Ask your question Report

Computer can not show the CD/DVD ROM(Drive E) [Solved/Closed]

coster - Last answer on Jun 11, 2010 5:50pm BST
Hello,
my computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer. How can i view it or restore it back, i am using a pentium 4 desktop computer and the make is ( Compaq)
Read more 

Computer can not show the CD/DVD ROM(Drive E) »

73 replies
Answer
+60
moins plus
glad_to_help Jan 31, 2010 11:06pm GMT
I swear this info. helps to resolve this problem for Windows XP. I had this problem and tried this -- it works!

1. Close all open programs
2. Click on Start, Run, and type REGEDIT and press Enter
3. Click on the plus signs (+) next to the following folders:

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}

4. This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak

5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6. After deleting the keys, close the Registry Editor
7. Reboot your computer
8. Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Also, be sure to check under Computer to make sure the CD/DVD drive is visible.

I'm sure following these steps will work for you as they did for me.
View all 8 comments
Sigh - May 7, 2010 8:53pm BST
Unfortunately, it didnt help me because there is no "Upper Filter" or "Lower Filter" in my details menu in that folder.
Ian - May 12, 2010 11:04am BST
This is excellent advice - thank you so much - put my cd/dvd back on track after installing 'Pinnacle' software - Brilliant !
Yon - Jun 5, 2010 12:11pm BST
Thanks buddy!!! This worked for me and I'm surprised your tips worked so nice and hassel free! Thanks a lot and good luck for you.
Answer
+32
moins plus
Shelly May 27, 2009 11:01pm BST
Ok geniuses, I have found the solution to this. Dispense with the registry fix garbage. The answer lies in computer management. Open the administrative tools and go to computer management. Open disk management. Open view, top and hit graphical. You will see the dvd rom drive. Right click on it and select change drive letter and paths. Select and drive letter and it should work. You can read about it in help.
View all 7 comments
f - Apr 30, 2010 8:43am BST
do not be smart , this is not the way it should be solved .
my be you talk about something different ,
genius
Charu - May 7, 2010 3:37pm BST
what the hell is SELECT AND drive letter supposed to mean??
this is making no sense. what do you do when you select the drive ?? Do you change the letter? If so they give you all 26 alphabets and you get another notification saying you might not be able to run programs afterwards.
Or
Do I ADD another drive letter? In which case i have to browse........

Please clarify. This absense of my drive means I"m not being able to run ANY cD!
Shaurya - Jun 11, 2010 5:50pm BST
Just remove the current drive letter. It will say that some programs may not work. Hit Ok, then select Change Drive Letter and Paths again and give it a different letter. It doesnt matter what letter it is, just dont select the previous one which was giving you problems. And it should work perfectly. It did for me. Thanks Shelly.
Answer
+28
moins plus
Julia May 3, 2010 2:50pm BST
I have the same problem. My DVD-driver doesn't work at all. When I put a DVD (movies, games etc.) in my driver, nothing happens! What should I do?
Answer
+27
moins plus
pau22 Aug 10, 2009 9:31pm BST
I was having the same problem my computer didnot ditec an cd or dvd. i try this http://support.microsoft.com/kb/314060 and a download microfost fix it and it work

hope it work 4 u 2
View all 11 comments
TWU - May 5, 2010 5:24pm BST
Didn't work. The DVD/CD drive was not listed.
Sigh - May 7, 2010 8:51pm BST
I keep seeing that link, and it doesn't work for everyone. Not even when I run that "Fix It" it still cannot detect my CD/DVD drive.
MomOfTheDummyThatMessedItUp - May 29, 2010 6:08pm BST
Thank you for the link. (o:
Answer
+21
moins plus
AFTAB9000000 Mar 19, 2010 8:47am GMT
MY CD-ROM AND DVD-ROM ICON REMOVED FROM MY COMPUTE HOW CAN I REINSTAL ROM
Answer
+20
moins plus
kgk May 8, 2009 4:12pm BST
My computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer and i checked in my system hardware,it said "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How can i view it or restore it back.
tossyne - Jan 31, 2010 1:34am GMT
My laptop is functioning properly but at times it does not recognize the DVD/CDRW drive. Pls help me out. what do i do to fix this problem?
davisito - Mar 13, 2010 3:28pm GMT
Mi CD-RW e. no esta leyendo y icono no esta
Answer
+11
moins plus
nope May 29, 2009 7:51pm BST
that didnt work shelly
Answer
+11
moins plus
avtar Jun 9, 2010 4:39am BST
my CD DVD-Rom not show please HELP ME
Answer
+8
moins plus
hafizmohammed1 6Posts March 5, 2009Registration date Mar 23, 2009 5:53pm GMT
my computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer and i checked in my system hardware,it said "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How can i view it or restore it back, i am using a intel core2duo processor and the make is ( Compaq cq 40)
babar - Sep 23, 2009 7:20pm BST
hi am using intel Centrino windosw vista 64 bit my computer is can not show CD DVD ROM pls.... hlep me
haja.s - Oct 20, 2009 6:16am BST
My computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer and i checked in my system hardware,it said "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How can i view it or restore it back, my laptop toshiba vista satalite L 300
eron jacob - Feb 12, 2010 7:07am GMT
please help me install my cd/dvd rom(drive E)
Answer
+7
moins plus
Ravi Angel 1Posts September 21, 2009Registration date Sep 22, 2009 1:35pm BST
please me, to install my cd-dvd rom.
Answer
+6
moins plus
stanko Apr 14, 2009 10:38pm BST
hello my dvd rom/rw cannot show me any dvd and vcd when that one is put in my computer and the icon now has been removed from my computer please help me
View all 4 comments
SONU - Oct 14, 2009 11:43am BST
My Cd/DVD drive not showing in My computer
and in the Device manager CD/DVD drive haves a yellow color exclamanation and
the message is error code 39 kindly specify me what can i do for this
so i can work properly

I shall be very thank ful to you
if you give me the required information

Yours Faithfully
Sonu
sticky - Aug 26, 2009 6:19am BST
Cannot find cd 's icon's in imy computer
mike - Apr 11, 2010 10:44pm BST
i have the same problem plus my cd drive wont even open only had this laptop 2 months:S
Answer
+5
moins plus
Beege Aug 21, 2009 1:19am BST
Thank you so much. I was having the same problem as others after installed some video editing software and the Microsoft fix it link worked for me. All my drives are back!
beny - Sep 27, 2009 10:38am BST
hi i am beny how you found cd/dvd-rom i cant found tell me how you restor it back please.........
Answer
+4
moins plus
beny Sep 27, 2009 10:36am BST
Hello,
my computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer. How can i view it or restore it back please tell me that is important very important........please help meeeeeeeeeeee help how can i restore that shit
Answer
+4
moins plus
Drew May 11, 2010 3:35pm BST
In my case, I have a drive letter D next to a cdrom device that isn't real and cannot be removed.

None of the options listed in the forum solve the problem for me, and I am no
newbie. I have edited the registry, disabled the SATA port that the REAL cdrom drive uses, disabled the device in Device Manager, and ran the MS fixit app. I cannot see the drive in Disk Management, so it cannot be assigned a new drive letter.
Answer
+3
moins plus
Ali J 12Posts March 22, 2009Registration date Mar 23, 2009 7:40pm GMT
You need to download drivers for it.
This used to happen to me.
Check the support site for your pc and download th e drivers.
Hope This helped.

Thank you,
Ali J.
Answer
+2
moins plus
cici Sep 13, 2009 7:13pm BST
Pau22, thank you so much!!!!! It really works. Thank you !!!!
Answer
+2
moins plus
BYRON May 1, 2010 11:15pm BST
my cd/dvd recording drive e dont work.
Answer
+1
moins plus
dhamuspace 15Posts August 23, 2009Registration date Aug 26, 2009 6:21am BST
Change the IDE or SATA cable it will work

Answer
+1
moins plus
frustrated Mar 1, 2010 9:06am GMT
Microsoft Fixit worked for me.
I have a DVDRW and a DVD ROM in my PC and for some reason,they decided not to show in my computer.I uninstalled and reinstalled them and still no go. They showed as being installed in hardware manager,and would not update the drivers.
I connected my external drive .but it had the same problem.
After running Fixit,they are all up and running again.
Answer
+1
moins plus
anjana03 230Posts February 10, 2010Registration date March 20, 2012Last seen Apr 30, 2010 8:55am BST
i think ,it is hardwere problem. so change data cable to check onces a time. if not work change new .it is better than other.
1 2 Next
Ask your question
This document entitled « computer can not show the CD/DVD ROM(Drive E) » from Kioskea.net (en.kioskea.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the licence, as this note appears clearly.
Exclusive interview for Kioskea
Paul Hermelin
computer can not show the CD/DVD ROM(Drive E) - page 2