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Internet explorer stops working with pdf file [Solved]

lost - Latest answer on Apr 29, 2013 03:36PM

Hello,
each time i try to download a pdf file from the internet, i have the following message:
internet explorer has stopped working. a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.
Therefore, there is no solution available but to go back to my home page or to the website itself and in this case, i will encounter the same problem.
this only happens when i try to download a pdf file from websites on the internet.
Plz tell me what can i do? i need to download a file urgently!
btw, i have windows 7.
Thank you

Answer

+21

Cassandra_IE_Team Oct 14, 2010 03:17PM

Hello lost,

1. Are you able to open PDF files on other browsers?

2. Is this a new problem? When did it start?

One thing you can try is to configure the browser to use Acrobat or Adobe Reader as a helper application. To do this, follow these steps:

A. Close your web browser.

B. Start Acrobat or Adobe Reader.

C. Choose Edit > Preferences.

D. Select Internet in the list on the left.

E. Uncheck "Display PDF in Browser", and click OK.

F. Restart Internet explorer.

Here's what Adobe has to say about this problem. Have a read through it and see if any of these solutions help - http://kb2.adobe.com/cps/328/328233.html

Hope this helps!

Cheers,
Cassandra
IE Outreach Team

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kit - Oct 16, 2010 10:55PM

steps A to F did it, mIne was window7

Ambucias 9099Posts Monday February 1, 2010Registration date ModeratorStatus May 10, 2013Last seen - Oct 17, 2010 05:25PM

Hello Cassandra,

It would be very nice if you became a full fledged member!

Cassandra_IE_Team - Oct 26, 2010 03:50PM

Hi Ambucias,

I'm glad these steps helped to solve your problem (you two, Angela!). I'm happy to help our when I can! And, you've twisted my arm and I am signing up to become a member now :)

Cheers,
Cassandra
IE Outreach Team

Ambucias 9099Posts Monday February 1, 2010Registration date ModeratorStatus May 10, 2013Last seen - Oct 26, 2010 04:48PM

Great! But I didn't mean an harm to your cubitus

greatful - Oct 26, 2010 05:01PM

thank you so much for your help i have been trying to fix this problem for a few days now and your tips were right on the money.
thanks again.

Thankful - Nov 4, 2010 11:18PM

Thank you so much Cassandra_IE_Team !! It really worked I can now open PDF's :)

Home User - Jul 9, 2011 01:06PM

I had this exact problem all of a sudden with Windows Vista. Steps A - F fixed it. Thank you very much Cassandra_IE_Team.

MWMS - Feb 9, 2013 03:11AM

I have the same exact problem. I have Adobe Reader XI. I can follow all your fix it steps above except step E....."Uncheck "Display PDF in Browser", and click OK". In my preferences with Adobe Reader XI there is not a listing "Display PDF in Browser". Please help me fix this annoying problem.

bob - Mar 12, 2013 07:53PM

awsom, it resolved the problem. thanks.

Nazeer - Mar 25, 2013 08:15AM

Hi ,
On My adobe reader, Display PDF in browser option is grayed out..

Please advice.

cooltoon - Apr 17, 2013 04:01AM

Thanks Cassandra ! problem solved...

lala - Apr 23, 2013 06:55AM

Your awesome!

face - Apr 29, 2013 03:36PM

I am so very happy I found you today cause my problem is now resolved... thanks a million

Answer

Angela Oct 22, 2010 08:04PM

Thanks so much!! I was having the same problem today and now it's fixed!!

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Anita - Oct 25, 2010 04:51PM

You are a star. I had the same problem and your easy to follow instructions worked. Spot on. Thank you very much.

Tdiet - Apr 7, 2011 04:53PM

Thank you very much! That fixed a the problem and it has been driving me nuts!

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kerri_lea 1Posts Wednesday February 6, 2013Registration date February 6, 2013Last seen Feb 6, 2013 07:48AM

Tried your suggestion, and it worked like a charm! Thanks so much for your help.

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josephbrown012 1Posts Friday November 23, 2012Registration date November 29, 2012Last seen Nov 29, 2012 01:41AM

Thanks for this post. i will try that.

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4p Apr 17, 2013 11:52AM

You just made my day worth it...thanks man (It worked smoothly).

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Internet explorer stops working with pdf file [Solved]

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