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1 response
HI dere,
As you have mentioned that the sound on the system is not working, could you please check that if there is any "RED X" on the bottom right hand corner of the screen on the Volume Icon. Or, else you can check in Device manager that if the sound card is disabled.
-> To get into the device manager
1) Click "START" button and in Run type in "devmgmt.msc"
2) It will open the Device Manager screen
3) IN that somewhere on the bottom you will see the oiption of Sound and controllers
4) Please check if there is any Yellow Bang or Red X on any of the suboptions.
Try these steps and also I would recommend you to please try different set of speakers to check if the speakers are working good.
Also I would recommend u to please check if the sound is full
Also I would like you to try and connect headphones to check if you get any sound on the headphones.
And at last I would recommend you to please update the sound drivers of the system.
As you have mentioned that the sound on the system is not working, could you please check that if there is any "RED X" on the bottom right hand corner of the screen on the Volume Icon. Or, else you can check in Device manager that if the sound card is disabled.
-> To get into the device manager
1) Click "START" button and in Run type in "devmgmt.msc"
2) It will open the Device Manager screen
3) IN that somewhere on the bottom you will see the oiption of Sound and controllers
4) Please check if there is any Yellow Bang or Red X on any of the suboptions.
Try these steps and also I would recommend you to please try different set of speakers to check if the speakers are working good.
Also I would recommend u to please check if the sound is full
Also I would like you to try and connect headphones to check if you get any sound on the headphones.
And at last I would recommend you to please update the sound drivers of the system.
