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HP Pavillion dv6000 Graphic Card problem

Last answer on Nov 24, 2009 9:02:39 pm GMT kamver, on Nov 4, 2008 9:21:20 pm GMT 
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Hello,

my HP pavillion dv6000 is having a problem. at start-up the laptop beeps once long and two short ones. at the link 'http://en.kioskea.net/contents/pc/bios.php3' it says it is a problem with the graphics card. the only problem for this is i do not know where the graphics card is located and how to fix this problem. if you have any possible solutions to this problem please post =)

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36

Markusen, on Aug 8, 2009 7:04:52 pm BST

Fantastic - it works !

Reply to Markusen

37

kapule, on Aug 10, 2009 1:30:46 pm BST

Trying the blanket technique at the moment on my dv6353 but mines doesn't beep at all nor does the fan come on.
the board lights up but the screen is black and i hear no noise at all from the hard drive?

Reply to kapule

38

Nasim, on Aug 12, 2009 3:47:33 pm BST
  • +2

I’ve already written how I repaired my laptop(dv 6735ee) 1st time by method given by mehmet. Well as it turns out it just a temporary solution. It did work but just for 4 days then again the same 3beeps. so this time I took it to HP customer care.

I told them that the problem is in the nvidia graphics chip so just change it. The reply I got was that they are not authorized to change a particular chip so they will probably have to change the whole motherboard. I submitted it anyway for getting a professional diagnosis. After 2 days I got a call by their engineer that my motherboard is damaged and the cost of repair was quoted to be Rs.21975($475), since my laptop was out of warranty. I was shocked, since in exactly the same price I’ll get a new/better/fast/advanced laptop.

So ASAP I called HP and asked them not to repair my laptop. I collected it from HP and took it to a local laptop repair shop in Nehru place (India). He changed the nvidia chip and the total cost repair was just Rs.3000 ($65).

It is running fine now, and I hope it will in future.
Good luck guys!!!!

Reply to Nasim

40

Katok, on Aug 21, 2009 2:31:27 pm BST

Nice...thats the tutorial that i need (how to change the nvidia chip). who ever knows how to, that would be helpful.

Reply to Katok

71

amit, on Nov 10, 2009 11:33:08 pm GMT

Nasim,

Where did you take your computer? I've found a few repair shops in Nehru place. I'm in the SF Bay Area in the US and I think it'll be cheaper for me to ship it to them.

Thanks,
Amit

Reply to amit

39

kens69mgb, on Aug 16, 2009 11:17:20 pm BST

I tried the blanket trick and it worked for a short period of time then stopped. I am an Electronics Technician and I am able to reflow the solder on the part if I could get to the device. My question is how do I get to the portion of the motherboard with the nvidia device? Do I need to remove the entire chassis bottom? If I knew where on the motherboard the chip is located I could cut a access hole in the plastic chassis to make the repairs. Is the solder joint that is overheating on the bottom side of the motherboard?

Reply to kens69mgb

46

FinalFallenFantasy, on Aug 28, 2009 11:37:51 pm BST

I was told earlier today (er, yesterday now, given that it's past midnight) that the graphics chip is right in the middle of the board so hope it helps.

Reply to FinalFallenFantasy

41

style_cool, on Aug 23, 2009 8:03:10 pm BST

I want to change nvidia chipset. it costs nearly 120$.
i'll buy it. but i don't know is this true solve.

maybe in next 3 mounts it'll repeat.

Reply to style_cool

45

FinalFallenFantasy, on Aug 28, 2009 11:36:00 pm BST

Thanks, but that's the problem - I want to try the method suggested by mehmet and JJ, but it won't turn on in the first place, and when it does, it freezes on the 'loading Windows' screen, so I was wondering if I should just leave it frozen to see if it heated up enough to try the suggestion. Thanks anyway.

Reply to FinalFallenFantasy

48

style_cool, on Aug 29, 2009 3:13:17 pm BST

I solved this problem. go to notebook service
100$ , nvidia chip reinstall. there was connection problem. it only worsk in hot.

now , it is working good.

i recommend notebook cooler.
i use REXPO , very silent. Tempature decrease 10C. it's fantastik and so cheap.

Reply to style_cool

51

FinalFallenFantasy, on Aug 31, 2009 7:43:25 pm BST

Well the blanket trick has appeared to work - it turns on now, yet my laptop still freezes every few seconds, which is irritating. But now at least I have most of my files on a USB so I have access to them at any time rather than having to buy a caddy. Thanks, Mehmet!

Reply to FinalFallenFantasy

52

MrSirius9, on Aug 31, 2009 10:44:41 pm BST

Mehmet you're a genius! worked for my pavillion dv6000 too!
Don't know for how long but at least I now have the opportunity to backup my files..
Thanks again!

Reply to MrSirius9

53

MrSirius9, on Sep 2, 2009 12:33:09 pm BST

Damn, now I have to do this every time I want to get this thing booting :(

Reply to MrSirius9

54

frox, on Sep 6, 2009 7:00:51 am BST

Another happy success for the blank method.
I only hope it lasts....

Reply to frox

55

kaween, on Sep 6, 2009 2:21:11 pm BST

... temporary fix at most. Even a reflow won't keep working if you're not solving the issue that causes this in the first place.

Disassemble the HP in question (field repair guides from HP are pretty easy to find on the net for most models), remove all tape/meltable shielding from the pcb (if you don't, tape will melt or curl up, actually REMOVING SMD components from the PCB as it curls up !), get some first grade flux, inject it under the nV core and try a "reflow with the paint-gun trick" if you don't have a real reflow station. If you do it correctly (guides can be found everywhere on the net, but none of them can be called "exact science" when you're doing this with home-garden-and-kitchen tools) AND make sure you tackle the really bad cooling problem of all DV2/3/6/9's by using a copper shim on the nV chip. This way, your machine can work for another year or two. Using a copper shim instead of the worthless "sticky tape" heat transfer which HP uses will drop the temperature on the nV core by 20°C Centigrade or better when done correctly. If you don't solve this, you're waisting your time as renewed failure will be a question of days or weeks at most.

Ultimately, the HP will fail completely there's -no- avoiding that, but I've done quite a lot of these kind of "quick fix repairs" and they work BETTER than what HP's service dares to present as "repair".

Reply to kaween

56

kaween, on Sep 6, 2009 2:29:44 pm BST

... and to illustratie my point : I'm typing this on a revived Compaq V3000 AMD machine (HP DV2000 lookalike) which had the same probleem (video dead). Before the reflow, the nV7300 went to 76°C IDLE (yikes) and fan at full. After reflow and copper shim repair, the V3000's nV7300 now runs at 54°C. The machine is much, much cooler and doesn't need any extra external coolpad or what else to reach this result.

Be advised though, even this is no permanent solution as only a real reballing instead of a reflow really takes care of the problem. Also note : upgrade your bios'es. HP (like many other brands) forces the system fan to run at higher speeds and more often to try and keep the machine cooler, and combined with the actions I discribed earlier, this does make your machine last a couple of years longer.

Reply to kaween

58

thecritic, on Sep 12, 2009 5:08:33 am BST

Holy crap! i tried the turning on my laptop covering the fan vents for about 45min, then restarting, and it freakin worked! hp help told me about 400 to send it in and fix the issue, i was ready to buy a new laptop and give up, but i figured i would give anything a try since either way it was over, but it worked! i just turned on my laptop, covered it w/ a blanket for about 30min, made sure it got good and hot, turned it off, and hit the power again when uncovered, and to my surprise, it popped on! my screen worked again. so far i've turned my laptop off and on agian 3 times today and it's worked every time. not sure if this will be a long term fix or what, but it's working now and i'm happy, heck i'm using it now to type! either way, it's worth a shot. seemingly it's worked for several other people, as well as myself, so what's to lose? that's what i figured, and i'm now a happy camper w/ a few extra bucks in my pocket save from not having to buy a new laptop! i can't thank whoever that is enough right now! same principle as taking your laptop apart and heating the video card, just a backwoods way that still works!

Reply to thecritic

62

Nasim, on Oct 4, 2009 1:30:19 pm BST

Guess what i found out on these websites.

http://www.hplies.com/

http://www.nvidiadefect.com/

the problem which we are facing is a scandal by HP and nvidia. join these forums. if lucky u can even get a free repair(which apple has given to its every costumer).

Reply to Nasim

81

 style_cool, on Nov 24, 2009 9:02:39 pm GMT

Hi guys,

I find a complately full only one super solution for this problem.
It's easy.

SELL IT!

try to repair nvidia chip, take the notebook repair service. buy 100$ for chipset repair.
and in the next day , go another computer seller shop , sell 333$ ( it must run )
for dv2172ea
( i did this in Turkey İstanbul last month )

I HATE HP

Now I use Acer Ferrari one 200 . It's fantastic. cool, quite , fast , perfect. i recommend it.
Loves to acer...

Reply to style_cool

67

newbieTech, on Oct 31, 2009 4:03:31 pm GMT

I just wanted to say, THANK you FOR THE REMEDY!!!!! i almost threw out my dv2000 out the window...or bought a new motherboard..its back to working order...for now.LOL
i tried the taking the HardDrive out, Turn on. then off. then put everything back together...BAM HP screen..
thanks again!!!!

wish us all luck now.LOL how long it will last...

Reply to newbieTech

68

Zorro, on Oct 31, 2009 7:10:03 pm GMT

I did the thing where you tape paper over all the vents, turn it on, cover it in a blanket, and let it sit. I let mine sit for a few hours (~3 hours) because it will automatically turn off once it gets too hot which in turn lets it cool down slowly. Afterward, I put in the hard drive that I removed earlier (because I didn't want it to possibly get damaged by the heat) turned it on and VOILA! IT WORKED!

THANKS!

Reply to Zorro

72

amit, on Nov 11, 2009 8:07:05 pm GMT

A lot of people have mentioned the reflow method. Here are a couple of vids from youtube that may help.

http://www.youtube.com/watch?v=ctHTF3oNdxI

http://www.youtube.com/watch?v=CgTbkTK2iwk

I contacted HP Support but no help for me. I was told that my dv2000 model wasn't covered because it didn't have an AMD. The email is below. So, this not an nvidia / HP issue? It's because of an AMD incompatibility?

Your computer is not part of the Limited Warranty Service Enhancement, because we are just having recall for the AMD based computers, Because its only AMD that is having compatibility issues with the motherboard that we had manufactured. Your computer has an Intel chipset which doesnt have any compatibility issues with our system..and the product number is not qualified too..if ever well be repairing your notebook, it will be for a fee.

Your HP Tech support,

Jeremy

Reply to amit

73

HP, on Nov 12, 2009 1:28:52 pm GMT

I got the same problem with 2 DV9000's... :/

Reply to HP

79

SierraLeone, on Nov 22, 2009 4:35:06 pm GMT

Hi,

My DV6000 is beeping 3 times but then repeating that another 5 times before becoming silent. Also it is flashing on the Caps lock and Num lock 3 times - which I have read is a memory problem.

Am currently trying the blanket method Mehmet suggested but am wondering if I have a different problem to y'all??

Reply to SierraLeone

80

jy21, on Nov 24, 2009 1:03:02 am GMT

Wow that blanket thing is amazing!!!

Reply to jy21