DVD/RW will not read anything [Solved/Closed]

I had the same problem with my both my DVD drives in my desktop and the DVD drive in my laptop. They would play CDs but would not recognize a DVD. I tried the solutions listed but none helped. I finally found a link to a Mirosoft link which solved my problem. I ran the 'Fix It' program and it solved my problem. Here is a link to the site: http://support.microsoft.com/kb/314060.

I am running Xp and i get a dialog box that tells me to insert a cd into the drive even when one is already inserted. I cannot play any type of media cd or dvd. Please help me with this problem. anyone that can help please respond.

If your DVD shows up in device manager, and reports no problems, but sill doesn't read disks, the problem has a simple 1 minute fix.

The problem is simple. Your transport it jammed, likely due to vibration or some shock to the system that you may not even be aware of. The transport for the laser head moves too far toward the centre of the spindle and gets wedged in just far enough that the transport mechanism can't move it back. Here's what you do...

Open the DVD rom bay on your laptop.

Very carefully remove any dust or debris from the area around the laser head with a cue tip or gentle microfibre cloth, like the type used for cleaning monitors or lenses. BE GENTLE! You scratch that lense you are buying a whole new DVD drive.

Once the area is clean, use a small, blunt object like a paperclip or plastic pen tip to gently, but firmly move the transport away from the centre spindle toward the outside. Clean up and more dirt or debris using the method above. If you have anything sticky or gooey, like ciagrette smoke or the like, you can use a mixture of 50% rubbing alcohol and distilled water on the q-tip to help remove junk.

once clean and the transport is moved to the outer limit, place in a dvd and close the tray. next time you boot your computer, the DVD reader will seek the correct centre ring on the DVD, and will then read it properly. The DVD will auto align, and your troubles should be over. If it happens again, you will know what to do.

The culprit is a weak transport that can get stuck on smoke, dust, hair, or even get jammed in the centre if the unit takes a shock or too much vibration. Thankfully, it is a dead simple fix.

Try to turn off the vista's burning feature.

It's not yours or anyones burners....just an update in vista which buggered the policies up

Go to your run command and type (start.....Run.....)
type gpedit.msc
Go to User configuration/Administrative templates/Windows components/Windows explorer
On the right pane, double click on "Remove CD burning features" tick the enabled button, then OK.
Reboot or logoff/logon to apply.

If your vista version does not have the gpedit function, do the following.
Open regedit, go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

In the right pane, if it does not already exist, create a new 32-bit DWORD value. Name the new value as NoCDBurning, and assign the value data to 1.
Reboot or logoff/logon to apply.

This should fix the problem
it worked for me
pass this round

i have a dvdrw drive that burns dvds perfectly. only problem is once i pop a non blank dvd into the drive it reads it as a blank. i have tested the burned dvds in other pc's and it works. Any dvd in that drive is read as blank.....any suggestions as to what could cause this?

Just delete the upper lower filter key from registry.

The address is --->
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then go to the device manager and uninstall the cd/dvd drive if the showing the yellow exclamation mark with them. and then restart the computer.

It will definetly work.

Manish Dev

i just had this same problem after windows 7 upgrade. After trial and error to fix this issue i opened divice manager uninstalled the the device and then restarted the computer. when restart windows found new hardware and installed the device and drivers. this fixed my issue. Hope this helps

I can not find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­Policies\Explorer also. I am running windows Vista.

When I go to registry this is what I have:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­Policies.
Policies does not have a values.

Please help. I believe I am getting closer to resolving my issue with your forum.


Thank you

my dvd/rw is a samsung writemaster it suddenly stop reading all types of cds and dvds plzz help
my os is win xp..

You should delete your upper and lower filters in registry hkey local machine-->system--> currentcontrolset -->control --> class-->highlight the first map that starts with 4d --> on the right side u see the upper and lower filters.
reinstall the dvd player in device managerm--> fixed

What about people using windows XP; I have the same issue. Suddenly my Samsung DVDRW cannot read anything that is not commercial. I can put a CD such as windows or Driver DVD but I cannot play anything that I burned or ripped. I see that for people using vista they already have an answer. How can I fix the problem in XP.

I have the same problem as micro01. There are no subfolders in "Policies."

I didn't even realize my DVD Driver was acting up until I tried to install Sims 2 Double Deluxe, which is a "DVD-ROM." I paid extra money on my customizable VAIO to have a CD-ROM drive that also plays and burns DVDs. So I think whatever is wrong is just bunk and Microsoft needs to be able to finally resolve this problem. I realized something might be wrong with the driver when looked at its properties and saw the Drive H capacity is all used space. Although it all only has 0 bytes.

I uninstalled iTunes and all the other apple components which allowed my computer to realize that there WAS something wrong with the driver. I deleted the high and low filters and still can't get Sims to work.

I have a customized VAIO CR running with Vista and a Pioneer DVD-RW DVR-K17 ATA Device, but it looks like people are having problems with other drivers and computers, so I'm assuming the problem lies with Windows.

So am I able to disable the cd burning even without the "Explorer" subfolder?

hELLo,

My cd rom is new i connect it in power supply i connect power connector then i test it i entered my dvd in my cd rom i wait few minutes but i cant read any cd please help me just add me in ym:Email Id removed for security if u hav answer in my question..........



Cd rom brnd:Lg
Model:GH22LP20

I can't plat video in dvd

have you found a solution to your problem yet???

I Use DvdCloner with this you can clone the whole dvd like the main menu all the stuff a dvd has it will copy and you can also remove or add but yea ive been having a problem with RW DVD + R Blank Dvds it only plays on my pc or x-box360 But i got a copy from a friend that worked on my dvd player its a RW Dvd - R i guess i try that.

Ive had endless problems with most of them! Thay cheap, go and buy another! They not built to last!etlw

Hello Guys: Its Quite Informative Thread for me.

I had a very strange Problem with my CD/DVD. I tried almost every solution given on net, but at last I am not sure what made it working.. Here's my understanding experience

Dell Inspiron 1420
Windows Vista Business Edition
PBDS DS-8W1P Slim 8x DVD+/-RW

I tried working with Registry/ Drivers/ BIOS/ Dell Support Guys almost everything. Nothing came out Positive.. In my case it was working for few CDs/ DVDs but not all Cds/ DVDs esp never for '-R' CDs/ DVDs

At one point of time, I thought my CD/DVD rom does'nt support this -R type.. Even tough bought which supports +-RW which means +R -R +RW -RW all should be supported. It was disappointing with strange problem where only a few DVDs are accepted

One day after reading this thread (The first answer of cleaning the lense by Tybaltkilla08) strike to mind and I started cleaning the DVD lens with an ear bud.

When I pressed the lens it was moving in to/fro motion, i moved it left/right couple of time rotated the bud to clean the lens.... and that's it..Life was never the same again ..

All the DVDs/ CDs worked perfectly after that..


Hope this Helps

Hello,
check the jumper on the back of the cd/rom before you discard it . It should be set to Master before you discrd it. The jumper is a tiny clip that connects pins together. It is easy to pull this off and move it over to MA- master. Cable select can go out and seen like the cd/rom or even hard drive has died, when it actually has another rout of transportation for data. Cable select can burn out kind of like a fuse burning out. Master is another way for data to travel. just open the computer and look. This will cause alot of Hard drive errors such as can't boot into the Operating system or can't get my cd to play. It can even be intermitten errors not just total failure. Every one also needs to remember to Defrag and SCANDISK-Error checking for the hard drive. this will prolong the life.

I have the same problem on my LI1718 fujitsu siemens computer. When i first bought it if I went wireless, then My cd/dvd drive stopped working, now it doesnt play anything at all. If I insert a cd nothing happens, if I play a game, then I get the 'cannot locate DVD ROM reinsert the disc and press ok' (this doesnt work!)

I have tried all of your other solutions nothing works. Anyone got any other idea why its stopped working. I have the same Vista Home Premium though and people seem to have lots of trouble with this.

PLEASE HELP!