I have Microsoft office 2003 and Windows XP home. When I try to open an email attachment that is a word document Outlook crashes. This happens with both attachments I have opened in the past and still have in Outlook and new ones. Photo's and PDF attachments open fine. The problem started yesterday about a day after I scanned the computer with AVG free edition, Lavasoft adaware, and spybot. adaware found some cookies which I deleted and the other 2 found nothing. I had had a strange message from AVG about a Trojan for which it couldn't find any of the files which were supposed to be infected which lead me to scan the computer. Any help appreciated.
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Outlook won't open word attachments [Solved]
cmg - Latest answer on Apr 9, 2014 11:41AM