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Western Digital - My Book (500GB)

Last answer on Jun 14, 2009 1:54:44 pm BST Numb, on Jul 10, 2008 5:25:13 pm BST 
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Hello,

I had just bought a WD 500gb External Hard Drive. I'm currently running Windows XPSP2. I decided it was time to reformat my computer so I had transferred 71gb worth of files onto the External Hard drive. After it got reformatted and I installed all previous software (not related to the External Hard drive) I had plugged it in and I can't view the files. Is there something I need to install so I can view the files?

HELP APPRECIATED.

Configuration: Windows XP
Firefox 3.0

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1

noodlz, on Jul 10, 2008 8:22:34 pm BST

HI, there......

I think this is a problem with file association , like if you put a file onto a USB flash drive , then put it into another computer that hasnt seen that type of file before or if it hasnt got the program needed to open it . I think you need to create aassociation with that file type and a program..... or am I way off the mark? What file type is it?

noodlz

   
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2

Numb, on Jul 10, 2008 9:10:18 pm BST

90% of the files added are mp3

   
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3

Numb, on Jul 10, 2008 9:22:06 pm BST

Here are screen shots

Samrat should be the folder name with the files but nothing. As you can see 71gb is being used.

http://img391.imageshack.us/img391/5020/f1wg8.png
http://img123.imageshack.us/img123/7220/f2di7.png

   
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4

noodlz, on Jul 10, 2008 10:17:38 pm BST

Could u Do a screenshot of inside the Samrat folder and Paste a link here plz.

noodlz

   
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5

Numb, on Jul 10, 2008 11:50:05 pm BST

It just has another folder entitled "Memeo" and inside is empy. 0kb

   
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6

Numb, on Jul 12, 2008 6:56:18 am BST

Got it resolved. Thanks for the help though.

   
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7

noodlz, on Jul 12, 2008 5:24:28 pm BST

Just out of curiosity ,. what was the solution?

   
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8

Numb, on Jul 23, 2008 4:46:40 am BST

It was nothing, I had did that trial backup. I had to load it and it popped up.

Sorry for the late reply

   
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9

JamesCray11, on Apr 27, 2009 3:23:38 pm BST

Hi All

If you cant recover your data in a situation like this because wd sync encrypts all files then the only thing left to do is perform a data recovery of your files.

Instructions here:
http://backupsoftware.11.forumer.com/index.php

   
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10

johnny22, on May 10, 2009 12:06:37 pm BST

It sounds like you need to decrypt the .Dml files if this is the case here is a tutorial with the process. I recommend you use the drive as little as possible in the meantime.

http://prodir.synthasite.com/data-recovery-wd-sync-cruzer-sy­nc-dmailer-sync.php

   
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11

 DesperatelySeekingData, on Jun 14, 2009 1:54:44 pm BST

Hi JamesCray11,

Can you please tell me what you can do if once you have used Dmailer to unencrypts the files which you synchroniszed from your computer but there is not directory structure and no file names??

I seem to have lost nearly all my precious data in a way because its all lost in a see of numbers...

Help!

DesperatelySeekingData

   
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