@ djsmurf
You are correct about Toshiba and he is the receipe to restore to factory settings.
Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partition on the hard drive which contains the same files on a recovery cd / dvd.
To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps.
ALL DATA WILL BE ERASED ON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THE POWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURING THIS PROCESS.
1) Hold down the power button for 10 (ten) seconds to switch off your machine.
Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.
2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.
3) When the machine Starts beeping; release the 0 key.
4) When prompted by the warning screen; select Yes to continue with the system recovery.
5) Select Recovery of Factory Default Software; click Next.
6) Select Recover to out-of-box state. Click Next again.
7) Click Next to Start recovery.
if anything he could always try getting an OS start-up disk depending on what he is using and A)See if he can boot from the disk and do a repair
B)Do a clean install
If what Ambucias does not work let us know
Why should ruin your comp? We have not prescribed TNT. You let us know.
Any ideas?
Sorry