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The sound in my HP laptop just stop working [Solved/Closed]

Sandy - Latest answer on Nov 2, 2012 01:33AM

Hello,
I have gone to Sounds in the Control Panel and checked all of the settings and my sound does not work. It is not muted or low - it does not work. Hoever, it does work when you use headphones.
Any ideas as to what is wrong with it? Any help would be appreciated!
Thanks,

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Answer

+244

xpcman 7222Posts Wednesday October 8, 2008Registration date ContributorStatus May 14, 2013Last seen Nov 6, 2008 01:30PM

Check your manual. Do you have a PF key or set of key strokes that deactivates the speakers?

Another problem can be with the headphone jack itself: This is what another person said:

The headphone input jack is stuck, there is a small switch inside the jack which shuts off the speakers when headphones are plugged in. When the headphones are pulled out, the speakers turn on again.

The thing you have to do is figure out which headphone jack you were using when you noticed this(i'm assuming you have 2 like mine).

My problem was that my girlfriend put an iPod video cable into my headphone jack to connect it to our stereo. It fits the hack but instead of a stereo 1/8" plug with 2 sections, it has 3 which makes it slightly longer which is what stuck the internal switch inside the jack and disabled the speakers.

Rather than bringing my computer to get fixed, I just took a pair of headphones and inserted them into the jack repeatedly, at different speeds. Mostly what worked was putting it in and pulling it out rather quickly. have a song playing looped while you do it so that you can tell if it worked or not. It will take some time and patience.

weriow - Jan 16, 2009 02:55AM

im having a reverse problem. there's no sound coming out from the headphones when it is plugged in, but plays on the speaker. I have tried plugging the headphones on both jacks, and still does not work. it just stopped working suddenly, when it was working perfectly 2 days ago. I don't know what happened. I have the hp pavillion dv6000. do you know a solution to this? thxx

j - Apr 15, 2009 08:25AM

Hello, have you found a solution to your sound issue? I am also having the exact issue with my laptop. Sound is coming through the speakers but nothing on headphone... If you know the solution and can help, I would appreciate!
Thank you
j

ranjeet › weriow - Sep 27, 2009 12:34AM

hello sir
i am having a laptop of hp6720 model.
its warranty has been over now.
for somedays its speakers is not working, even by attaching headphone its not playing any sound.
i am very upset.
plz do some needful.

with best reagrds

ranjeet

SwiftEconomics.com - Mar 13, 2009 11:42PM

You just made my night so much better with those troubleshooting tips. Thanks!

j - Apr 15, 2009 08:31AM

Hello, it seems that you understand the issues with laptops, so I thought I would try you as well :)
I have an HP pavilion dv6920 and my headphones are not working. even if I put the headphones in, the sound is still coming from the speakers. Do you know what might be the issue? this happened right after I installed the software update on sounds (which was recommended by hp).
Many thanks in advance

chai - Aug 30, 2009 02:25PM

Thanks so much dude.You idea works!!!

hp01 - Sep 11, 2009 03:12AM

Hi there,

Thank you so much for the advice it worked! It doesn't help when you're in the middle of playing a song for live performance and the sound jack won't budge. But yes Thank God for your willingnes to share.

jimmmmay - Oct 11, 2009 06:57PM

this helped me so much thanks :] ---- wouldve never figured it out

smasjkdsdhasdoi - Oct 24, 2009 05:37PM

thank you so much1!!!

Mo - Oct 9, 2012 04:20PM

You are awesome, thanks!

skittles2622 - Oct 12, 2012 11:54AM

Thank you! This worked for my Dell laptop as well. I can finally listen to my playlist while writing again!

xpcman 7222Posts Wednesday October 8, 2008Registration date ModeratorStatus May 14, 2013Last seen - Oct 17, 2012 01:27PM

you can try the Microsoft FixIt web site:

http://support.microsoft.com/fixit/?fi=50362

goregirl 1Posts Friday November 2, 2012Registration date November 2, 2012Last seen - Nov 2, 2012 01:33AM

THANK YOU, xpcman! I've been messing with the sound for weeks! Couldn't figure out what plug I could have used so I used a stir-stik. Fail! Looked around and picked up the cord to my 2nd monitor. Worked the first time I followed your directions.

Answer

+122

B Jul 17, 2009 12:43PM

How do you reinstall the sound driver settings? I am having the same problem the volume on my laptop is not working i will go to listen to something and nether my headphones or my speaker will make noise. This has happened once before and after a few minutes of fiddling it came back on but I can not figure it out this time around.

Answer

+40

Liz Jul 22, 2009 05:07AM

hey everyone, my HP dv5 has also got a sound problem. but it's quite tricky - either the system and music players sound, or sound from browser doesnt work after running the laptop for a while (sometimes 5 min, sometimes several hours). I always have to restart, then it works again...
does anyone have any idea about this?

Banu - Oct 2, 2009 02:26PM

Hi ,

I m not able to hear the sound in my laptop, its HP dv4-1114nr , whenever its not working I had to restart my laptop and it works fine.I tried to test the sound settings when its not working and that time also I couldnt hear it properly.Please help

Answer

+38

astrastar Mar 9, 2009 08:53AM

this is a common fault with these hp notebook .try squeezing the laptop along near the power button and along towards the volume button but very common near the power the sound will come on and go off when depressed theres a video of this problem on you yube.my laptop has the same problem.there must be a loose connecton near the power button.may need to be opened up and resoldered.i am looking for video on how to open the casing on my laptop.heres the link might solve youre problem , and save time install ad uninstalling drivers.

http://www.youtube.com/watch?v=tLlDLVXvRA4

Mike0005 - Apr 18, 2009 06:05PM

Heres another problem that i'm having. My sound suddenly goes mute. Speakers and headphones do not work. I would go into the sound settings and it would still show it playing and now it doesn't show the driver at all. I've tried the whole thing with uninstalling and reinstalling but nothing has worked.

dv6000-owner - Sep 6, 2009 04:18PM

Thank you! I pressed the laptop plastic above he Esc key and below the Power button and the blue LED of the power button came on and the sound started to come out of the speakers! I'll be taking it apart tonight to solder things back up.

btw, I have a hp pavillion dv6000

Answer

+16

Thandi Feb 25, 2009 07:37PM

Thanks for your advice! Really helpful! I shoved the headphone jack in there really fast and boom, speakers worked again!

Will have to go without using headphones for a while, obviously it's a little damaged....

Answer

+11

iffy Sep 17, 2009 02:14PM

hi.

can someone help me.

i put new windows xp on my dell inspiron 6400 and now the sound dont work. it just beeps.
can someone help me please.

Answer

+10

naccio Apr 19, 2009 12:39AM

I had the same problem i reinstall sounds drivers and it's working now

max - May 3, 2009 10:51AM

hi.i did not hear any sound on my laptop.

Answer

heather Sep 8, 2009 04:12PM

ohhh thank you soooo much!! the headphone thing was the problem for me. thanks!!!

Answer

l3thal Aug 1, 2009 11:36PM

thanx,

i had to play with the jack ( no pun intended ) with a song on repeat.

:)

Answer

tharris15 Aug 22, 2009 01:21PM

I was reading through all of your answers, because I was having the same problems. Putting in and taking out my headphones did work, Thank You sooo much for the idea!!!!

Answer

Rosie Aug 4, 2009 03:55AM

Thank you sooooooooo much! My heaphones were working - sound wasnt. I jiggled around the headphone jack and it worked! Yay!

Answer

-7

xpcman 7222Posts Wednesday October 8, 2008Registration date ModeratorStatus May 14, 2013Last seen Sep 17, 2009 02:35PM

You need to go to www.Dell.com and click on Support. Then find the correct hardware device drivers for your PC. Download and install the drivers. That should fix your problem.

Good Luck

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The sound in my HP laptop just stop working [Solved/Closed]

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