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New router says its connected, but won't load webpages

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Fitcardiogirl Posts 1 Registration date Thursday October 18, 2012 Status Member Last seen October 18, 2012 - Oct 18, 2012 at 11:53 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 18, 2012 at 06:43 PM
Hello,

I recently bought a new router (linksys smart wifi router N900, model number EA4500). I unhooked my old router and hooked up the new one. I use the installation cd to install. I was able to change the name and password with no problems. My laptop, phone, etc connected with no problem (showing full signal). When I try to connect to a webpage, it says I'm not connected to the Internet. The same occurs when I try to connect my laptop directly to the router using the Ethernet cable. I'm not sure what I'm doing wrong. If I connected my old router back up, it works fine. Please help!

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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Oct 18, 2012 at 06:43 PM
I suggest you contact Linksys via phone.
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