Problem with DVD writer

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suva - Jul 25, 2012 at 09:50 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 26, 2012 at 05:18 AM
Hello,

my dvd writer is hp. cannot work on dvd. why ? Thanks

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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 26, 2012 at 05:18 AM
Hello,

Try this 1

1) First check if it is able to read other branded DVD's.

2) Try cleaning the drive lens. Click on the below link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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