No usb ports workClosed

Question

Hello, I have an Acer laptop running windows xp. about a week ago all of my sub ports stop working..I have 3 usb ports on this computer. When I plug a usb device into any of the usb ports, I get and error message that windows does not recognize the device and the device is unknown. I had no problems with this until about a week ago. Can anyone help me with this problem......please????

brakers · Answer

Hi There have you updated your laptop lately or installed any software. Try system restore to before the time of this happening and see what happens.

Regards Tony B.

pathfinder5x · Answer

Hey, thanks, but I've already tried system restore to a point before it happened. Do you have any more suggestions?

pathfinder5x · Answer

Yes, I have two other computers and there's no problem with usb devices being recognized.

supravat paul · Answer

my computer usb port not working (motherboard Mercury) pls answer

No usb ports work

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