Blue screen - restarting

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monica - May 24, 2011 at 12:42 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 24, 2011 at 03:41 PM
Hello,
Recently, my Window XP Notebook keeps restarting. When I turn it on, before i can type my password to log into my account, the screen turns blue for a second and says : A fatal error has occured. Windows has been shut down to protect your files. Then, it restarts and repeats the entire process.
I tried going into Safe mode when Windows starts up but it still restarts and I can't log in. I have also tried Last Known Good Configuration, Safe mode with Networking, Safe mode with Command Prompt, Start Windows Normally and Reboot but it still does not work.
Please advice me on what to do next. (Should I try "Disable auto-restart when system fails" ?)
Thank you.

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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
May 24, 2011 at 03:41 PM
If you can't start the computer how can you disable auto restart?

If you have the Windows CD you might try a "repair-install". You will find instructions here:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Good Luck
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