Help me asap

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Thatonerandomperson - Feb 3, 2021 at 07:00 PM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Feb 9, 2021 at 04:59 AM
Hello,
I am trying to put songs on my mp3 player from a windows 10 and the WMP saying it does not recognize the files and wont send them. (I have an eclipse mp3 player) Why wont it send and how do I fix it?

1 response

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Feb 9, 2021 at 04:59 AM
Hello, from the Microsoft help centre:

To resolve this problem, clear the Windows Media Player database.

Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

Select all the files in the folder, and then click Delete on the File menu.


Regards

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