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Router. Can't get into 198.168..1.1

Last answer on Oct 20, 2009 6:21:57 pm BST AnnieO, on Oct 20, 2009 1:59:09 pm BST 
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Hello,

I reset, reinstalled and reconfigured my router. My router and my modem are working fine. My internet connection is working fine and is through Comcast.

I cannot get to the 198.168.1.1 page to set up my router. I use VPN so I need to set this up. Why can't I get to that web page?

Thanks for any help.

Configuration: Windows XP Internet Explorer 7.0

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1

Dark7568, on Oct 20, 2009 2:06:05 pm BST

Hi,
Are you sure your Modem/Router has a IP of 192.168.1.1?

Perform these steps:

Click Start - Run
type cmd - Click ok
In the Command Window type ipconfig and press enter.

See what you IP address is... If it is 192.168.1.? Then you SHOULD be able to access 192.168.1.1 and in which case I would reset the Defaults to the Modem/Router. And try again. I changed my IP to my Router from 192.168.1.1 to 192.168.10.1 so my IPs show up as 192.168.10.? and in my IPCONFIG command I would have a IP of 192.168.10.2 or something depending on which 1 of 11 Computers/Servers that is on the network.

So if you get a IP in IPCONFIG of 192.168.2.? then try to access the Modem/Router with the IP address of 192.168.2.1

   
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2

wires and plugs, on Oct 20, 2009 2:10:36 pm BST

Kudos, I know Netgear, Linksys, and D-Link use diff IP's

   
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3

AnnieO, on Oct 20, 2009 5:39:04 pm BST

Thanks wires and plugs..
I will check that again tonight when I get home.. but i did that, i believe. When I did it, it actually was 198.168.1.10 and that's what i tried to no avail. I did what you did. I reset the defaults. Reinstalled the router. Did it all. I even talked to Linksys and that's when I lost my internet connection so I got off the phone with them and talked to comcast to get my internet back and then did everything to my router. So I will start again tonight and if I can't get on the web page I guess I'll call Linksys again.

Very frustrating.

   
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4

 AnnieO, on Oct 20, 2009 6:21:57 pm BST

Dark 7568,
Thanks for the info.
Will let you know
AnnieO

   
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