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Getting to the internet

Last answer on Jul 4, 2009 1:42:45 pm BST maggie, on Jul 4, 2009 12:49:50 pm BST 
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Hello,
I am trying to find out why I cannot get to the internet while I am looking at my e-mail messages . When someone sends me a link or even trying to get help through the help bar nothing happens. Any suggestions? Thanks

Configuration: Windows XP
Firefox 3.0.11

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 dybbody, on Jul 4, 2009 1:42:45 pm BST

Dear User,

Please check your connection settings and cables. Please make sure if the cables are working if not may be there's a problem with your router or modem!

I will advise you to contact your Internet Service Provider

Thanks

   
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