sp3. I don't know much about computer ,only enough to get me in trouble. Has anyone had this problem ??? Help

Configuration: Windows XP media addition sp3 IE 8, google chrome, AVG8

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1

Soph, on Apr 5, 2009 5:24:35 pm BST
  • +70

I'm having this problem right now. Firefox and all my other connections are working.. but IE 8 can't seem to connect to anything.

Reply to Soph

2

Jammie, on Apr 17, 2009 1:50:18 pm BST
  • +24

I'm having a similar problem. It loads fine at first, no issue at all, and then after just a minute or two, it stops connecting to websites, period. Nobody seems to know what it is, but it seems to be a pretty major problem. Everybody wants to blame it on firewalls, but my Windows Firewall has been disabled since the day I upgraded to XP, and I've never used a third party firewall. Don't have time to deal with the hassle of trying to get all the computers to detect one another through the firewalls. So in my instance, firewalls aren't an issue. It's an issue with IE8 or its settings somewhere. And nobody is willing to look there.

Reply to Jammie

43

 Sharky58, on Nov 13, 2009 7:41:37 am GMT

Hey.
I seem to run into that problem as well. I was on AVG 8.5 with no problems at all. Then on Nov 5 I got a dialog box pop up telling me to upgrade to AVG 9 since by Dec 1'st the 8.5 is no longer supported. So here I do downloading it and install it. I choose the free edition. After that I had issues with Firefox (Perfer to use Firefox 3 over IE8). after a short time the web browser would stop responding. wont refresh. wont go to websites. I discover that IE8 basicly has the same issue. but it seems to work a bit longer than Firefox. I spent 2 days trying to figure out what's going on. I even messed with my router, asked my roommate to reset his modem. It didnt work. Talked to my friend who built my pc and he figures it is the firewall. I dont see a firewall option on the free edition. I removed AVG. use JV16 to weed out the other AVG programs out of my registery. Then reinstall. This time it worked so far.
What you could do is uninstall AVG. if you know how to get the rest of the AVG files off your registery, you are all good. When you install AVG. choose COSTOM. When you get to where it gives you choises what you want or dont want installed. remove a check on the box that says something like Web shield and firewall (if you are a paid user or on a free trial) Then you shouldnt have problems with any web browser after installing AVG. I read that AVG has issues with the web shield on wikipedia.
I hope I helped you greatly on this issue. Have a great day.

Sharky58

Reply to Sharky58

5

akash, on May 14, 2009 8:56:49 am BST
  • +9

The IE 8 when installed does not display orkut web page

Reply to akash

3

IMAPC, on Apr 24, 2009 5:01:14 pm BST
  • +7

Hi,

I noticed IE 8 doing something similar on one of our network computers the other day. Try going into your control panel, clicking on network connections. Then right click local area connection. In the next menu, scroll down to TCP/IP and right click it. Go to properties and make sure that obtain an IP address automatically is checked. For some screwy reason when i installed IE 8 on a computer, it went and changed these settings, thus the inability to connect through any browser whatsoever even though the network was still functioning.

Hope this helps!

Reply to IMAPC

4

fritzmusic, on May 6, 2009 12:44:59 am BST
  • +29

Your advise helped. This is the fix for what I was looking for.

Reply to fritzmusic

6

IE sick, on Jun 7, 2009 7:41:30 am BST
  • +4

Ie8 is suck
i did removed it from my computer

Reply to IE sick

7

Neo, on Jun 17, 2009 7:27:39 am BST

Hi

ive the same problem, infortunly for me didnt work.
ipv4 and ipv6 checked and obtaining auto ip

more ideas are welcome

Reply to Neo

8

sharpear, on Jun 24, 2009 12:47:27 pm BST
  • +10

I am still having this issues and my connection is fine. I have a connection to the network and able to ping microsoft and everything else on the internet, but when I try to open IE8 it does not work. This I have to say is the worst IE that microsoft has ever released. I think they should taken the time to debug their code, before pushing it out to all Microsoft computers like it's a nessecary download.

Anyone else have information on why IE8 is the only thing that does not work?

There is no firewall connections, I am not sure what toolbar programs where installed with 6/7. It could be something with these old toolbars, but then why is there more than a few people getting this problem.

I have ran 4 different virus programs, they seem to update and access the internet just fine. I can use firefox and opera without issues.

Reply to sharpear

30

snow, on Sep 24, 2009 11:47:26 pm BST
  • +7

Thank you, thank you, thank you! I can't believe it was as simple as that. I have a new netbook and as soon as I was wireless it picked up the ie8 update, then wouldn't work after the restart. The tcp/ip fix was the one I needed!

Reply to snow

9

Thumb, on Jun 25, 2009 12:29:11 am BST
  • +2

SOme people have had luck by disabling all of the plug-ins and IE would work. Then enable each plug-in one at a time until IE doesn't work and that's the problem. As for me, it does not work and I can't get online with it at all. Firefox works without a glitch. Only reason I have IE installed is so that I can get the updates from MS.

Reply to Thumb

10

James, on Jul 1, 2009 2:56:51 pm BST
  • +7

Try this, it worked for me:

Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.

Good Luck!

Reply to James

15

RockinRoom3, on Jul 9, 2009 1:25:57 am BST
  • +2

James!

Mannnnn....I have searched everywhere for an answer...I can't believe it was SOOO simple!

Thanks for taking the time to post the info! I am working out of town and *had* to get IE to work.

You are the man!

(: me :)

Reply to RockinRoom3

19

lcdespo, on Jul 31, 2009 2:56:46 pm BST
  • +2

James,

Awesome tip ! Worked like a charm...any ideas on what would have to happen to cause IE8 to not work?


thanks!!!


lcdespo

Reply to lcdespo

36

AndyR, on Oct 9, 2009 3:38:57 am BST

This worked like a charm - thanks!

Reply to AndyR

11

bb, on Jul 4, 2009 11:20:39 am BST

Found a simple solution:
Control Panel
Add?Remove Programs
Select 'Add/Remove Windows Components' on the left
Click 'Show Updates' on top
Remove all IE8 updates, starting at the bottom of the list
When all IE8 updates are removed, remove IE8
Everything works!

This is similar to the XP 'Upgrade' to Vista (lol)

Reply to bb

12

PC-Mat.com, on Jul 7, 2009 7:26:02 am BST
  • +2

James probably meant this because reseting Advanced settings is not fundamental enough:
Open IE
Tools tab > Internet Options > Advanced > Click Reset...
Finally:
Restart IE.

Other options are:
1) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.

2) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter

3) Run sfc /scannow
Insert your XP disc
Start > Run > Type CMD > Type the following:
sfc /scannow

Reply to PC-Mat.com

14

Charlie, on Jul 7, 2009 7:11:12 pm BST

On my vista laptop option states reset is not recognised as an internal or external command

Reply to Charlie

17

PC-Mat.com, on Jul 31, 2009 12:38:46 pm BST

Make sure you are the administrator and/or run cmd as admin.

For vista: Click start > type in search bar: cmd > right click on cmd at the top of the results > click run as administrator > then try running your commands

Reply to PC-Mat.com

16

Neil, on Jul 31, 2009 11:08:30 am BST
  • +1

Hello all,

i installed windows defender and it solved the problem after the first scan,

Trojen:Win32/Liften.B = C://WINDOWS/system32/NetFilter.exe
Trojen:Win32/Yektel.A = C://WINDOWS/system32/msxmlm.dll

i hope this helps

Reply to Neil

18

PC-Mat.com, on Jul 31, 2009 12:41:43 pm BST

Installed Defender? You must be using XP.

You do make a good point... If you're computer is acting funny, run some anti-malware programs. Defender is good; AVG has anti-spyware and anti-virus... and Malwarebytes' Anti-Malware is great! All free, of course.

Reply to PC-Mat.com

22

Saturn, on Sep 2, 2009 8:00:49 pm BST

If you can't get on the internet, how did you install Windows Defender? It is only available at www.microsoft.com?

Reply to Saturn

23

PC-Mat, on Sep 3, 2009 1:29:15 am BST

It's not that the computer couldn't connect to the internet, but IE 8 could not access web pages. Also, you can download Defender on it's own with a working computer:

http://www.microsoft.com/...

And install it on the problem computer.

Reply to PC-Mat

20

fred, on Aug 19, 2009 11:00:16 pm BST
  • +1

I had the same problem. What i did was i went into firefox and enabled it as my main browser so when things try and update or connect to the internet it uses firefox to do it therefore IE can be as messed up as it wants but Firefox will still connect.

Reply to fred

21

jmillspaysbills, on Aug 26, 2009 2:31:59 am BST

Well this might be completely idiotic of me. i couldn't connect via ie8. i googled and found this site. none of the options worked... then i realized that "work offline" was selected in the "file" menu.

(i normally use a mac, and there is no absolutely pointless option on a mac)

why do they even have that button? how completely useless. anyway, you may want to look at that if nothing else has worked.

Reply to jmillspaysbills

24

hugsenator, on Sep 4, 2009 7:06:15 pm BST

Open any folder say My Documents
In the address bar where you see My Documents type the URL address of any website.
It will open in Internet Explorer
Cheers

Reply to hugsenator

35

h20, on Oct 9, 2009 3:11:54 am BST

How the hell did that work? i SIMPLY OPENED MY DOCS, AND IN THE TITLE BAR, TYPED A URL, AND BAM! IT WORKS NOW!

Reply to h20

25

Pop45398, on Sep 5, 2009 8:19:01 pm BST

I had a similar problem. IE8 would not navigate to some websites, for instance, AOL, but would some others. I disabled Windows firewall and then it would go to those sites so I reenabled the firewall and added an exception for IE - problem solved.

Reply to Pop45398

26

Pop45398, on Sep 10, 2009 8:30:11 pm BST

Seems that didn't solve the problem 100%. My next step was, in IE8, to go to Tools> Compatibility View Settings and check "Display all Websites in Compatibility View Mode" then click Close. So far so good.

Reply to Pop45398

27

Mike, on Sep 13, 2009 3:40:31 am BST

I see the same symptoms on an older Dell Dimension 4550 in the Office. It has WinXP SP3 on it. If I use Firefox (shich was on it when I started working with it) website DISPLAY in the browser just fine. When I use IE 8 it SEEMS like I get a blank page -- but in fact the page is downloaded, just not displayed (I can click on View > Source and see the HTML / Javascript code).

I have tried resetting the security and privacy internet options to the default but that is to no avail.

I wouldn't really care about it as Firefox just works - period. But you need IE to do updates (you know - like IE 8).

If anyone can explain what I'm missing I would appreciate it. More than likely someone has 'dinked' with something ....

Reply to Mike

28

PC-Mat, on Sep 13, 2009 7:20:48 am BST

Open IE
Tools tab > Internet Options > Advanced > Click Reset...
Finally:
Restart IE.

Other options are:
1) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.

2) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter

Reply to PC-Mat

29

xymptlx, on Sep 21, 2009 7:09:48 pm BST

In IE, from the main menu, Tools->Internet Options-> Advanced, uncheck the box that says "Show Friendly HTTP Error Messages."

Reply to xymptlx

31

jaybirdy, on Sep 26, 2009 1:49:48 pm BST

I have tried all of these options except load a different browser like firefox. I am at work and will try this option tonight. My problem started when I tried to get my gmail. Now I am completley blocked. Thanks for all of the opinions and comments...

Reply to jaybirdy

32

rowena, on Sep 29, 2009 3:44:20 pm BST

I'm having the same problems as mentioned. But, none of these worked for mine. I'm still accessing my web on Mozilla 3.5. My newly installed Google Chrome doesn't work either.

Reply to rowena

33

anon, on Sep 30, 2009 6:53:02 pm BST

If you have AVG paid or AVG free, did you try turning off the link scanner?

Reply to anon

34

irritated, on Oct 6, 2009 5:35:28 pm BST

Running vista home premium, my problem was no page loading in all my browsers. I primarily use firefox and about 90 minutes after turning on or rebooting the pc, any page I try to reach or any link I click results in either loading... for a long time or an error message problem loading the page. I also have ie and recently chrome, both when I start the programs cannot even load their home pages, and give a cannot reach or cannot find the address error. While the browsers cannot connect, my network reports as connected to local and internet, I can see the other machines in the network and sharing center, I can ping my router, yahoo.com, google.com, but browse to none of them. My network settings and connections settings are fine, I did once try to uninstall my network card and let it reinstall on the reboot, but 90 minutes later I was back to dead browsers. This problem begins after installing vista service pack 1, I have let it install through windows updates, and have tried by downloading the stand-alone package, I end up either uninstalling the service pack or reversing it by system restore. Because the service pack is supposed to have all these fixes and patches and security improvements, I thought I should have it, but on my pc it should be called sabotage pack. I have asked other computer people and the repair staff at various computer stores, but no one else seems to have encountered this problem. If anyone knows anything, I would like to have the sp installed, as long as it does not require me to reboot 6x a day.

Reply to irritated

37

BV, on Oct 16, 2009 10:49:48 pm BST

Thanks James, that worked with the Reset feature so easily!

Reply to BV

38

Paradox, on Oct 23, 2009 4:27:06 am BST
  • +3

I work for Dell "Your Tech Team" (Advanced / Premium consumer support) and came to this forum in hopes to find the resoultion on the problem in this subject. The recomendations on this forum were very helpful so I'd like to sumerize the logical items that should be done when one experiances this problem.

(Vista / Windows 7 - this summer is designed for people that have an intermediate understanding of the OS)

Going to try to list things in a logical order here from simplest first

* Check your network activity in the Network and Sharing Center - verify network connection is on

* Make sure the "work offline" is not checked in Tools menu or the registry is not set to work offline
(http://support.microsoft.com/kb/195730)

* Disable all firewall software or manually add exceptions for Internet Explorer
* Verify IP address is appropriate and is set to recive an IP address automatically (http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings)

* Check Device Manager for conflics and errors (specifically under Network Adaptors)

* Reset Internet Explorer settings (http://support.microsoft.com/kb/923737)

* Reset / Rebuild TCP/IP and Winsock library.
(http://support.microsoft.com/kb/299357) - TCP/IP reset
(http://support.microsoft.com/kb/811259) - Winsock reset

* Run a System File Check for corrupted OS files
(http://support.microsoft.com/kb/929833)

* Uninstall ALL recent updates
(http://support.microsoft.com/kb/948537)

* In safe mode run all malware / spyware / anti-virus scans possible
(http://www.avg.com/)
(http://www.malwarebytes.org/)
(http://www.safer-networking.org/)

Reply to Paradox

39

john, on Oct 25, 2009 3:43:34 am GMT

I had this problem of internet connection but no web pages loading on either ie8 or firefox up until a few minutes ago. I noticed this problem occured after an early morning windows security update on 10/23/09. I uninstalled this update and rebooted. ie8 loads web pages fine now. I am uninstalling firefox now and will try a new download from the website plus I think I'll add chrome for good measure...................I hate updates sometimes................

Reply to john