Black screen at startup.

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msubhan2295 Posts 1 Registration date Monday May 6, 2013 Status Member Last seen May 6, 2013 - May 6, 2013 at 10:02 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 7, 2013 at 02:15 PM
Hi,I have an hp laptop, the model is dv7-64cl. My problem is that my screen is blackened out, it starts fine. But it shows nothing at the login screen. Although, it does show the cursor and the brightness button works and so does the light of the caps lock button. I've tried system restore too. Please help.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 7, 2013 at 02:15 PM
Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options Menu" options ( if boot menu appears, press "Esc"

key and keep tapping the F8 key)

2) Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and this time select the option

"Enable VGA Mode"

If the problem still exists then follow the step 1 and select the option "Safe Mode

with Networking". Let me know if you are still able to boot into "Safe Mode with

Networking". Let me know your Operating System also.

Good Luck
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