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After Windows Updates, Can't Start Computer!

Last answer on Nov 14, 2009 8:45:10 pm GMT Jianna, on Oct 30, 2008 2:26:13 pm GMT 
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Hello everyone,

First of all, I want to state I really don't know too much about computers. I know a little but I really don't know all the names/fuctions/etc. and I'm going to try and make this say exactly what my computer is doing but I may have a few of the words jumbled because my computer is at home being stupid and I'm at work trying to earn money to buy a new one. :p

Anyway, last night my computer automatically restarted itself in order for my latest set of Windows updates to take affect. After it restarted, it came up with the usual screen that states it is installing the updates, Step 1 of 3 and then the percentage of it being complete. After completing the first and sometimes the second step, my computer will suddenly restart again and then the screen with state "Loading Files" and then come up with a screen that says Windows could not start and that it is scanning the files to repair. After doing this for several minutes it tells me that it must restart and to click "Finish" to restart. I do so and my computer restarts and then loops right back to the Installing Updates screen and once again, after completing Step 1 or Step 2 it restarts and goes to the Loading Files screen and then to the Windows cannot start and the the repair scan. It looped like this all night long and then again was doing it this morning when I left for work.

Any advice/suggestions would be greatly appreciated!

Opearating System: Windows Vista

Also, I don't really know how to do a System Restore and am concerned I will loose all my files. I also don't have a backup, though most of what is on my hard drive is music (all gotten in the legal way though a complete pain to import).

Configuration: Windows Vista
Internet Explorer 7.0

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1

Ban, on Oct 30, 2008 5:45:00 pm GMT
  • +38

When your system boots or restarts again press the F8 or tab key it will take u to the choice screen.
select the last known good config option.
hope it will work.............................................

   
Reply to Ban

18

Mari, on Feb 26, 2009 12:22:56 am GMT
  • +5

Hi Ban i do what you said but nothing happened it still doing the same..

   
Reply to Mari

2

ssjkell, on Oct 31, 2008 10:04:19 am GMT
  • +3

I have pretty much the same problem as you. I also ran system restore, which reinstalls the files to how they were before the update occured. Unfortunately, this never completes and i am left with the problem of my laptop not being able to get anywhere. I blame microsoft for sending an incomplete or pretty f***ed update, as i also know of a friend whose laptop did exactly the same, she had a full backup though so hers is up and running again.

   
Reply to ssjkell

3

Shara808, on Nov 19, 2008 2:33:29 am GMT
  • +84

I'm having the same problem. My computer gets stuck on "configuring updates 1 of 3 0%... 2 of 3 0%... 3 of 3 0%", shuts down and restarts to the same configuring prompt. I restored to a previous date over the weekend, but have since shut my computer down and I'm now back to "perpetual configuring." Is there a way to get around the automatic updates if I happen to get my computer restored again? Or at least skip the updates that are causing so many of us problems?

   
Reply to Shara808

12

Soni, on Feb 16, 2009 1:33:52 pm GMT
  • +20

Hi!!
my name is Sonia,I've got a sony vaio with windows vista that is driving me crazy.It's stuck with the 3 update and the shut down and stars again.the same as yours. I've tried f8 and all the modes, but with any luck.I've got a report inside to hand in to the uni and I cant do anything!!!!!Did u repair at all??Could you tell me how?I really really I would appreciate the help.
Thak u!!!!!!!!!!!!!!!!!x

   
Reply to Soni

62

Billy Kidd, on May 31, 2009 4:33:32 am BST
  • +2

Insert backup boot disc or Windows Vista. When the boot comes up, let it open the systems. Then go to Start , All Programs, Accessories, Systems Tasks, System Restore. Click on the restore point and let the machine go back to where it was before the download/update. Don't download Service Pact 2 for Vista until the problem with it is fixed. If you used the Vista disc to boot, it has different options. Follow that to go to a restore point.

   
Reply to Billy Kidd

89

Mukesh Goel, on Jul 22, 2009 8:51:09 pm BST
  • +9

Can I use 'System Restore' even if System does not boot up. Can you Please explain to me the detailed steps to achieve so.
I have a Dell Vostro and I have a Dell Restore CD (which I got, when I bought the laptop).
Currently when I turn on the screen, System does show the light (which indicates that System is on) but screen remains blank. How can I boot using the Dell Restore CD and then use System Restore to a point, when Computer was booting normally. I don't want to loose the data nor do I want to reinstall programs.

Thanks
Mukesh

   
Reply to Mukesh Goel

76

bartjuuhn, on Jun 17, 2009 6:09:17 pm BST
  • +7

I have this problem to and I have a sony vaio laptop too. Do you have an VGN-FZ11E?

If I want to start up my pc I can chose 'System Restore' or 'Start with normal setting' when I do one of this i always get the same screen, when I press enter on 'Start with normal setting' it runs and when the screen with the blocks of microsoft is getting away i get a blue screen, and then the pc start up again. When I press enter on 'System Restore' it load the files and give the screen with the blocks and if it goes away I get an black screen and then I get a black screen with the mouse on and then it doen nothing anymore.

Can sombody help my? I really need that pc, I have prgrams installd on the pc that i can't install an anyother pc.


Thanks

bartjuuhn


My english is not so good, I speak dutch.

   
Reply to bartjuuhn

85

shiv, on Jul 19, 2009 8:28:28 am BST
  • +1

Good afternoon sonia my self shiv as i have read the problem that u have got on ur pc so just once install the OS and should b the clean installation means all the drives should b formated ok .

   
Reply to shiv

91

sulaman_sadiq@yahoo.com, on Jul 28, 2009 4:08:57 am BST
  • +1

Hey go to system msconfigure and unchecked to all startup item

   
Reply to sulaman_sadiq@yahoo.com

107

ben ya, on Sep 3, 2009 12:17:03 am BST

Um, how??

   
Reply to ben ya

118

 rothe doc, on Nov 14, 2009 8:45:10 pm GMT

Click Start, then go to RUN click that type (msconfig) press return, be careful on what you untick.

   
Reply to rothe doc

45

wyatt2600, on Apr 12, 2009 5:04:35 am BST
  • +19

I have a dell Inspiron with Vista Basic and had the exact same problem you guys are having . WIndows update stuck on Configure 3 of 3, 0% then keeps shutting down and starting back up., then shutting down. Endless loop. I ended up working around it by pushing f8 at startup and restoring the computer to Factory Settings. Unfortunately, I of lost the small amount of data I had on the computer. Only had the computer for a week or so this was fairly painless. I have since shut off Automatic Updates but I am still concerned about updating vista.
Any other advice is appreciated.

   
Reply to wyatt2600

66

Brammy, on Jun 4, 2009 8:19:05 pm BST
  • +2

Now this is either a virus that spreads quickly through the network (I am password protected for file sharing) or a glitch in MS updates. I had the exact same thing not one just one computer but on three shortly after installing the latest SP2. Each comp has a different antivirus software (AVG, FSECURE, and NORTON). 2 Toshibas and one Gateway What I wound up doing on two of the three was just restoring by choosing the off button and restarting the comp with restore disck in the drive and holding CTRL C. on one and booting directly from the disk. on the other, it was past that point and had to go into Safe Mode to repair and got msg SYS restore was already running after waiting about 10 minutes SYS restore came up and I was able to restore to an earlier point. Still haven't redownloaded that update on number three. Once it starts the endless Config of updates I have found that nothing but the above worked. Not one of the above antivirus software suites detected anything so I am inclinedto believe it may be MS's problem.

   
Reply to Brammy

105

Dazman33, on Aug 28, 2009 3:03:31 pm BST

Shara, how did you fix this problem???

   
Reply to Dazman33

4

alydeard, on Dec 18, 2008 1:31:24 am GMT
  • +2

Hey,

Recently had the same issue with Vista too. I read some where else that if you install the Vista SP1 Service Pack and then try to install your updates after that, it would work. I tried it and have finally had some luck. Hope this works!

   
Reply to alydeard

6

ImGina, on Jan 18, 2009 5:43:39 pm GMT
  • +7

What if you did the Last Known Good Config and that didn't work? Im running Windows Vista on a laptop. This happened once already but Im not sure how I corrected this. I had disabled automatic updates (hoping to avoid this problem again) but it seems to still be running updates automatically.

   
Reply to ImGina

5

rahul, on Jan 10, 2009 9:14:04 pm GMT

Ok now what u can do is if you have the windows xp cd run a repair installation and everything will be back
this is te link to do a repair http://www.techspot.com/vb/topic8356.html and the best part is you will not loose any of trhe data.
regards rahul

   
Reply to rahul

7

co, on Jan 19, 2009 12:29:41 pm GMT
  • +10

Take your PC and throw it out of the window.
Microsoft sucks

   
Reply to co

19

wat, on Mar 3, 2009 2:45:07 pm GMT

Are u idiot or something?

   
Reply to wat

20

Mari, on Mar 4, 2009 2:35:06 am GMT
  • +6

FYI I'm not Idoit!!!! and anyway I already fix my problem....Thanks for your very kind reply:P

   
Reply to Mari

39

Lazylemming, on Mar 24, 2009 12:28:52 am GMT
  • +2

I think he meant the guy that posted you should trash your PC for having microsoft software...

   
Reply to Lazylemming

8

Quasarz, on Feb 13, 2009 8:09:51 pm GMT
  • +1

Ok here is how you fix this problem.... If your pc doesn't work after installing windows update, It's mainly because there could've been an error while windows was updating new protection software,, So what you do is....
Go to safe mode... Resotre system to : before installing updates.. After this windows will try to re=install the update once again.. and the same problem shouldn't happen again...

Hope this helps.

   
Reply to Quasarz

13

Soni, on Feb 16, 2009 2:37:51 pm GMT

Hi Quasarz!!
I've got the same problem.Im trying to restore it as you say with different modes,but does not work.Get stuck configuring the stage 3,then the laptop shut down,shut on and again the same screen trying to configure the damn stage.as never star up,i can do anyhing at all,and dowload a windows repair tools, but doesn work neither.
Please could you tell if I've got any possibility to repair it???
Please please!!!!!!!!!!!!!!!!
Thanks a lot in advance!!
Sonia

   
Reply to Soni

15

Quasarz, on Feb 17, 2009 10:00:18 pm GMT

Ok, if it got stuck in 3.. It means Something with the hardware... What you might want to do is.... (this is an Advance) Open your pc.. Remove the ram, and Place it back in. The computer keeps on freezing becuase the Memory ram is pilleed up with some virus, So you might want to either, Reboot your computer, or Upgrade the ram.

in the mean while try Removing it and Replacing it back it. it should be ok.

   
Reply to Quasarz

61

daddyjames, on May 23, 2009 3:07:05 am BST
  • +1

Hey don't know if u fix that problem with ur pc update problem I had the same problem and i was able to fix it and it work I downloaded the vista recovery and use utorrent to download the files. then used Iso Recorder v3 to burn onto disc. then re-boot pc and boot from cd at first it did like the system recovery did. then it did the same update problem then I try again and got and list of options heres a link to see what im talking about http://www.downloadsquad.com/...
and then I pick the earliest restore point and it worked

link to vista restore
http://neosmart.net/blog/2008/download-windows-vista-x64-rec­overy-disc/

link to utorrent
http://utorrent.com/downloads
hope this helps

   
Reply to daddyjames

114

Arashii, on Oct 29, 2009 10:40:36 am GMT

YEAAAA!!!
SAME HERE!!!!
my 64-bit vista kept being like that...
and unfortunately,,, i was downloading games,, and playing them while updating the windows update !!!
now the only option is to restore to the point bfore installing the windows update??? hell yeaaah!

   
Reply to Arashii

108

ben ya, on Sep 3, 2009 12:21:18 am BST

I cant go on safe mode or login

   
Reply to ben ya

9

Rangerdoc, on Feb 14, 2009 7:10:12 pm GMT
  • +2

I don't have that option under safe mode... only "with networlng" or "with commnad prompt". Neither works. "Last configuration" won't boot either. I can't even get to system restore.

   
Reply to Rangerdoc

10

QuasarZ, on Feb 15, 2009 7:32:14 pm GMT

When ask to choose from, Safe mode, With Network, or Command promp.. Choose... either, Safe mode. or Safe mode with Network" Either... What you want is, to go into windows. Remember safe mode, Is running the basic Files needed to start windows. Once in windows.. Go to START. Then go to system restore. And choose to restore before the installation was launch. Hope that helps.

   
Reply to QuasarZ

88

me, on Jul 22, 2009 4:05:32 pm BST

RangerDoc, did you ever get your machine to work, without restoring to factory setting? if so how?

   
Reply to me

11

rangerdoc, on Feb 16, 2009 2:48:30 am GMT

It was stuck in the "configuring update" loop even in safe mode. Since I don't have a Vista DVD (gee, thank a bunch Dell), I downloaded the Windows Pre-environment from Microsoft's website. Booting with it has the basic repair & restore point options just like an OS DVD would.

Thx for the help though.

   
Reply to rangerdoc

14

rangerdoc, on Feb 16, 2009 2:52:13 pm GMT

FYI, here is the link to instructions on how to download a Vista recovery disk image.
This is not a system disk, but merely a bootable disk to allow you to access the recovery console when other methods don't work.
http://neosmart.net/blog/2008/windows-vista-recovery-disc-do­wnload/

   
Reply to rangerdoc

16

Strider, on Feb 19, 2009 2:59:07 am GMT
  • +2

I'm having the same issue as Soni. My computer keeps going to the configuring updates screen 3 of 3. It perpetually updates and restarts to the same screen. I've got to the recovery tool, but I have no repair points! Safemode has the same problem, it won't go past the update screen. I don't want to lose everything on my harddrive by restoring factory settings. I'm running vista on a dell xps m1210 labtop.

   
Reply to Strider

17

Andus79, on Feb 21, 2009 5:04:30 pm GMT

I have followed the discussion as i also had the problem by installing the windows vista service pack 1 and then thereafter NOT being able to start my computer at all. I tried to restore to earlier point by using windows system restore from my windows vista DVD, but without luck. Then i tried to repair it also using my Windows vista DVD, and this helped me, after that i was able to restart windows vista as earlier.

But you must use a windows vista CD/DVD because not even restart in safe mode where possible, because the system crashes before entering start-up of vista.

It´s typhical microsoft to release an update which destroys the computer, basicly i´m feed up with service packs that dosen´t work.

   
Reply to Andus79

21

delilah, on Mar 4, 2009 5:05:25 am GMT

I am also having the same problem. The installe did not work all the way now I can not get my system to start. Vista is really a mess. None of my hardware works on it. Now I don't even have a work computer. If anyone has a solution please post it. I have tried the f8.

   
Reply to delilah

22

hike108, on Mar 4, 2009 3:57:50 pm GMT

After automatic MS updates of 2/25/09, text entry became slow and jerky, and the browsers crashed repeatedly. I tried to restore to a previous point, but then the browsers refuse to open and the computer is very unstable. I ran scans: no virus, no spyware. The computer shop now says that the Service Pack 3 corrupted Windows due to inocomplete installation or uninstallation. They are wiping the hard drive clean and will need to reinstall windows. The keyboard may also need replacing. Thanks, automatic updates! (This is a Dell Latitude 131L laptop with AMD processor.)

   
Reply to hike108

23

Brien, on Mar 6, 2009 2:56:07 am GMT

Im having the same problems as everyone is. My windows wont even load ive tried the system restore,safe mode, and last good known configuration none of it worked. I'm a college freshman and I have a lot of essays and school work on my computer that I really really need. someone please help me asap truely appreciate it

   
Reply to Brien

24

Quasarz, on Mar 6, 2009 6:14:27 am GMT
  • +2

Try changing your Memory ram... or Take it out and put it back in... It has to be a problem with the Ram or something... Afterwards you should be able, to enter safe mode, and restore your system

   
Reply to Quasarz

25

Brien, on Mar 6, 2009 4:32:49 pm GMT

Idk what my ram is. I took out two green chips and placed them back in idk if it was my ram or not

   
Reply to Brien

26

Brien, on Mar 6, 2009 4:50:58 pm GMT

I mean where it is

   
Reply to Brien

27

dude, on Mar 7, 2009 8:21:40 am GMT

I had the same problem of my laptop restarting ova n ova.
had to do system restore.
but now the restored files dont wanna work

   
Reply to dude

28

delilah, on Mar 8, 2009 7:55:25 pm GMT

I am having the same problem. I have tried f8 , i have tried safe mode, I have taken the battery out and let it set for 24 hours nothing works it still will not start I just get a blue screen.

   
Reply to delilah

29

Manhattan, on Mar 9, 2009 1:05:03 am GMT

Blue screen = Computer crashing, Crashing = Lack of memory RAM, and Hardware problem.. try upgrading ur RAM, Might have a VIsual Cirus.

   
Reply to Manhattan

30

Evan, on Mar 11, 2009 12:04:13 am GMT

Hi I have the same problem but I can't even start it this blue screen comes up and says Windows has detected an error and so on and says stuff like BIOS shadowing but I have the disk for windows XP service pack 2. thanks if u could help

   
Reply to Evan

31

Ann, on Mar 11, 2009 9:02:05 pm GMT
  • +1

I have this same problem. The system is booting but it shows black screen on the end. Cant see my desktop, cant see anything. What I can do to repair it? Just to mention I have laptop and never receivrd CD with windows vista.

   
Reply to Ann

34

Alice, on Mar 14, 2009 4:25:04 pm GMT

If anyone can help Ann I would appreciate an answer to this question. I did Xp updates but wouldn't reboot all it shows is my processor logo and the DVD drive clicks acouple of times then everything starts all over again. Can't see anything but black and logo. Please help.

   
Reply to Alice

37

Bod, on Mar 16, 2009 8:25:43 pm GMT

I just got a custom built comp with vista, same problem I have done system restore twice now and am very peed off, seems this is a very common problem with updates from microsoft which are causing the problem as the updates do not go in correctly, it,s going back to the shop as I've had it with it

   
Reply to Bod

42

notadellguy, on Mar 27, 2009 4:57:48 pm GMT

OK FIRST OFF if u didn't build it yourself and u got it from a shop ITS NOT CUSTOM BUILT! so the problem could still be hardware and no necessarily the update. second, if ur sending it back to the "shop" its because your too lazy to try and maybe understand how the whole computer thing that u like to use even works. its all about problem solving and troubleshooting. you have the resources to figure it out but its easier to bitch and say a company sucks than to admit hypocrisy.

   
Reply to notadellguy

44

siraj333, on Apr 5, 2009 11:11:23 am BST
  • +9

After upodating is completed my computer doesnt start. i tried everything, restoring system, safe mode and last good config choice i ust cant get into the window anymore i realy regret updating my computer

   
Reply to siraj333

46

nothing speshel, on Apr 16, 2009 7:40:00 am BST
  • +2

Try the following:

while rebooting press F8, then choose "Start Windows in safe mode with comand prompt". In the comand prompt just write in %systemroot%\system32\restore\rstrui.exe if you have windows XP, to VISTA it should be the same. You can try to start the WinXP Setup CD and choose repair, when comandpromt appears just type in this line "%systemroot%\system32\restore\rstrui.exe" without brackets.

   
Reply to nothing speshel

47

buckeyepost, on Apr 16, 2009 1:20:26 pm BST
  • +3

So, will this wipe out my hard drive? I have lots of files that I could lose and I don't want to go through the hassle of the HP back-up if I don't have to. Fyi, my 6720s is also looping in the boot to the 3 of 3 at 0%.... what a kick in the dick this is....

   
Reply to buckeyepost

51

nothing speshel, on Apr 17, 2009 12:51:40 pm BST
  • +1

No, it's just windows recovery

   
Reply to nothing speshel

53

Ida, on Apr 19, 2009 3:48:04 pm BST
  • +3

Where can i get the windows vista cd/dvd software? my computer did not bring it! and im having computer problems like everyone else here!

   
Reply to Ida

92

C4 Consulting, on Aug 5, 2009 6:22:44 am BST
  • +1

Hi Idra,
Alot of people seem to be suffering from not having the vista install cd and thus they are not able to access the recover tools.
For everyone who has not been able to do this I thought I would provide the repair cd link.
Simply download the file, burn the iso file using nero or alternative burning software. pop the cd in your pc and reboot, please note this cd will not allow you to install vista only repair it
Best of luck and hope this helped
p.s the link is http://www.c4consulting.com.au/downloads/1Vista%20sp1%20repa­irONLY%20disk.iso

Kind regards
Jo-el Huber
C4 Consulting
jhuber@c4consulting.com.au

   
Reply to C4 Consulting

103

TAT, on Aug 21, 2009 3:10:20 pm BST

Hello there!
Will that Vista repair tool help me if I cannot boot in the normal mode? I had an infected notebook and used the Windows Vista operating system restore disk to boot from it and install Vista Business without saving any old files on my notebook. Then I installed McAfee antivirus. Then I tried to play a DVD but everything crashed saying that windows updates were not installed. I went to search for updates and found 72!! I downloaded them all during about 1 hour, then they were installing but at the end NOT all were successfully installed. I downloaded a DVD-decorder Power DVD for Windows Media Player which said upon installation that it may not have installed correctly. then I left computer on and fell asleep. In the morning the screen was all black with nothing moving. I tried to restart the computer, in normal mode I could not start, black screen and nothing else... In the safe mode I managed to start, but then I have no clue what to do further... does anyone have any idea what may be wrong and what I can try to do?

   
Reply to TAT

111

c370872, on Sep 20, 2009 5:50:46 am BST

Hi,

I am wondering if you have something similar like the below but for Windows XP ?

Thanks

http://www.c4consulting.com.au/downloads/1Vista%20sp1%20repa­�irONLY%20disk.iso

   
Reply to c370872

117

Walt, on Nov 10, 2009 8:02:13 pm GMT

This support disk works, why doesn't it show any booting process or diagnostic configuiring?
Is there a boot sequence that can be selected in Vista?

Thanks,
Walt

   
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