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DVD/RW will not read anything

Last answer on Oct 1, 2009 4:42:47 pm BST nikkij77, on Jul 5, 2008 1:28:56 pm BST 
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Hello,
my DVD/RW will not read cds, dvds or data discs. I used it regularly for burning both cds and dvds, up until 2days ago when it suddenly decided to stop working for reasons unknown. I have been to device manager which says there is no problems, I have reinstalled to let the pc find it. I am now at a loss please can someone help me.

It is a Samsung Writemaster Dvd/rw TSST Corp SH-W162C
and i am running Winxp

Configuration: Windows XP
Firefox 2.0.0.15

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1

mano.mn2, on Jul 5, 2008 3:26:10 pm BST

Please check perhaps it is a cd problem not your cd writer ,


What are the software u r using to print cds?


Try it with nero.

Sometimes it can be a material problem just try with another blank cd

Reply to mano.mn2

2

aniltv82, on Aug 16, 2008 2:12:06 pm BST
  • +15

My dvd/rw is a samsung writemaster it suddenly stop reading all types of cds and dvds plzz help
my os is win xp..

Reply to aniltv82

3

dusty.techstudentMCP,NET+, on Aug 18, 2008 2:28:45 am BST
  • +1

Hello,
check the jumper on the back of the cd/rom before you discard it . It should be set to Master before you discrd it. The jumper is a tiny clip that connects pins together. It is easy to pull this off and move it over to MA- master. Cable select can go out and seen like the cd/rom or even hard drive has died, when it actually has another rout of transportation for data. Cable select can burn out kind of like a fuse burning out. Master is another way for data to travel. just open the computer and look. This will cause alot of Hard drive errors such as can't boot into the Operating system or can't get my cd to play. It can even be intermitten errors not just total failure. Every one also needs to remember to Defrag and SCANDISK-Error checking for the hard drive. this will prolong the life.

Reply to dusty.techstudentMCP,NET+

4

cool, on Aug 31, 2008 2:29:18 am BST
  • +6

Hello,
my DVD/RW will not read cds, dvds or data discs. I used it regularly for burning both cds and dvds, up until 2days ago when it suddenly decided to stop working for reasons unknown. I have been to device manager which says there is no problems, I have reinstalled to let the pc find it. I am now at a loss please can someone help me.

It is a Samsung Writemaster Dvd/rw TSST Corp SH-W162C
and i am running Winxp
Configuration: Windows XP
Firefox 2.0.0.15

Reply to cool

18

Anil, on Dec 28, 2008 11:27:31 am GMT
  • +23

U need 2 open the dvd-rw case and clean the lens very CAREFULLY!! if u damage the lens ..well ur screwed ...if this didn't help ...u need 2 buy a new one...of course this problem happened 2 me and i purchased a need dvd\rw rom....

Reply to Anil

19

ed, on Dec 29, 2008 6:01:28 am GMT
  • +7

In regards to your message, I can burn music CD's just fine and it will play normal DVD's. The problem I have comes after I burn a movie with Nero. The movie will not play on my laptop nor on any other dvd. I believe it has something to do with a Vista, Quicktime, or Itunes update.

Reply to ed

49

vedagiri, on May 11, 2009 1:25:54 pm BST
  • +13

Dear sir;
please answer the question of the applicant.

my dvd writter is not read any dvd discs, and read the cds, vcd is working fine, and not read dvds
what is this problem, how can i do please reply.








with best regards
a. vedagiri

Reply to vedagiri

5

choesang, on Sep 24, 2008 9:08:25 am BST
  • +4

I can't plat video in dvd

Reply to choesang

6

arby, on Nov 2, 2008 3:42:47 am GMT
  • +1

Have you found a solution to your problem yet???

Reply to arby

7

The Iceman, on Nov 5, 2008 12:35:07 pm GMT
  • +4

Same problem here. Drive suddenly won't read/write any media. Was working fine 2 days ago. Replaced with same model but still same problem so it's in my pc or OS. Need solution urgently. Can't reinstall OS due too much data and software on it.

Reply to The Iceman

8

Jason in Australia, on Nov 14, 2008 10:28:42 pm GMT
  • +11

Try to turn off the vista's burning feature.

It's not yours or anyones burners....just an update in vista which buggered the policies up

Go to your run command and type (start.....Run.....)
type gpedit.msc
Go to User configuration/Administrative templates/Windows components/Windows explorer
On the right pane, double click on "Remove CD burning features" tick the enabled button, then OK.
Reboot or logoff/logon to apply.

If your vista version does not have the gpedit function, do the following.
Open regedit, go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

In the right pane, if it does not already exist, create a new 32-bit DWORD value. Name the new value as NoCDBurning, and assign the value data to 1.
Reboot or logoff/logon to apply.

This should fix the problem
it worked for me
pass this round

Reply to Jason in Australia

9

thess, on Nov 24, 2008 12:42:57 am GMT
  • +4

Hi Jason,

I used this process to fix my DVD R/RW (CD R/RW) which is not working as well and your process worked perfectly. Thank you so much for the solution.

Reply to thess

10

uzie, on Nov 28, 2008 5:53:38 pm GMT
  • +1

I have a problem with my dvd/cdrom it stopped working for some reason its doesnt play both dvd's and normall audio cd's,my laptop uses vista and its compaq

Reply to uzie

11

Guest Hero, on Nov 30, 2008 10:33:32 pm GMT
  • +2

How do I write a 32 bit DWORD?

Reply to Guest Hero

12

J, on Dec 11, 2008 4:15:40 am GMT
  • +5

If you press edit -> new-> DWORD (32 bit value), once you are in the registry editor, it will allow you to create a new DWORD. Rename it with the name given above, and then you can right click the new DWORD to modify it, giving it a value of one.

Reply to J

13

Sincere, on Dec 12, 2008 7:36:19 pm GMT

I have a gatway M-series Laptop with Vista Home Premium, they want $59.99 because warranty expired last month to give me solution. It was working find until a few days ago I think it was a windows update that messed it up but now it burns media but it won't play burned dvds or the dark knight that I have been trying to watch on my pc but it won't play but it plays American Gangster fine while a few others I tested do play while others. I tried the above solution but when I type in run and enter gpedit.msc i get error message that windows can find the file.

What can I do I was gonna try using the device manager to uninstall and reinstall from gateway recovery center but I am not sure how about reinstalling it once I uninstall it so any tips on what I can try to resolve this issue.

Also ever since the last windows Update I received a few days ago the start up seems to be longer and I receive many non responding programs especially windows explore programs such as my computer or windows media player

Reply to Sincere

14

Top, on Dec 21, 2008 1:28:59 pm GMT
  • +9

Reason for issue is an update in Vista blocked the

policies.

1. Go to Start/Run or at the command line type

'Start Run' without the hypens.
2. Type gpedit.msc
3. Go to User configuration/Administrative

templates/Windows components/Windows explorer
On the right pane, double click on "Remove CD

burning features" tick the enabled button, then OK.
Reboot or logoff/logon to apply.

If your vista version does not have the gpedit

function, do the following:

1. Go to Start/Run and in the command line type

'regedit' without the hypens.
2. Press the Ctrl & F keys on the keyboard or select

the Find/Search option and copy/paste the following

line in the find field:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current

Version\Policies\Explorer

3. In the right pane, if it does not already exist,

create a new 32-bit DWORD value.
(Note: How to write a 32 bit DWORD; If you press

edit -> new-> DWORD (32 bit value), once you are in

the registry editor, it will allow you to create a

new DWORD. Another simple method is to right click

using the mouse over on the right pane, a popup menu

should display, select New/Dword. Once created,

right click the new Dword to rename it and then you

can right click the new DWORD select Modify, giving

it a value of one. Name the new value as

NoCDBurning, and assign the value data to 1.
3. Reboot or logoff/logon to apply.

Reply to Top

16

guest_andy, on Dec 23, 2008 3:34:05 pm GMT
  • +1

Hi,

I've had the same problem, and attempted the registry-editing solution detailed in previous posts. However, it's not working for me.

My symptoms are the same (driver does not see any CDs or DVDs I put in), although I am also getting an error message about a corrupt driver (error 39), which persists when I try to reinstall the driver.

Any further suggestions? The laptop (Song Vaio) belongs to my parents and is under a month old, so I don't think it is wear-and-tear.

Reply to guest_andy

17

Ed, on Dec 27, 2008 10:57:30 pm GMT

I can not find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­Policies\Explorer.

I only get HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­Policies\ComDlg32.

When i burn movies they will not play on my Xbox360, samsung dvd player, or my sony dvd player. I use to just use Nero to go from an .avi to DVD without a problem. With hundreds of movies. I have not changed anything. What is my problem? Any help is greatly appreciated.

Reply to Ed

20

Jupimako, on Dec 30, 2008 6:38:05 pm GMT
  • +3

Thank you so much!!! I can finally use my CD/DVD/RW player! I just bought a new HP Vista, and I haven't been able to use the stupid disk player... This is the first solution that actually worked... though I had to create an Explorer file and then do the new NoCDBurning thing. But it WORKED!! ::happy:: ^.^. THANK YOU!!!

Reply to Jupimako

50

Evan, on May 28, 2009 2:46:25 am BST

The solution you gave for the DVDRW drive fix worked perfectly thx tons thought i broke my parents computer haha do u know what caused the problem though?

Reply to Evan

54

man0man, on Jun 27, 2009 11:48:35 pm BST

Do you have a fix for this problem, but for people running XP Home ?

This problem has evolved progressively, at first the drive would play dvds sometimes and not others, but now virtually not at all. It still plays Oblivion (dvd) after repeated attempts, but refuses to play others. The drive does, however, still play audio cds perfectly.

Hope you can help,

Thanks

Reply to man0man

25

GIGAtEEn, on Jan 23, 2009 3:56:45 pm GMT
  • +4

Wow! Thanks Jason , it worked like a charm.
Our family laptop`s dvd drive suddenly locked up , so I followed your instructions , and now its working perfectly!
I can`t say thanks enough.

I`ll tell everyone near and far how it worked.

Reply to GIGAtEEn

31

Vanessa, on Feb 11, 2009 3:33:51 pm GMT

YOU ARE AWESOME, IM A RETARD IN COMPUTERS and have been trying to fix this problem for ages I LOVE YOU THANKYOUUUUU

Reply to Vanessa

34

Ape, on Feb 24, 2009 1:00:21 am GMT

Omg thank you Jason it worked!!!

Reply to Ape

36

Dan, on Mar 2, 2009 1:33:15 am GMT

Jason thank you very much. I thought I was going to need a new drive but your fix worked perfect once I restarted.

Reply to Dan

43

jay, on Apr 13, 2009 10:39:11 pm BST

Bingo. THat did it. Many thanks!

Reply to jay

56

Kate, on Aug 8, 2009 6:26:57 pm BST

My DVD drive won't read CD's or DVD's. I've tried all of the solutions that others have posted and my dvd drive still won't work. I have an HP Pavilion DV9000 and I've tried taking the drive out and then reinstalling it and going through the device manager. Anybody else have any ideas?

Reply to Kate

60

Gene, on Sep 13, 2009 12:11:05 am BST

Nothing is working for me tried creating the the DWORD through regedit I have an HP Pavillion 9700 and it just quit on me. SOMEBODY PLEASE HELP

Reply to Gene

46

Xander, on Apr 22, 2009 8:54:09 pm BST

I tried your solution...it didn't work...did it exactly to the letter created a new DWORD (32 bit) Named it NoCDBurning...assigned it a value of 1...still not reading my disks...none of them.

Why is it working for everyone else and not me?

Reply to Xander

47

KRUZ, on Apr 28, 2009 5:26:08 am BST

YOUR SOLUTION WORKED PERFECTLY!!! THANKS

Reply to KRUZ

51

Cole, on Jun 6, 2009 5:31:48 pm BST
  • +1

Hi Jason,


I have a HP DV6757ca laptop and having an issue with my dvd burner. It starts to write discs but i don't think its working and they never finalize. Do you know of any solutions for this issue? Basically I am unable to burn cds or dvds but it did work before. I tried numerous software as well so I think it has something to do with vista.

Any thoughts

Thanks,

Cole

Reply to Cole

57

Sandy, on Aug 9, 2009 10:05:31 pm BST

I was having the same problem with a CD-ROM I bought for a game and was about to return it (so sad about it) then I crossed upon your post and did as you said and IT WORKED!!!!! Thanks a million!!!

Reply to Sandy

62

Venkat, on Sep 16, 2009 9:46:19 pm BST

Jason, I had a problem with my drive for about a year. Google gave me tons of solution. None of them worked except for yours. You saved me a bunch of $$$. THANK YOU.

Reply to Venkat

63

cbuck, on Oct 1, 2009 12:44:34 pm BST

Try that and mine still does not work. if i put a disk in the light comes on but it will just won,t find the disk

Reply to cbuck

21

micro01, on Jan 13, 2009 4:50:08 pm GMT
  • +7

I can not find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­­Policies\Explorer also. I am running windows Vista.

When I go to registry this is what I have:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\­­Policies.
Policies does not have a values.

Please help. I believe I am getting closer to resolving my issue with your forum.


Thank you

Reply to micro01

22

Tristan, on Jan 17, 2009 3:04:18 am GMT

Help, i have a very similar issue!

when i place a DVD-Cd or Data disc in, Auto play pops up and asks where to open disc to. thedrive then just spins around and freezes the Vista pc?
i have tried your above solution with no success..

Reply to Tristan

23

Ironhead, on Jan 17, 2009 7:22:21 pm GMT
  • +2

Thanks for posting that instruction - I was having the same problems with my Acer Aspire 5570 running Vista, and the HKEY registry fix worked like a charm. I couldn't find the Policies/Explorer either, so I just put the new DWORD into my Policies master folder, set it to 00 00 00 01 and rebooted. I'm ripping and burning again!

Reply to Ironhead

35

Dougie, on Feb 26, 2009 12:54:49 pm GMT
  • +1

Same problem with Dell Laptop with Vista Home Premium. Followed Jason's and Ironhead's advice and now fully woring again. Brilliant!!! Thanks.

Reply to Dougie

24

Frank, on Jan 23, 2009 3:17:22 pm GMT
  • +6

You should delete your upper and lower filters in registry hkey local machine-->system--> currentcontrolset -->control --> class-->highlight the first map that starts with 4d --> on the right side u see the upper and lower filters.
reinstall the dvd player in device managerm--> fixed

Reply to Frank

26

J, on Jan 28, 2009 8:00:25 am GMT

Hi, I have the exact same problem as Tristan except mine doesnt even reach the autoplay pop up.
I have also tried all the solutions here and none of them have worked.

im also running windows vista.

can anybody please help?

Reply to J

27

Matthew, on Jan 29, 2009 9:05:53 pm GMT

I had the above problem , but Jason's advice fixed it.
And yes , I am running Windows Vista.

Sigh. You should follow Jason's instructions (if it doesn't work , check Microsoft).
One last note: By fixing the problem , you cannot burn any disks.

Its either have a useless computer's disk drive , or having a working drive that doesn't burn.
Its your choice.

Reply to Matthew

28

Matthew, on Jan 29, 2009 9:07:47 pm GMT

I had the above problem , but Jason's advice fixed it.
And yes , I am running Windows Vista.

Oh , Tristan's problem is rather rare. None of the above fixes will work.

Sigh. You should follow Jason's instructions (if it doesn't work , check Microsoft).
One last note: By fixing the problem , you cannot burn any disks.

Its either have a useless computer's disk drive , or having a working drive that doesn't burn.
Its your choice.

Reply to Matthew

33

terrence, on Feb 20, 2009 8:36:21 am GMT
  • +1

Found this thread last night and tried everything here... to no avail.
im running vista ultimate on a toshiba qosmio f45av425...

it says the drive is working properly an it loads the cd[i can hear it] but it stops after that, no spinning. was it like this for any of u guys or is my drive really dead?

Reply to terrence

55

tito, on Jul 29, 2009 3:49:01 pm BST
  • +1

Just thought someone else might need this advice:


I have a HP PAVILLION dv2000 with vista. I had tried Jason's fix and it was working.. So I decided to reinstall my dvd drive and cd drive.

In device manager: Go to disk drives: click on it and then uninstall the link under it(Mine was the hiatchi...... ATA drive). Then under DVD/CD rom drives uninstall the link or links under. With mine I only got the CD Rom device so I uninstalled it also.

After you have chosen to uninstall both, you will have to restart your computer and when it starts again, windows automatically updates the drivers. After my drivers were updated, I noticed that the DVD RW E drive and the DVD G drive were both showing on my computer instead of only one before the reinstall. I just thought this might help someone because I almost destroyed my laptop trying to fix the problem.

Reply to tito

29

J, on Jan 30, 2009 7:36:37 am GMT

Oh I got mine to work already

aparently the DVD drive speed changed to UDMA-4 for some reason so I stepped it down to UDMA-2 in the bios.


=)

Reply to J

30

Sneciva, on Feb 6, 2009 12:34:38 am GMT

What about people using windows XP; I have the same issue. Suddenly my Samsung DVDRW cannot read anything that is not commercial. I can put a CD such as windows or Driver DVD but I cannot play anything that I burned or ripped. I see that for people using vista they already have an answer. How can I fix the problem in XP.

Reply to Sneciva

32

trigel, on Feb 13, 2009 10:38:45 pm GMT

I have been told it is probably the higfh and low filters I need to fix....I can get there but do not know what to do.
I have an HP touchsmart with Windows 7 which after installing 7 i cannot burn or even play a DVD in drive. It doesn't recognize it even after u put one in and PC told u too.
I have 64 bit. I probably should not have have put 7 on PC as I'm not really qualified or expert enough to troubleshoot. I did easily get to filters and administrative stuff.
any help is appreciated
Thanks, George

Reply to trigel

37

toby92, on Mar 28, 2009 5:48:43 pm GMT

I have the same problem on my LI1718 fujitsu siemens computer. When i first bought it if I went wireless, then My cd/dvd drive stopped working, now it doesnt play anything at all. If I insert a cd nothing happens, if I play a game, then I get the 'cannot locate DVD ROM reinsert the disc and press ok' (this doesnt work!)

I have tried all of your other solutions nothing works. Anyone got any other idea why its stopped working. I have the same Vista Home Premium though and people seem to have lots of trouble with this.

PLEASE HELP!

Reply to toby92

39

Sabina, on Apr 2, 2009 10:23:55 pm BST
  • +1

I have the same problem, but minus the wireless thing...

but now my drive doesn't work at all!

look here:
http://en.kioskea.net/forum/affich 83611 cd drive malfuction?Acces=1#ecrire

Reply to Sabina

38

SAM, on Mar 28, 2009 11:03:10 pm GMT

I am running Xp and i get a dialog box that tells me to insert a cd into the drive even when one is already inserted. I cannot play any type of media cd or dvd. Please help me with this problem. anyone that can help please respond.

Reply to SAM

52

Rush, on Jun 7, 2009 7:24:42 pm BST
  • +4

My dvd rw is not showng content in cd/dvd. I have win xp. Pls help me

Reply to Rush