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5.1 Surround Speakers Not working

Last answer on Nov 14, 2009 1:19:11 am GMT rj0209, on Jul 2, 2008 7:51:33 am BST 
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Hello,
Motherboard: nforce3-a
speakers: Logitech x-540
sound card: Creative SoundBlaster (SB) Audigy SE
OS: Vista x32

5.1 surround sound is not working... Applications and Drivers are fully updated, i have tried uninstalling and re-installing the drivers. When i select 5.1 under the types of speakers in my application, it disables my center speaker, and makes my rear speakers really garbling. When i select 2.1, it gives me EVEN crystal clear quality sound from all the speakers. I have also checked all the connections three times.

Configuration: Vista x32
Creative SB Audigy SE

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1

prasana77, on Jul 2, 2008 9:18:21 am BST
  • +1

Hello, perhaps you have a problem with the driver compability best thing is to inform yourself about you hardware device.


And also perhaps best configuration will be for your using 2.1.

   
Reply to prasana77

2

rj0209, on Jul 2, 2008 9:29:46 am BST
  • +15

Well, i just bought the sound card, and it is compatible with Vista... I made sure of that before i bought it
the best configs right now are 2.1, but i have a 7.1 channel sound card and 5.1 speakers, i just want to make a full use out of them...

   
Reply to rj0209

29

CA, on Apr 17, 2009 6:40:22 pm BST
  • +14

Just enable EAX in the audio settings and select sterio , all the speakers will be played

   
Reply to CA

3

prakka, on Aug 8, 2008 12:40:47 pm BST
  • +8

Try un-muting your PCM and/or your headphones in the mixer.

   
Reply to prakka

4

RJ, on Aug 10, 2008 2:53:03 am BST
  • +127

Problem solved! For about 9 months, i thought turning ON the matrix mode gave me surround sound... A simple fix...

   
Reply to RJ

11

JOnny, on Oct 19, 2008 1:42:00 pm BST
  • +3

OMG. You are my savior along with that Dave guy who made the Audigy SE to X-fi driver mod :)

   
Reply to JOnny

5

zefenix, on Aug 10, 2008 3:43:26 pm BST

Hi rj0209,
have u check out the connections whether u have made the correct installation????if all connections are good ths must be the driver that is not sticking,,,good luck dear;-)

   
Reply to zefenix

6

shim, on Aug 25, 2008 5:03:10 pm BST
  • +11

I'm having the same problem, except it's not the Matrix that is to blame. Speakers: Logitech X-540. Card: Sound Blaster Audigy SE. I used to only be able to get the center, but right now I have the two front speakers. The Creative tools I have don't seem to like the 5.1 setting. Whenever I choose it, it never tests for rear, center, or the sub. My card's driver is up-to-date, and I'm on Windows XP Pro. Any assistance would be greatly appreciated.

   
Reply to shim

7

Matt, on Sep 2, 2008 2:49:18 am BST
  • +3

I am having the exact same problem. I've tried reinstalling hardware and software, no luck.

   
Reply to Matt

8

shim, on Sep 2, 2008 5:42:54 am BST
  • +2

What was suggested to me, and what actually worked, is to uninstall the drivers, and then reinstall them from the CD. Did that and everything works just fine. ^^

   
Reply to shim

9

rahel, on Sep 2, 2008 9:52:34 am BST
  • +8

Can i get free down load of sound card

   
Reply to rahel

10

WIM747, on Oct 16, 2008 6:00:22 pm BST
  • +13

Hi,
I just bought the Logitech X530 5.1 surround and I can only get sound out of my front speakers and the bas when I play music or anything else that is on my pc or on the internet(youtube). But when I play a movie (with a disc) all 6 speakers work (and in 5.1 , not in stereo).
Also when I test them in the config screen they do all respond.
I really don(t know what the possible problem could be?!

Can anyone help me?

Thanks !!

   
Reply to WIM747

42

asdasd, on Oct 1, 2009 3:23:05 pm BST
  • +1

Hiya, i had the same problem, its because dvds have their sound set up to 5.1. you need to go to control pannel, sound, speakers, properties, enchancements. Under enhancements there is an option called sound fill where it takes 2.1 or sterio music and splits it or duplicates it into 5.1 or the equiv then it will play out of all your speakers :)

   
Reply to asdasd

12

ZeRaK, on Oct 21, 2008 11:33:57 am BST
  • +3

At the moment I have some wierd issues with my Logitech 5.1 speakers (some x-540 I think it is) alone with my Sound Blaster Audigy (maybe SE).

when connecting in 2.1 mode and testing, left front&right play as they should, so does right back, but right front and subwoofer seems to be swapped.

and when connecting in 5.1 it seems to be the same... my subwoofer says Right front...



and actually when connecting in 2.1 the sides seems to be switched... but thats just fixed through swapping the audio connections at the little connector (3port mini-jacks and 2port audio)

oh well, gonna try reinstalling software and see what happens

   
Reply to ZeRaK

30

SUCHAKRADHAR PROBLEM SOLVED, on Apr 17, 2009 7:06:38 pm BST
  • +6

GUYS JUST RIGHT CLICK ON THE VOLUME CONTROL, CLICK ON EAX SETTINGS, THEN GO TO CMSS 3D TAB CLICK ON ENABLE CMSS 3D SURROUND TAB AND THEN BELOW CLICK STEREO SURROUND, AND ALL THE 5 SPEAKERS WILL WORK OR 7 SPEAKERS.

APPLICABLE FOR CREATIVE SOUND BLASTER AUDIGY.......

- SUCHAKRADHAR

   
Reply to SUCHAKRADHAR PROBLEM SOLVED

33

mesamagic, on May 22, 2009 1:20:36 pm BST
  • +1

Thanks ! Your method works wonderfully on X-Fi platinum card too...

   
Reply to mesamagic

34

mesamagic, on May 22, 2009 1:30:33 pm BST

To SUCHAKRADHAR

In my previous post, I said about SUCHAKRADHAR's method that works on my Creative Soundblaster X-Fi platinum sound card running Windows 7 RC 7100, now ALL 5 speakers ( plus Sub, of course ) are working, problem solved ! Thanks again for a good tip.

   
Reply to mesamagic

13

yogui7, on Oct 23, 2008 4:27:50 pm BST
  • +1

Hi rj0209
yeah it must be a problem with ur driver which is not sticking so chek it out n get realtek hd audio manager

   
Reply to yogui7

14

WIM747, on Oct 23, 2008 5:43:02 pm BST
  • +1

When I deleted realtek hd audio manager it fixed half of my problems !! :O

   
Reply to WIM747

15

Voyd, on Dec 2, 2008 5:54:52 am GMT
  • +3

I had the same problem as many here.

I managed to fix my problem by installing the Realtek HD Audio manager and enabling the speaker fill option and setting the front left and right as well as rear left and right to full range speakers. Then I boosted the gain on the rear speakers cos they were a little quiet and it's all good now.

   
Reply to Voyd

16

gc24, on Dec 6, 2008 3:26:40 pm GMT
  • +3

I have a similiar problem. I had Altec Surround Sound speakers and thought that the speakers were no good so I bought Logitech Z-5500 surround sound speakers. The problem is still the same. I don't get the center speaker, and the left and right play out the front and left together. I have swapped connections around on the sound card, uninstalled and reinstalled, changed settings, nothing seems to work. A computer guy says it may be the sound card which is a Creative Audigy SB, any ideas?

   
Reply to gc24

19

david, on Dec 29, 2008 4:24:57 pm GMT
  • +1

Hi guys,

I admit the logitech X540 5.1 manual is awfully discreet about the matrix functionality.
I had the same problem as many here, until I figured out how that "matrix" mode works:
- if you do not enable the Matrix mode (the switch at the right on the volume control) you will not hear anything in the rear speakers when listening to a 2D source (music, streaming video, or most divx formats)
- on the other hand if you enable the Matrix mode and listen to a 5.1 dvd movie you will just not hear some sound.. or very low. Like you will barely hear the voices for instance.

Conclusion:
Enable matrix most of the time, unless you know the source is 5.1 (dvd or mkv movies, and in games I guess...)
The matrix mode is here to mix any left-right stereo sound into a kind of surround sound.

Too bad the driver does not detect automatically if the source is 2 or 5.1...anyway.

What is even worse is the impossibility to rebalance the sound volumes in Matrix mode.
Voyd, I use Realtek HD Audio manager as well but I do not see any where the option to enable a "speaker fill option" nor the possibility to set speakers to "full range"..(what does that mean anyway?). This tool sucks!

I'd like to boost the rear speakers as well, the front-rear balance is really bad, it actually does not "surround" anything because the volume of the rear is barely hearable.

Any advice on that?

   
Reply to david

37

Got nade?, on Jun 20, 2009 11:30:19 pm BST
  • +1

OMG this worked thanks man

   
Reply to Got nade?

41

kammanderX88, on Aug 8, 2009 9:24:04 am BST

HI Voyd

Just want to say a big thank you for all your help. Pervious to your quick post about realtek audio manager I had spent nearly 5 hrs looking for the answer. You made my day!

Thanks
Kammander

   
Reply to kammanderX88

17

egal, on Dec 12, 2008 9:33:40 pm GMT
  • +1

(NON Official Solution)

Creative Audigy driver + Programs for Vista/Vista x64:

ftp://digiex.net/Drivers/Creative/SBAX_PCDVT_LB_2_15_0004EQ.­exe (67MB)

- Creative Audio Console
- Creative EAX Settings
- Creative Graphic Equalizer
- Creative Speaker Settings (BASS REDIRECTION!)
- SoundFont Bank Manager
- Windows Vista MIDI Device Configuration Utility
- MediaSource DVD-Audio Player (not working on x64)

   
Reply to egal

18

gc24, on Dec 12, 2008 9:42:52 pm GMT
  • +2

Great, thanks. I have Windows XP.

   
Reply to gc24

20

anand, on Jan 17, 2009 1:56:40 pm GMT
  • +1

Hi!

Logitech sound system 5.1
M - 50
M/N: S-0128B

Centre speaker is not working.

As early as posible


Thank You

   
Reply to anand

21

hasnain khan, on Jan 22, 2009 10:40:30 pm GMT

Hi,
my problem is this my (centre speaker is not work)......we are only 3 speaker working.....
when i install softwere then 4 speaker are work......but centre speaker is not work.....

PLEASE GIVE ME SUITABLE SUSSION.....

THANKS FRIEND

   
Reply to hasnain khan

22

hasnain khan, on Jan 22, 2009 10:42:27 pm GMT

My center speaker is not work...........plz solve my problem

   
Reply to hasnain khan

23

Trance Man, on Feb 1, 2009 1:46:21 pm GMT
  • +3

Ok i know this post has been here for an age but ive just stumbled upon it today,i too had the same problem not getting my 5.1 to work,here's how i sussed it,open up the EAX console or advanced HQ (its the same thing) on the thrid panel along you will see CMSS 3D click it,i find selecting CMSS 3D 2 is the one that works for me,just play a music track at the same time your changing the effects to get the best result,hope this works

   
Reply to Trance Man

24

david, on Feb 1, 2009 5:40:54 pm GMT

THanks Trance Man, but where am I supposed to find the EAX console or advanced HQ ?
Can I download this somewhere, cause Im pretty sure the Realteck Configuration Audio HD does not allow me to access advanced settings like those...

   
Reply to david

25

acidman, on Feb 1, 2009 11:28:15 pm GMT

Make sure your source is 5.1 surround sound (YouTube Halo recordings are not). You can download a true test from http://kadaitcha.cx/3dsurround.html. It worked for me. My Logitech X-540 system was mute until I moved the green connector from the white (wide) output on the sound card into the green output below it (a flashlight helped figure out that counter-intuitive error). Then the Realtec test worked properly but I couldn't hear any sound surround from my audio or video recordings. Only after I downloaded true 5.1 did I appreciate that it was working. As someone said, the Matrix button needs to be off to hear all tracks on a 5.1 source.

   
Reply to acidman

27

emzy, on Mar 9, 2009 8:13:35 am GMT
  • +1

Please man i have almost the same problem. i mean i just bought a Logitech x530 and my front 2 speakers and the center one are not working. i have problems with Realtek Driver cuz when i want to change from 2.1 channels to 5.1 channels it tells me that when Dolby Digital Live is on i cannot hear nothing from my speakers. And it tells me that i need s/pdif cable. That only s/pdif will work. When i bought the Logitech x530 i couldnt find any s/pdif cable in the box.

can u tell me what driver are u using for yout realtek audio card ? or what settings u made?
thanx in advance!! any help will be appreciated, cuz i am really dissapointed that i couldnt find any answer till now on the internet...

   
Reply to emzy

40

megrim, on Aug 7, 2009 11:31:55 pm BST

Thanks thanks Trance Man !!!
CMSS 2 fixed my Bass redirection using "CtPanel.exe"

   
Reply to megrim

26

prasanth, on Feb 12, 2009 6:25:45 am GMT

Hi friend,

could u tell me abt logitech 5.1 perfomence..... because i am planning to buy 5.1. which one is better logitech 5.1 or creative? plz advice....

   
Reply to prasanth

28

rudra, on Mar 16, 2009 6:42:32 am GMT

Dear Prashanth,
There are a wide variety of speakers available in the market which claims to give best sound quality and features. Among the two which u have asked I can suggest Logitech, but I would personally suggest u " Edifier".
Where you stay try to find the dealer which keeps it. or else see the web. Edifier is the only company which provides the sound engineering used in Bose. And it is reasonably priced too. A 5.1 with magnetically sheilded speakers of high range costs from Rs 3000-6500. The model which is of Rs.6500 gives a sound like live performance. It is awesome. Nobody can beat Edifiier. I have one set and am very satisfied with it. In case u need any further help do tell me. My email id is: rudrasin@hotmail.com

Find edifier in: http://www.edifier-international.com/

   
Reply to rudra

31

QT, on Apr 20, 2009 9:30:19 pm BST
  • +2

HI, I have Altec Lansing surround sound speaker system and for about two months they worked great and for the past three weeks the right speaker sound is coming out the sub woofer and the left the center speaker, the other speakers has no sound but all the speakers are working, i can hear the static from them. I have a windows vista 32 operation based system and Realtek High Definition audio sound card, can anyone please help me solve this problem, i am not very familiar with PC abbreviations so please explain in detail, in other words walk me through.... Thanking you in advance. :)

   
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