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Unable to boot XP

Last answer on Nov 6, 2009 10:41:33 pm GMT johnwills, on Oct 9, 2008 5:32:26 am BST 
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Hello,

My machine has suddenly decided to stop booting, tried booting from safe mode (all options), but it hangs after Mup.sys. Tried booting from CD to get to the recovery console but this hangs after "Setup is starting windows" message.

Machine spec;

Asus P5Q Delux Mainboard
Intel Core 2 Duo 2.66
2GB Ram
Sapphire HD3870 512 Graphics card
320Gb harddisk
Aplus Case

Any ideas??

Configuration: Windows XP
Firefox 3.0.1

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1

signaldown, on Oct 9, 2008 2:38:59 pm BST
  • +3

Im afraid that your windows is corrupted and hence i would recommend you to do a complete clean install of windows or else what you can do is to just try to setup the windows without formatting the drive

   
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2

johnwills, on Oct 15, 2008 11:40:16 am BST
  • +1

Managed to fix this, I removed the hard disk and connected it onto another machine, copied Mup.sys from the machine over the original on the hard disk from the failed computer. Connected back up and and to my surprise it booted OK.

   
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7

Juanito, on Jan 7, 2009 2:41:46 pm GMT
  • +2

I tried your solution but it did not work for me...

   
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18

NEU, on Oct 19, 2009 10:18:16 pm BST

The computer you copy the file from MUST HAVE the same configuration of your computer.....

   
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3

shahbaz, on Oct 16, 2008 8:55:58 am BST

Same prob plz do let me know if u get any suggesstions for that

   
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4

siddharth, on Nov 20, 2008 1:58:02 am GMT

I have some strange problem , today i have replaced my hard disk
i have,

seagate 250 gb sata hdd
asus mn 2 mx se motherboard
2 gb ram
8500 gt graphics card
5200+ amd athlon processor

windows xp sp2

7 days ago , I had tried to install avast! antivirus on my previous hdd , that time my computer got hanged while restarting and hdd got corrupted . After this i thought their might be a possibility of bad sectors , so i replaced my hdd.
After this i brought my new hdd and tried avast! on my pc , my pc again got hanged,Then i installed kaspersky on
my pc.Now while scanning c: it gets hanged, then i have only option to restart my pc.I am totally confused about what to do and what not?.Also while checking disk drives while booting my pc gets hang.

Can anyone suggest me any solution?

   
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5

Dan Dar3, on Nov 27, 2008 3:50:07 pm GMT

I think in my case the problem is with AVG Free. It all started after installing XP SP3, but I managed in the past to go in safe made, uninstall AVG and then even install back in, then it worked for a few good weeks and so on.

Now, things got worse cause I can't get into safe mode, just hangs with mup.sys in safe mode boot screen and i can see the hdd lights going like it's Christmas already!

I'm almost of any options but to reinstall XP...

- Dan

   
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8

Dan Dar3, on Jan 7, 2009 2:52:13 pm GMT
  • +1

Final update - I did let the Windows do the boot work (trying to go into Safe Mode, last message on mup.sys and hdd working hard) and finally after a few good minutes it went into safe mode and managed to uninstall AVG Free 8 and it worked fine since.

Apparently MUP.SYS is the last driver being loaded, it's not necessarily the cause of the problem - what Windows does afterwards is not well unknown...

   
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17

Mayank, on Aug 28, 2009 10:48:42 am BST

Go to the regedit and delite old avast regestry and after install new verson avast

   
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6

glhmedic, on Jan 1, 2009 6:13:28 am GMT

I have had a similiar problem. I was trying to get a game Company of Heroes running after i tried to update the game. In anycase I looked up the solution on the net and it sadi you should update your drivers. Well I went to Microsft website and it ran a program on it to see what I needed. It then loaded updates and said to restart the computer. I did this and it gve me the BSOD. I tried booting into Safe Mode but the same thing happened: I got a series of gibbersih stopping at MUPS. Then the computer busy lite went crazy. I have tried to re boot same thing happens BSOD or if trining to get to Safe Mode, I gt MUPS and xmas lites. I have a Dell Inspiron 1.66 GZ Win xp sp2. And to top it off I can't find the installation disk! Any advice?

   
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9

Ahlamo, on Jan 7, 2009 11:12:11 pm GMT

Hi all,

i am having the same problem with my laptop. After i installed AVG free edition, it run a complete scan. Found 7 threats, but the computer stopped going online, and after a couple of restarts, Windows won't boot at all. When i try safe mode, i get many command lines and then the computer boots, no Windows. I pressed F10 and disabled STATA, but all it does is allow the windows starting page to run a little longer, but in every case it won't boot. I have important files on the computer ( yes my fault for not backing up) but is there any way to fix this? Unfortunately Windows XP doesn t allow c:/ MSDOS mode after computer start.

What should I do? since this is a laptop and my sis has the same one, should I switch hard drives? I am not sure.
Please anyone?

   
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10

wires and plugs, on Jan 8, 2009 5:40:53 am GMT

Could try to paralell cable thebm together and access you hdd from hers.

   
Reply to wires and plugs

11

Dan Dar3, on Jan 8, 2009 12:22:55 pm GMT

Ahlamo,

If nothing works, an option to access your files would be to unscrew and pull out the HDD from your own laptop and then use a SATA-to-USB adapter or enclosure for 2.5" drives. That means you will be able to plug your notebook into an USB port into your sister's laptop (make sure she does have an antivirus and she backup her important files first :-), then you can access your drive and copy over the important files. In case you have access problems due to permision problems, come back on that.

Once you finished copied over your files, when you put back your hdd in your latop I would suggest starting fresh and reinstalling Windows from scratch. Then get an external hdd drive, one of those USB HDDs and start backip up important stuff on regular basis.

HTH,
Dan

   
Reply to Dan Dar3

12

Dan Dar3, on Jan 8, 2009 12:24:48 pm GMT

I meant with the adapter / enclosure you will be able to connect your laptop's hdd drive into your sister's notebook in a USB drive, not that you will be able to connect the notebooks... obviously if there is no OS running on your notebook, no communication can take place between two computers...

   
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15

411052, on Apr 9, 2009 1:24:40 pm BST

Pc not boot in windows xp

   
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13

Raaj143, on Jan 12, 2009 1:49:00 pm GMT

You don't seem to be using an IDE (also called PATA)drive as the C boot drive.This would help simplify troubleshooting.I personally prefer to use this type of drive to boot the computer and keep the SATA for data,programs etc.

When you are in doubt about a boot drive, partition the hard drive with size kept around 60 GB or less.Use a dos Windows 98 SE boot disk and sys the C boot drive.

Transferring the system files to the C boot drive gives you the chance to check the hardware setup by booting to a basic dos prompt.

   
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14

shahbaz, on Jan 14, 2009 11:33:27 am GMT

Thanks Raaj for a good suggession

   
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16

christb, on Aug 18, 2009 3:10:42 am BST

If you are unable to boot up to windows maybe youre windows is corupted. You can try this following method.
1. Insert youre windows instalation disk.
2. Type R in XP instalation disk or select recovery mode in vista instalation disc
3. Select command prompt
4. Type this command -->
cd %windir%
sfc /scannow
5. Now wait untill windows finish inspecting youre instalation. If found any corrupted instalation files windows will perform auto replace of the corrupted files

   
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19

 bryguy22, on Nov 6, 2009 10:41:33 pm GMT

We have a dell inspiron 1525 with XP ....when following your directions we do not get a command prompt to be able to type in the command that you state. Any help with this?

On booting our system stop at the same "mups" directory stated in other posts here.

Thank you!

   
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