Drivers installation problem

Closed
bhawani - Aug 16, 2011 at 12:39 AM
kevin_techno Posts 45 Registration date Tuesday August 2, 2011 Status Member Last seen September 5, 2011 - Aug 22, 2011 at 06:36 AM
Hello,

i formatted my compaq laptop c-702 and tried installing sound driver i got the following msg
"driver installation failed : could not find the MEDIA DEVICE for this driver"
plz help

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3 responses

kevin_techno Posts 45 Registration date Tuesday August 2, 2011 Status Member Last seen September 5, 2011 7
Aug 22, 2011 at 06:36 AM
Go in the Device manager and go under AUDIO to see if their is an exclamation mark. If yes, then right-click and go to properties and UPDATE DRIVER>
When it asks you where to browse, you need to put your original CD in and point to the CD-Rom and the directory on the CD. It will locate and install the correct driver.
1
Anonymous User
Aug 16, 2011 at 12:48 AM
Greetings,

Check whether the driver you try to install is the good.

I suggest you return to compaq official website and download the good driver according the operating system, download and install the chipset driver because you need to install it first before other devices work properly.

Good Luck!
0
Anonymous User
Aug 16, 2011 at 06:51 AM
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe

Install this and then install your audio driver
0