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Dell Inspiron - Restore to factory settings

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MoodyTJ Posts 2 Registration date Monday August 13, 2012 Status Member Last seen August 14, 2012 - Aug 13, 2012 at 04:50 PM
MoodyTJ Posts 2 Registration date Monday August 13, 2012 Status Member Last seen August 14, 2012 - Aug 14, 2012 at 01:54 PM
Hello,

I have been reading posts which are similar and have followed the F8 instructions multiple times but for some reason I am not getting the option "Dell Factory Recovery" option. When I click "Repair your computer" it takes me to another screen that tells me "failed because a required device is inaccessible." I have done it in the past with no problem but his time was the first time I got the error. Any Ideas? Thanks so much for your time.


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Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Aug 14, 2012 at 01:41 PM
Did you try F12 after you see the Dell logo on the screen?
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Answer 2 / 2
MoodyTJ Posts 2 Registration date Monday August 13, 2012 Status Member Last seen August 14, 2012
Aug 14, 2012 at 01:54 PM
Hi and thank you for the response. Yes I fried F12 and it takes me to a screen where I can run boot partition test or something like that but no restore settings or anything like that. I am not sure what to do now.
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