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Unable to see contact list on MSN Messenger 9

Last answer on Nov 21, 2009 1:52:47 pm GMT HC, on Dec 23, 2008 2:08:51 am GMT

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Hello,

I've been using MSN Windows Live Messenger 9 for a while now, but I got a new problem lately. When I open MSN, the log in page will come up. I typed in my log in name and password, but it will remain on that log in platform. I am not able to view my contact list. No error code comes up whatsoever. I am unable to use my MSN.

So I tried to uninstall it and install the 8.5 version instead, but it wouldn't let me do so.

What's the problem? What should I do? Please email me back.

My operation system is:
Windows XP
Maxthon browser

Thanks,
HC

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Ask your question Reply

HC, on Dec 23, 2008 2:11:54 am GMT

+24

By the way, before all these happened, I was asked to upgrade my MSN 9.0. After I "upgraded," this problem persisted...

Reply to HC

SSSAAAB, on Feb 26, 2009 11:46:30 pm GMT

I found a solution!
Go on ebuddy.com and you can log on your msn account and talk to your friends from your contact list on that!
its kinda different but just the style
thats what i use now.
its really helpful. and it works just the same.
so if you still have problems with your msn like me, go on ebuddy.com!!!!
its GREAT (:

Reply to SSSAAAB

micah, on Apr 13, 2009 10:31:39 am BST

How to change my friends' name..

Reply to micah

dmyers914, on Feb 4, 2009 2:03:02 pm GMT

Even I am having the same problem, but only after I upgraded 8 to the newer version

Reply to dmyers914

jojo, on Feb 27, 2009 2:22:31 am GMT

Arrggg and i thought i was the only one with this probelmm... its really annoying eh... =(

Reply to jojo

Caroline, on Mar 7, 2009 7:36:54 am GMT

+34

Im having the same trouble too! i dont have any friends now.at first,i just download the new 2009 msn. and then when im using it,my contacts are all gone..i cant believe that! and then i tried to log in in iloveim.com but it wont work either,i dont have any friends there too. and when i use my friend's email, suddenly her contacts are gone too! so,i tried to add again some people,but they said,i havent add them and they still have me on their contact list. what should i dooo?????im so stresed out right now.

Reply to Caroline

Me, on Mar 8, 2009 12:27:58 pm GMT

I just re-downloaded it and it works fine now

Reply to Me

NEIL, on Mar 21, 2009 2:57:57 pm GMT

I couldn`t sign in to messenger 2009 . go into control panel and uninstall windows live essentials . then google messenger 8.1 , install it . works fine for me . just goes back to the boring looking background . i had been unable to sign in for a week and now my friends accounts are all dropping thanks to the NEW version of messenger . my webcam works again now as well

Reply to NEIL

Rhonnie!, on Apr 27, 2009 2:35:04 pm BST

Hey Caroline! I have the exact SAME problem!!! DId you find a solution yet? I can't believe all my contacts are gone!!! WTF! I can't chat no more! Plz tell me what you did!

Reply to Rhonnie!

kiko1972, on May 8, 2009 11:23:58 am BST

When i have a new version of live messenger ,then after login i found no contacts on my list
but when i tried 2 log in on very old version i found my contcts without any problem.
but i cnt use this old version becus i cant use cam or mick

Reply to kiko1972

haay tay, on Oct 4, 2009 2:09:11 pm BST

I have the very old messenger. where i have all my contacts and i can talk to them. but now iv'e downloaded the newer version of messenger, i cant seen any of my contacts, and the messenger is telling me i have none.
what do i do ?

Reply to haay tay

suffian, on Sep 17, 2009 8:09:43 pm BST

Install a good antivirus ... ur computer has a severe attack of viruses... first format the hard disk completely and than install fresh operating system with a latest antivirus.. this problem will not happen again

Reply to suffian

iahq76, on Mar 17, 2009 8:55:27 pm GMT

Nothing work, just step back and install live messenger version 8.5 or 8.1 you may see your all contact list back.Its common problem in live messenger version 9. So keep on Using live messenger version 8.1 or 8.5 both working fine

Reply to iahq76

truflex, on Mar 19, 2009 9:00:27 pm GMT

Hi everyone. I've got the same problem, it showed up today after installing version 2009. What I did was a system restore as it was last night. It got rid of version 2009 and version 2008 was restored as if nothing happened. I logged on to msn messeger version 2008 on another PC and all my contacts were there. So don't be scared, your contact list is intact.

Reply to truflex

Kymberlee, on Mar 24, 2009 11:51:07 pm GMT

You have to reset the registry key for your contacts.
Either save and install (shut down messenger first) from this:
messenger.jonathankay.com/downloads/remove_wlmpolicies.reg

Or click RUN - regedit, and delete the policies key under HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\

MAKE sure you close messenger first. Once done, reboot messenger and it should be ok.

Reply to Kymberlee

mamarolls, on Mar 29, 2009 1:30:04 pm BST

Reply to mamarolls

iahq76, on Apr 9, 2009 8:54:16 pm BST

I can't use any older version as it says "You must update your messenger to the newest version to proceed". Also I tried that regedit thing and it didn't work. I've also tried to reinstall messenger but nothing. Can anyone help?

Plz keep on using live messenger version 8.1 or 8.5. both version never remind you to update new version, both version working fine no problem with contact list. for all who have lost contact list after installing windows live messenger 9 plz dont worry your contact list is there where you placed, uninstall live messenger 9 and install live messenger version 8.5. log in, hopefully your contact list will come back, do chat and enjoy.

Reply to iahq76

Caroline, on Mar 31, 2009 4:16:23 am BST

Hi
ive done what u said to me but it didnt work either.could u explain more about the policy key?i did go through this HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger but i think i delete the wrong key.i just find something that has the word policy and i delete it.hehe :) and i ask jonathan kay too,see if he could help me.

Reply to Caroline

Billy, on Apr 21, 2009 12:17:25 pm BST

This don't seem to make any difference :(

Reply to Billy

Matt, on Apr 17, 2009 5:20:21 am BST

Does anyone have a link to a working download for a Windows Live Messenger 8.5 setup?

I can't seem to find a working setup file... :(

Reply to Matt

vanessa, on Apr 18, 2009 10:03:31 pm BST

I found a SOLUTION!!!! i had this problem for weeks... MSN 9 beta is a piece of crap and i was even having trouble uninstalling it from my pc. but go to zap messenger.com that should remove msn 9 beta and dowload version 8.1 dont use 8.5 it wont work... 8.1 is compatible with msn live plus!! which is great. GOOD LUCK

Reply to vanessa

bethh :], on Apr 19, 2009 9:24:18 pm BST

i had the same problem as this, so i wen ton ebuddy for a few mins to see if my contacts showed up on there, they did; which was good and everything but i wanted my msn back. so i looked at this site and saw all your comments to this, so i installed my msn back again and now its working perfectly fine all my contacts are showing uo again, so i wud reccomened doinnn thaa cuz it actually works and doesnt take that longg :]

Reply to bethh :]

m, on May 13, 2009 7:42:31 pm BST

Also you can just right click and go to send instant message and it shows up...

Reply to m

Schmole, on May 2, 2009 12:12:36 am BST

I fixed it for myself somehow...

� Closed the msn messenger process.
� Went to the aforementioned registry location:
HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
� Double clicked 'ProtocolHandlerLock' and changed the 0 to a 1
� Closed regedit, and opened MSN.

All my contacts are back (but when i look back in the registry, the 'ProtocolHandlerLock' thingo has changed back to 0..... dunno what that means.

So yeh - no idea why it worked, but it did, and im happy :D

Reply to Schmole

zia, on Jul 14, 2009 9:21:12 pm BST

So u all agree to stay on msnger 8. ???

Reply to zia

Sue, on Jul 15, 2009 12:55:34 am BST

I got the same problem i can't see my contacts and when i add them again they can see me online and they can talk to me but still i can't see them ... and everytime i sign in i have to add them again ...i did everything and when i sign in any old messg. i find my contacts !!

Reply to Sue

Wayne S, on Aug 1, 2009 4:10:08 pm BST

Okay for anyone who has the disappearing contaact list i have a faster solution.

1) Open your msn and login...even though you have no contacts
2) Open your Windows task manager
3) Go to process and find msnmessenger...or something similar to that and click on it then select end process
4) Restart the msnmessnger and your contacts will be there

It works ALL the time guranteed. and WAY faster than re-installing. or downgrading

Reply to Wayne S

cheer allstar, on Aug 6, 2009 9:57:42 am BST

Hey thanks, this helped, as i had the same problem. Thanks!

Reply to cheer allstar

Rock, on Aug 30, 2009 7:27:05 pm BST

Thank you so much man, your solution is perfect.
It works with me...

Reply to Rock

jeff, on Sep 3, 2009 5:50:17 am BST

Its doesnt work at all...did exactly the same thing. :(

jeff

Reply to jeff

iraj, on Sep 30, 2009 7:03:32 am BST

Dude i tried this trick but i still cant see my contacts in my msn contact list, its really killing me damnt

Reply to iraj

Kain, on Aug 1, 2009 8:47:10 pm BST

+17

I just had this problem with the latest version and after hours of messing (and downloading which i pay per mb for) around i uninstalled it and got 8.5 from http://www.oldapps.com/msn_messenger.php then i got the same rubbish about the mandatory update after screaming profanities about bill gates and his relatives i closed the messenger right clicked on its icon selected properties and ran it in compatibility mode for windows 2000. no more forced updates.

suck it microsoft.

hope this helps you guys.

Reply to Kain

Chris, on Aug 8, 2009 4:02:25 am BST

The solution Kain offers actually worked for me. Thanks!

Reply to Chris

Andrea, on Sep 16, 2009 6:40:56 pm BST

Hi there, is there any chance you could explain this a bit better? I've tried everything else on here. Where is the option to change the compatibility? I'm using XP by the way. Your help wud be ap[preciated.

Reply to Andrea

mark, on Sep 17, 2009 10:24:31 am BST

Thanks man all good, damn mico crap dont they test anything??

Reply to mark

Lyle, on Sep 29, 2009 4:03:51 am BST

Blind leading the blind my a$$. Thanks a bunch Kain. I think Microsoft could use you in their customer support. All my contacts are back and it doesn't stop me from logging in.

Reply to Lyle

jonny901, on Aug 29, 2009 7:13:17 pm BST

If anyone has this proplem google zap messenger then download 8.1 i did and i see all my contacts again thanks for all your help

Reply to jonny901

Dark Future, on Sep 16, 2009 9:42:49 pm BST

Man...windows live messenger (latest 1) sucks BIG time...thanks to Kain...his solution works....but just wondering....... for how long.....

Reply to Dark Future

john, on Sep 17, 2009 8:39:33 am BST

I downloaded the new msn mate and wtf is with this shit i cant see my contacts and i uninstalled it and i try using my old msn that used and i cant sign in anymore coz a popup always comes up do u want the new msn and i cant use me msn

Reply to john

nat, on Sep 17, 2009 10:31:56 pm BST

Hi john ive got the smae prob !

Reply to nat

Erald, on Sep 18, 2009 10:30:12 pm BST

http://www.oldapps.com/msn_messenger.php this worked at the moment

Reply to Erald

any, on Sep 21, 2009 9:33:10 pm BST

Worst form ever

blind leading the blind

Reply to any

Keya23, on Oct 4, 2009 8:15:24 am BST

I'm gonna try kain's idea... i've uninstalled v9 like 3 times already and tried everything i can think of....still no contact list

Reply to Keya23

PopEye, on Oct 8, 2009 11:27:40 am BST

It still works today, even though I didn't have to set compatibility mode. under XP SP3. Thanks!

Reply to PopEye

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