I have been trying to do a factory restore and I don't have that much time online, so any answers would be greatly appreciated.
I have a windows 7 gateway laptop and something happened to it. Before I take my laptop to best buy, I wanted to see if restoring my computer would fix the problem. I have already tried to do a system restore, but that gives me an error message when it is finished. When I try to do a factory restore from gateway recovery management, I get this message:
Hard drive configuration is not set to factory default. Restore aborted.
Is there any other way to restore my laptop to factory settings?
Thanks in advance for you help.